π Core Information
πΉ Job Title: Frontier Marketing Assistant - Entry Level
πΉ Company: Instep Enterprise
πΉ Location: Upland, California
πΉ Job Type: Full-Time
πΉ Category: Marketing & Sales
πΉ Date Posted: May 21, 2025
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Providing exceptional customer experiences through active listening and tailored product recommendations
- Meeting daily sales targets and processing new orders
- Collaborating with a dynamic team and participating in regular training sessions
- Potential for mentoring new employees and contributing to strategic marketing efforts
ASSUMPTION: This role is ideal for recent graduates or early-career professionals seeking to launch their marketing or sales career in a fast-paced, supportive environment.
π Key Responsibilities
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Deliver an exceptional customer experience by understanding customer needs and providing personalized product recommendations
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Meet with customers daily and maintain a high degree of professionalism and courtesy
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Track and process new orders, account upgrades, and escalate customer complaints as needed
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Maintain a broad working knowledge of all products, services, and promotions, and stay current on industry-related news
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Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement, and streamline technical support
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Assist in onboarding, training, and mentoring new employees contingent on success and reputation within the firm and amongst clients and customers
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Perform other duties as assigned by Senior Management
ASSUMPTION: This role requires strong interpersonal skills, active listening, and the ability to thrive in a fast-paced, team-oriented environment.
π― Required Qualifications
Education: Associateβs or bachelorβs degree in graphic design, communications, or a related field, or equivalent work experience
Experience: No prior experience required; entry-level training provided
Required Skills:
- Excellent communication skills and ability to take creative direction
- Ability to meet tight deadlines and handle constructive criticism
- General marketing experience
- Excellent writing and editing skills
- Ability to excel in unsupervised solo assignments and team projects
- Ability to work well within a team environment and in an energetic, fast-paced setting
Preferred Skills:
- Previous consulting, marketing, or sales experience
- Familiarity with customer service and technical support
ASSUMPTION: Candidates with a strong work ethic, positive attitude, and eagerness to learn will excel in this role.
π° Compensation & Benefits
Salary Range: $45,000 - $55,000 per year
Benefits:
- On-the-job training and professional development opportunities
- Fun, upbeat work environment with a focus on personal and professional growth
- Potential for career advancement within the company
Working Hours: Full-time hours, with potential for overtime during peak periods
ASSUMPTION: The salary range provided is based on industry standards for entry-level marketing and sales roles in the Inland Empire, California.
π Applicant Insights
π Company Context
Industry: Instep Enterprise operates in the software development industry, focusing on providing strategic and tactical advisory services to drive new product development and market growth.
Company Size: Instep Enterprise is a small company with 2-10 employees, providing a close-knit work environment and opportunities for growth and advancement.
Founded: Although the founding date is not specified, Instep Enterprise has been serving start-up, expansion stage, and mature software and technology companies and investors at the executive level for over a decade.
Company Description:
- Instep Enterprise is a boutique consulting firm that provides a wide range of strategic and tactical advisory services to drive new product development and market growth
- The company consists of a cadre of seasoned industry veterans who bring deep and diverse market, operational, product, domain, technical, and process expertise
- Instep Enterprise focuses on serving start-up, expansion stage, and mature software and technology companies and investors at the executive level
Company Specialties:
- Strategic and tactical advisory services
- New product development
- Market growth
- Executive-level consulting
Company Website: http://www.instep.com
ASSUMPTION: Instep Enterprise's small size and focus on executive-level consulting provide opportunities for entry-level employees to gain exposure to high-level decision-making processes and contribute to the company's growth.
π Role Analysis
Career Level: Entry Level (0-2 years)
Reporting Structure: The Frontier Marketing Assistant will report directly to Senior Management and work closely with the marketing and sales teams.
Work Arrangement: This is an on-site, full-time position with potential for overtime during peak periods.
Growth Opportunities:
- Potential for career advancement within the company, as Instep Enterprise promotes from within
- Opportunities to gain experience in various aspects of marketing, sales, and customer service
- Chance to develop leadership and mentoring skills by assisting in onboarding and training new employees
ASSUMPTION: The Frontier Marketing Assistant role is designed to provide a strong foundation for a career in marketing, sales, or customer service, with ample opportunities for growth and development within the company.
π Location & Work Environment
Office Type: Instep Enterprise's office is a dynamic, fast-paced environment that fosters collaboration and growth.
