π Core Information
πΉ Job Title: Field Marketing Representative - Chatham
πΉ Company: Kognitive Sales Solutions
πΉ Location: Chatham, Ontario, Canada
πΉ Job Type: Full-Time
πΉ Category: Sales & Marketing
πΉ Date Posted: April 4, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Representing Presidentβs Choice Financial products in-store and educating customers about their features and benefits.
- Driving sales, advocacy, and brand awareness through exceptional customer service and product knowledge.
- Building and maintaining positive relationships with store personnel.
- Working in a dynamic, fun, and energetic environment that promotes positivity and team spirit.
ASSUMPTION: This role requires strong communication skills, a proactive approach to customer engagement, and a talent for acquiring new customers. It is ideal for sales-oriented individuals who are comfortable working with confidential customer information.
π Key Responsibilities
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Educate customers on Presidentβs Choice Financial products within the store pavilion.
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Understand customers' needs to make appropriate recommendations.
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Offer exceptional advice and product knowledge.
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Drive sales, advocacy, and brand awareness through exceptional customer service.
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Find creative approaches to engage customers and share the benefits of the product.
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Build and maintain positive working relationships with store personnel.
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Maintain a high level of confidentiality while working with customer information.
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Create excitement around the product offering by being a subject matter expert and advocate for the brand/product.
ASSUMPTION: The role requires a strong focus on customer education, engagement, and sales. It involves working with confidential customer information, so integrity and accountability are essential.
π― Required Qualifications
Education: High school diploma or equivalent.
Experience: 1 year or more of sales experience in financial or retail environments.
Required Skills:
- Strong communication and listening skills.
- High level of integrity and accountability.
- Comfortable with sales targets and pushing the status quo.
- Outgoing, personable, and enjoys interacting with people.
- Reliable access to a vehicle or valid driverβs license (asset).
Preferred Skills:
- Customer service or sales experience.
- Interest in learning and development through coaching and training.
ASSUMPTION: While a high school diploma is the minimum requirement, candidates with relevant sales experience and strong communication skills are more likely to succeed in this role.
π° Compensation & Benefits
Salary Range: $17.75 per hour (CAD) + commission and bonus. The salary range is based on the provided pay structure and industry standards for entry-level sales positions in Canada.
Benefits:
- Fully paid training and ongoing coaching.
- Competitive base plus commission (uncapped).
- Work for one of the most recognized marketing agencies in Canada.
- Work on behalf of one of the most trusted iconic brands in Canada.
- Career growth opportunities for advancement and professional development.
Working Hours: Full-time, flexible work environment and schedule.
ASSUMPTION: The salary range is based on the provided pay structure and industry standards for entry-level sales positions in Canada. The benefits package is designed to attract and retain talented sales professionals.
π Applicant Insights
π Company Context
Industry: Kognitive Sales Solutions operates in the advertising services industry, focusing on face-to-face retail sales programs, promotional staffing solutions, and commercial marketing and sales solutions.
Company Size: With 1,001-5,000 employees, Kognitive Sales Solutions is a mid-sized company that offers opportunities for growth and development within a dynamic team environment.
Founded: The company was founded in 2006 and has since grown to become one of the leading marketing agencies in Canada.
Company Description:
- Kognitive Sales Solutions is a community of caring and friendly members with almost 1000 people employed.
- The company invests in its employees, teams, programs, and communities, fostering a supportive, united, and camaraderie-driven work environment.
- Kognitive Sales Solutions takes pride in its exceptional customer service, with stellar reviews across all platforms.
Company Specialties:
- Field Marketing
- Sales and Acquisition Programs
- Promotional Staffing Solutions
- Campus Marketing
- Sampling
- Sales Training
- Sales Leadership
- Commercial Marketing and Sales Solutions
Company Website: kognitivesalessolutions.com
ASSUMPTION: Kognitive Sales Solutions is a well-established company with a strong focus on customer service and employee development. Its size and industry position offer opportunities for career growth and advancement.
π Role Analysis
Career Level: This role is an entry-level to mid-level position in the sales and marketing field, offering opportunities for career growth and development.
Reporting Structure: Field Marketing Representatives report directly to the Field Marketing Manager and work closely with store personnel.
Work Arrangement: This is an on-site, full-time position with a flexible work environment and schedule. The role may require working evenings, weekends, and holidays as needed.
Growth Opportunities:
- Advancement within the company through career development programs and training opportunities.
- Expansion of responsibilities and role scope as the company grows and takes on new clients.
- Potential career progression into management or leadership roles within the sales and marketing department.
ASSUMPTION: This role offers opportunities for career growth and development within a dynamic and expanding company. Candidates should be eager to learn, develop, and take on new challenges as the company and their role evolve.
π Location & Work Environment
Office Type: This role is based in a retail store environment, with no dedicated office space.
Office Location(s): Chatham, Ontario, Canada
Geographic Context:
- Chatham is a city in Southwestern Ontario, Canada, with a population of approximately 38,000 people.
- The city offers a mix of urban and rural living, with easy access to nearby cities like London and Windsor.
- Chatham has a humid continental climate, with warm summers and cold, snowy winters.
Work Schedule: Full-time, flexible work environment and schedule. The role may require working evenings, weekends, and holidays as needed.
