Frontier Marketing Assistant - Entry Level

📌 Core Information

🔹 Job Title: Frontier Marketing Assistant - Entry Level

🔹 Company: Instep Enterprise

🔹 Location: Riverside, CA

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: June 19, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Delivering exceptional customer experiences through active listening and personalized product recommendations
• Managing customer interactions, orders, and complaints efficiently
• Collaborating with the team on training, networking, and improving customer satisfaction
• Staying current with industry trends and maintaining a broad product knowledge
• Assisting in onboarding, training, and mentoring new employees

ASSUMPTION: This role is designed for recent graduates or early-career professionals seeking to gain experience in marketing and sales. It offers a comprehensive training program and opportunities for growth within the company.

📋 Key Responsibilities

✅ Deliver an exceptional customer experience by understanding customer needs, providing personalized product recommendations, and maintaining open communication

✅ Meet with customers daily, maintaining professionalism and kindness

✅ Track and process new orders, account upgrades, and escalate customer complaints as needed

✅ Maintain a broad working knowledge of all products, services, and promotions, and stay current on industry-related news

✅ Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement, and streamlining technical support

✅ May assist in onboarding, training, and mentoring new employees contingent on the success and reputation built within the firm and amongst clients and customers

✅ Perform other duties as assigned by Senior Management

ASSUMPTION: This role requires a balance of strong interpersonal skills, active listening, and the ability to work well within a team environment. It also demands adaptability, as responsibilities may evolve based on the company's growth and client needs.

🎯 Required Qualifications

Education: Associate’s or bachelor’s degree in graphic design, communications, or a related field, or equivalent work experience

Experience: Entry-level position, no prior experience required

Required Skills:

• Excellent communication skills
• Ability to work well within a team environment
• Ability to meet tight deadlines and handle constructive criticism
• General marketing experience
• Excellent writing and editing skills
• Ability to work full-time hours
• Ability to excel in unsupervised solo assignments as well as team projects
• Ability to work in an energetic, fast-paced environment

Preferred Skills:

• Previous consulting, marketing, and sales experience

ASSUMPTION: While this role is entry-level, candidates with relevant experience may have an advantage. However, the company places a strong emphasis on training and promotes from within, making it an ideal opportunity for recent graduates.

💰 Compensation & Benefits

Salary Range: $45,000 - $55,000 per year

Benefits:

• On-the-job training
• Opportunities for career growth and advancement
• Dynamic and upbeat work environment

Working Hours: Full-time, Monday-Friday, with potential for overtime during peak seasons

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing positions in the Inland Empire region. Benefits may include opportunities for professional development and a positive work culture, but specific benefits packages are not mentioned in the original job description.

📌 Applicant Insights

🔍 Company Context

Industry: Instep Enterprise is a sales and marketing firm specializing in business-to-business (B2B) services, focusing on client acquisition and retention for various industries

Company Size: Small (2-10 employees) - This size allows for a close-knit team environment and opportunities for growth as the company expands

Founded: 2011 - Instep Enterprise has been operating for over a decade, providing experience and stability in the market

Company Description:

• Focuses on client acquisition and retention through personalized marketing and sales strategies
• Offers thorough training programs for entry-level employees
• Promotes from within, providing career growth opportunities

Company Specialties:

• B2B sales and marketing
• Client acquisition and retention
• Training and development

Company Website: https://www.instepmg.com/

ASSUMPTION: Instep Enterprise is a growing company with a strong focus on training and development. Its small size allows for close collaboration and mentorship opportunities, making it an ideal environment for recent graduates seeking to gain experience in marketing and sales.

📊 Role Analysis

Career Level: Entry Level - This role is designed for recent graduates or early-career professionals seeking to gain experience in marketing and sales

Reporting Structure: The Frontier Marketing Assistant reports directly to Senior Management and works closely with the marketing and sales teams

Work Arrangement: On-site, full-time position with potential for overtime during peak seasons

Growth Opportunities:

• Career advancement within the company as it grows and expands
• Opportunities to mentor and train new employees
• Potential to specialize in specific areas of marketing or sales

ASSUMPTION: This role offers significant growth opportunities, as the company promotes from within and provides thorough training programs for entry-level employees.