Office Location(s): Upland, California
Geographic Context:
- Upland is located in the Inland Empire region of Southern California, approximately 35 miles east of Los Angeles
- The area offers a mix of urban and suburban living, with access to various amenities and recreational activities
- Upland has a Mediterranean climate, with mild winters and hot, dry summers
Work Schedule: Full-time hours, with potential for overtime during peak periods
ASSUMPTION: The Upland office location provides easy access to the greater Los Angeles area, allowing employees to enjoy the benefits of both suburban and urban living.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the marketing and sales teams
- Final interview with Senior Management
Key Assessment Areas:
- Communication skills and active listening
- Problem-solving abilities
- Adaptability and eagerness to learn
- Cultural fit with the company's fun, upbeat atmosphere
Application Tips:
- Highlight any relevant experience or skills, even if not explicitly mentioned in the job description
- Tailor your resume and cover letter to emphasize your fit for the entry-level role and Instep Enterprise's company culture
- Prepare examples of your customer service, sales, or marketing experiences to discuss during the interview
ATS Keywords: Customer Service, Sales, Marketing, Communication, Teamwork, Problem Solving, Creativity, Writing, Editing, Training, Networking, Technical Support, Business Development, Branding, Advertising
ASSUMPTION: Instep Enterprise's hiring process is designed to assess candidates' fit for the company's culture and entry-level role, with a focus on communication skills, adaptability, and eagerness to learn.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software
- Marketing automation tools
- Sales enablement platforms
- Project management software
ASSUMPTION: The specific tools and technologies used by Instep Enterprise may vary, but the company likely employs industry-standard software to support its marketing, sales, and customer service efforts.
π Cultural Fit Considerations
Company Values:
- Fun, upbeat atmosphere
- Personal and professional growth
- Collaboration and teamwork
- Customer-centric approach
Work Style:
- Fast-paced and energetic
- Dynamic and collaborative
- Focused on continuous learning and improvement
Self-Assessment Questions:
- Do you thrive in a fast-paced, energetic work environment?
- Are you eager to learn and adapt to new situations?
- Do you enjoy working collaboratively with a team to achieve common goals?
ASSUMPTION: Instep Enterprise values candidates who are enthusiastic, adaptable, and eager to contribute to the company's growth and success in a collaborative environment.
β οΈ Potential Challenges
- The fast-paced work environment may be challenging for candidates who prefer a slower pace or more structured setting
- The entry-level role may require candidates to take on additional responsibilities or work overtime during peak periods
- The company's small size may limit opportunities for career advancement in the short term
- The Upland location may not offer the same level of urban amenities as larger cities in the region
ASSUMPTION: While Instep Enterprise offers numerous benefits and opportunities for growth, candidates should be aware of the potential challenges associated with the fast-paced work environment, entry-level role, and office location.
π Similar Roles Comparison
- Compared to other entry-level marketing or sales roles, the Frontier Marketing Assistant position offers a comprehensive training program and opportunities for career advancement within the company
- Instep Enterprise's focus on executive-level consulting provides entry-level employees with exposure to high-level decision-making processes and industry trends
- Candidates interested in a career in marketing, sales, or customer service may find the Frontier Marketing Assistant role an excellent starting point, with opportunities for growth and development within the company
ASSUMPTION: The Frontier Marketing Assistant role offers unique advantages and opportunities for growth compared to other entry-level marketing or sales positions, making it an attractive option for recent graduates or early-career professionals.
π Sample Projects
- Developing and implementing a customer referral program to drive new business
- Creating targeted marketing campaigns to promote specific products or services
- Assisting in the planning and execution of client events or trade shows
- Conducting market research to identify trends and opportunities for growth
ASSUMPTION: The Frontier Marketing Assistant role may involve a variety of projects, allowing candidates to gain experience in different aspects of marketing, sales, and customer service.
β Key Questions to Ask During Interview
- What opportunities are available for professional development and growth within the company?
- How does Instep Enterprise support its employees in achieving their career goals?
- What is the typical career path for a Frontier Marketing Assistant, and how have previous employees progressed within the company?
- How does Instep Enterprise foster a fun, upbeat atmosphere, and what initiatives are in place to maintain this culture?
- What are the most challenging aspects of the Frontier Marketing Assistant role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates a candidate's interest in the role and commitment to their potential success within the company.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your fit for the entry-level role and Instep Enterprise's company culture
- Prepare examples of your customer service, sales, or marketing experiences to discuss during the interview
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.