ASSUMPTION: The work environment for this role is primarily retail-focused, with a dynamic and energetic atmosphere. Candidates should be comfortable working in a fast-paced, customer-facing environment and be able to adapt to a flexible work schedule.
πΌ Interview & Application Insights
Typical Process:
- Online application submission through the provided link.
- Phone or video screening to assess communication skills and cultural fit.
- In-person or virtual interview with the Field Marketing Manager to discuss the role, responsibilities, and company culture in more detail.
- Background check and reference checks for candidates who progress to the final stages of the hiring process.
Key Assessment Areas:
- Communication skills and ability to engage customers effectively.
- Sales acumen and comfort with sales targets.
- Cultural fit and alignment with Kognitive Sales Solutions' core values.
- Problem-solving skills and ability to think creatively.
Application Tips:
- Tailor your resume and cover letter to highlight your sales experience, communication skills, and enthusiasm for customer engagement.
- Prepare examples of your sales achievements and customer service experiences to discuss during the interview.
- Research Kognitive Sales Solutions and Presidentβs Choice Financial products to demonstrate your interest and understanding of the role.
ATS Keywords: Sales, customer service, communication, product knowledge, customer engagement, retail, financial services, Presidentβs Choice, Kognitive Sales Solutions, field marketing, brand awareness, customer education
ASSUMPTION: The application process for this role is designed to assess candidates' communication skills, sales acumen, and cultural fit. Candidates should be prepared to discuss their sales experience, customer service skills, and enthusiasm for customer engagement in detail.
π οΈ Tools & Technologies
- Point-of-sale (POS) systems for processing transactions and tracking sales performance.
- Customer relationship management (CRM) software for managing customer interactions and data.
- Communication tools such as email, phone, and video conferencing for internal and external communication.
ASSUMPTION: The tools and technologies required for this role are primarily focused on customer engagement, transaction processing, and communication. Candidates should be comfortable using basic communication tools and learning new software as needed.
π Cultural Fit Considerations
Company Values:
- Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration.
- Commitment to Excellence: Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.
- Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.
- Solution Oriented: Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.
- Dynamic & Fun: Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.
Work Style:
- Sales-oriented and customer-focused.
- Adaptable and comfortable working in a fast-paced, dynamic environment.
- Enthusiastic and energetic, with a positive attitude.
- Comfortable working independently and as part of a team.
Self-Assessment Questions:
- Do you have a proven track record of success in sales, with a strong focus on customer engagement and education?
- Are you comfortable working in a fast-paced, dynamic environment and adapting to a flexible work schedule?
- Do you share Kognitive Sales Solutions' core values and commitment to excellence?
ASSUMPTION: Kognitive Sales Solutions values candidates who are sales-oriented, customer-focused, and enthusiastic about customer engagement. Candidates should be comfortable working in a dynamic, fast-paced environment and be able to adapt to a flexible work schedule.
β οΈ Potential Challenges
- Working with confidential customer information requires a high level of integrity and accountability.
- The role may require working evenings, weekends, and holidays as needed, which can impact work-life balance.
- Sales targets and commission structure may create pressure to perform and meet specific sales goals.
- The retail environment can be fast-paced and demanding, requiring strong communication skills and adaptability.
ASSUMPTION: While this role offers opportunities for career growth and development, it also presents challenges related to working with confidential customer information, maintaining a flexible work schedule, and meeting sales targets. Candidates should be prepared to address these challenges and demonstrate their ability to succeed in a fast-paced, dynamic environment.
π Similar Roles Comparison
- Compared to other field marketing roles, this position focuses more on in-store customer education and engagement than event planning or promotional activities.
- In the retail industry, this role is similar to other sales representative positions, with a focus on customer engagement, product knowledge, and sales performance.
- Career progression in this role may involve advancing to field marketing manager or other leadership positions within the sales and marketing department.
ASSUMPTION: This role is similar to other field marketing and sales representative positions in the retail industry, with a focus on customer engagement, product knowledge, and sales performance. Candidates should be prepared to discuss their relevant experience and how it translates to this specific role.
π Sample Projects
- Developing and implementing an in-store customer education campaign to increase product awareness and sales.
- Collaborating with store personnel to create targeted promotional materials and events to drive customer engagement and sales.
- Analyzing sales performance data to identify trends, make data-driven decisions, and improve sales strategies.
ASSUMPTION: These sample projects are designed to illustrate the key responsibilities and required skills for this role. Candidates should be prepared to discuss their relevant experience and how it applies to these project examples.
β Key Questions to Ask During Interview
- Can you describe the typical workday for a Field Marketing Representative in this role?
- How does Kognitive Sales Solutions support the growth and development of its employees?
- What are the most challenging aspects of this role, and how can I be successful in overcoming them?
- How does this role contribute to the overall success of Kognitive Sales Solutions and its clients?
- What opportunities are there for career advancement within the company?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and development. Candidates should be prepared to ask thoughtful, insightful questions that demonstrate their interest in and understanding of the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link.
- Tailor your resume and cover letter to highlight your sales experience, communication skills, and enthusiasm for customer engagement.
- Prepare examples of your sales achievements and customer service experiences to discuss during the interview.
- Research Kognitive Sales Solutions and Presidentβs Choice Financial products to demonstrate your interest and understanding of the role.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.