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Frontier Marketing Assistant - Entry Level

Instep Enterprise
Full-time
On-site
Upland, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Frontier Marketing Assistant - Entry Level

πŸ”Ή Company: Instep Enterprise

πŸ”Ή Location: Upland, California

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Sales

πŸ”Ή Date Posted: May 21, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exceptional customer experiences through active listening and tailored product recommendations
  • Meeting daily sales targets and processing new orders
  • Collaborating with a dynamic team and participating in regular training sessions
  • Potential for mentoring new employees and contributing to strategic marketing efforts

ASSUMPTION: This role is ideal for recent graduates or early-career professionals seeking to launch their marketing or sales career in a fast-paced, supportive environment.

πŸ“‹ Key Responsibilities

βœ… Deliver an exceptional customer experience by understanding customer needs and providing personalized product recommendations

βœ… Meet with customers daily and maintain a high degree of professionalism and courtesy

βœ… Track and process new orders, account upgrades, and escalate customer complaints as needed

βœ… Maintain a broad working knowledge of all products, services, and promotions, and stay current on industry-related news

βœ… Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement, and streamline technical support

βœ… Assist in onboarding, training, and mentoring new employees contingent on success and reputation within the firm and amongst clients and customers

βœ… Perform other duties as assigned by Senior Management

ASSUMPTION: This role requires strong interpersonal skills, active listening, and the ability to thrive in a fast-paced, team-oriented environment.

🎯 Required Qualifications

Education: Associate’s or bachelor’s degree in graphic design, communications, or a related field, or equivalent work experience

Experience: No prior experience required; entry-level training provided

Required Skills:

  • Excellent communication skills and ability to take creative direction
  • Ability to meet tight deadlines and handle constructive criticism
  • General marketing experience
  • Excellent writing and editing skills
  • Ability to excel in unsupervised solo assignments and team projects
  • Ability to work well within a team environment and in an energetic, fast-paced setting

Preferred Skills:

  • Previous consulting, marketing, or sales experience
  • Familiarity with customer service and technical support

ASSUMPTION: Candidates with a strong work ethic, positive attitude, and eagerness to learn will excel in this role.

πŸ’° Compensation & Benefits

Salary Range: $45,000 - $55,000 per year

Benefits:

  • On-the-job training and professional development opportunities
  • Fun, upbeat work environment with a focus on personal and professional growth
  • Potential for career advancement within the company

Working Hours: Full-time hours, with potential for overtime during peak periods

ASSUMPTION: The salary range provided is based on industry standards for entry-level marketing and sales roles in the Inland Empire, California.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Instep Enterprise operates in the software development industry, focusing on providing strategic and tactical advisory services to drive new product development and market growth.

Company Size: Instep Enterprise is a small company with 2-10 employees, providing a close-knit work environment and opportunities for growth and advancement.

Founded: Although the founding date is not specified, Instep Enterprise has been serving start-up, expansion stage, and mature software and technology companies and investors at the executive level for over a decade.

Company Description:

  • Instep Enterprise is a boutique consulting firm that provides a wide range of strategic and tactical advisory services to drive new product development and market growth
  • The company consists of a cadre of seasoned industry veterans who bring deep and diverse market, operational, product, domain, technical, and process expertise
  • Instep Enterprise focuses on serving start-up, expansion stage, and mature software and technology companies and investors at the executive level

Company Specialties:

  • Strategic and tactical advisory services
  • New product development
  • Market growth
  • Executive-level consulting

Company Website: http://www.instep.com

ASSUMPTION: Instep Enterprise's small size and focus on executive-level consulting provide opportunities for entry-level employees to gain exposure to high-level decision-making processes and contribute to the company's growth.

πŸ“Š Role Analysis

Career Level: Entry Level (0-2 years)

Reporting Structure: The Frontier Marketing Assistant will report directly to Senior Management and work closely with the marketing and sales teams.

Work Arrangement: This is an on-site, full-time position with potential for overtime during peak periods.

Growth Opportunities:

  • Potential for career advancement within the company, as Instep Enterprise promotes from within
  • Opportunities to gain experience in various aspects of marketing, sales, and customer service
  • Chance to develop leadership and mentoring skills by assisting in onboarding and training new employees

ASSUMPTION: The Frontier Marketing Assistant role is designed to provide a strong foundation for a career in marketing, sales, or customer service, with ample opportunities for growth and development within the company.

🌍 Location & Work Environment

Office Type: Instep Enterprise's office is a dynamic, fast-paced environment that fosters collaboration and growth.

Office Location(s): Upland, California

Geographic Context:

  • Upland is located in the Inland Empire region of Southern California, approximately 35 miles east of Los Angeles
  • The area offers a mix of urban and suburban living, with access to various amenities and recreational activities
  • Upland has a Mediterranean climate, with mild winters and hot, dry summers

Work Schedule: Full-time hours, with potential for overtime during peak periods

ASSUMPTION: The Upland office location provides easy access to the greater Los Angeles area, allowing employees to enjoy the benefits of both suburban and urban living.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the marketing and sales teams
  • Final interview with Senior Management

Key Assessment Areas:

  • Communication skills and active listening
  • Problem-solving abilities
  • Adaptability and eagerness to learn
  • Cultural fit with the company's fun, upbeat atmosphere

Application Tips:

  • Highlight any relevant experience or skills, even if not explicitly mentioned in the job description
  • Tailor your resume and cover letter to emphasize your fit for the entry-level role and Instep Enterprise's company culture
  • Prepare examples of your customer service, sales, or marketing experiences to discuss during the interview

ATS Keywords: Customer Service, Sales, Marketing, Communication, Teamwork, Problem Solving, Creativity, Writing, Editing, Training, Networking, Technical Support, Business Development, Branding, Advertising

ASSUMPTION: Instep Enterprise's hiring process is designed to assess candidates' fit for the company's culture and entry-level role, with a focus on communication skills, adaptability, and eagerness to learn.

πŸ› οΈ Tools & Technologies

  • Customer Relationship Management (CRM) software
  • Marketing automation tools
  • Sales enablement platforms
  • Project management software

ASSUMPTION: The specific tools and technologies used by Instep Enterprise may vary, but the company likely employs industry-standard software to support its marketing, sales, and customer service efforts.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Fun, upbeat atmosphere
  • Personal and professional growth
  • Collaboration and teamwork
  • Customer-centric approach

Work Style:

  • Fast-paced and energetic
  • Dynamic and collaborative
  • Focused on continuous learning and improvement

Self-Assessment Questions:

  • Do you thrive in a fast-paced, energetic work environment?
  • Are you eager to learn and adapt to new situations?
  • Do you enjoy working collaboratively with a team to achieve common goals?

ASSUMPTION: Instep Enterprise values candidates who are enthusiastic, adaptable, and eager to contribute to the company's growth and success in a collaborative environment.

⚠️ Potential Challenges

  • The fast-paced work environment may be challenging for candidates who prefer a slower pace or more structured setting
  • The entry-level role may require candidates to take on additional responsibilities or work overtime during peak periods
  • The company's small size may limit opportunities for career advancement in the short term
  • The Upland location may not offer the same level of urban amenities as larger cities in the region

ASSUMPTION: While Instep Enterprise offers numerous benefits and opportunities for growth, candidates should be aware of the potential challenges associated with the fast-paced work environment, entry-level role, and office location.

πŸ“ˆ Similar Roles Comparison

  • Compared to other entry-level marketing or sales roles, the Frontier Marketing Assistant position offers a comprehensive training program and opportunities for career advancement within the company
  • Instep Enterprise's focus on executive-level consulting provides entry-level employees with exposure to high-level decision-making processes and industry trends
  • Candidates interested in a career in marketing, sales, or customer service may find the Frontier Marketing Assistant role an excellent starting point, with opportunities for growth and development within the company

ASSUMPTION: The Frontier Marketing Assistant role offers unique advantages and opportunities for growth compared to other entry-level marketing or sales positions, making it an attractive option for recent graduates or early-career professionals.

πŸ“ Sample Projects

  • Developing and implementing a customer referral program to drive new business
  • Creating targeted marketing campaigns to promote specific products or services
  • Assisting in the planning and execution of client events or trade shows
  • Conducting market research to identify trends and opportunities for growth

ASSUMPTION: The Frontier Marketing Assistant role may involve a variety of projects, allowing candidates to gain experience in different aspects of marketing, sales, and customer service.

❓ Key Questions to Ask During Interview

  • What opportunities are available for professional development and growth within the company?
  • How does Instep Enterprise support its employees in achieving their career goals?
  • What is the typical career path for a Frontier Marketing Assistant, and how have previous employees progressed within the company?
  • How does Instep Enterprise foster a fun, upbeat atmosphere, and what initiatives are in place to maintain this culture?
  • What are the most challenging aspects of the Frontier Marketing Assistant role, and how can I best prepare for them?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates a candidate's interest in the role and commitment to their potential success within the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your fit for the entry-level role and Instep Enterprise's company culture
  • Prepare examples of your customer service, sales, or marketing experiences to discuss during the interview
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.