🌍 Location & Work Environment

Office Type: Instep Enterprise's office is located in Riverside, CA, offering a dynamic and upbeat work environment

Office Location(s): Riverside, CA

Geographic Context:

• Riverside is located in the Inland Empire region of Southern California
• The area offers a mix of urban and suburban environments, with a growing job market
• Riverside is approximately 60 miles east of Los Angeles, providing easy access to city amenities

Work Schedule: Full-time, Monday-Friday, with potential for overtime during peak seasons

ASSUMPTION: The work environment at Instep Enterprise is described as energetic and fast-paced, with a focus on collaboration and teamwork. The office is located in Riverside, CA, offering a mix of urban and suburban environments and easy access to Los Angeles.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with Senior Management
• Background check and reference check (if applicable)
• Job offer

Key Assessment Areas:

• Communication skills and active listening
• Problem-solving abilities
• Adaptability and teamwork
• Motivation and career goals

Application Tips:

• Highlight any relevant experience or skills, even if not directly related to marketing or sales
• Tailor your resume and cover letter to emphasize your fit for the entry-level role and the company's focus on training and development
• Prepare examples of your writing and editing skills to showcase during the interview
• Research the company and its industry to demonstrate your interest and understanding of the role

ATS Keywords: Customer Service, Sales, Marketing, Communication, Teamwork, Problem Solving, Creativity, Writing, Editing, Training, Networking, Technical Support, Business Development, Branding, Advertising, Market Trends

ASSUMPTION: The application process for this role is likely to involve an initial online application, followed by a phone or video screening, and an in-person or virtual interview with Senior Management. The interview process will focus on assessing the candidate's communication skills, problem-solving abilities, adaptability, and motivation.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) software
• Marketing automation tools
• Sales enablement platforms
• Project management software

ASSUMPTION: The specific tools and technologies used by Instep Enterprise are not mentioned in the original job description. However, it is likely that the company uses customer relationship management (CRM) software, marketing automation tools, sales enablement platforms, and project management software to streamline its operations and improve efficiency.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Collaborative
• Adaptable
• Growth-oriented

Work Style:

• Energetic and fast-paced
• Team-oriented
• Focused on continuous learning and improvement

Self-Assessment Questions:

• Do you thrive in energetic and fast-paced environments?
• Are you comfortable working closely with a team and taking creative direction?
• Do you possess strong communication skills and the ability to handle constructive criticism?

ASSUMPTION: Instep Enterprise values a customer-focused, collaborative, and adaptable work environment. Candidates who are energetic, team-oriented, and focused on continuous learning and improvement are likely to be a good fit for the company's culture.

⚠️ Potential Challenges

• Adapting to the fast-paced work environment and meeting tight deadlines
• Handling constructive criticism and maintaining a positive attitude
• Managing customer complaints and escalations
• Balancing teamwork and individual responsibilities

ASSUMPTION: This role may present challenges related to adapting to a fast-paced work environment, handling constructive criticism, managing customer complaints, and balancing teamwork and individual responsibilities. However, the company's focus on training and development should help new employees overcome these challenges.

📈 Similar Roles Comparison

• Entry-level marketing and sales roles often involve customer service, sales, and marketing responsibilities
• Instep Enterprise's focus on training and development sets it apart from other companies, offering significant growth opportunities for entry-level employees
• Career paths in marketing and sales can vary depending on the company's size, industry, and specific role

ASSUMPTION: Entry-level marketing and sales roles often involve customer service, sales, and marketing responsibilities. Instep Enterprise's focus on training and development sets it apart from other companies, offering significant growth opportunities for entry-level employees. Career paths in marketing and sales can vary depending on the company's size, industry, and specific role.

📝 Sample Projects

• Developing and implementing a targeted marketing campaign for a specific client
• Assisting in the creation of promotional materials, such as brochures, flyers, or social media content
• Analyzing market trends and customer data to identify opportunities for growth and improvement

ASSUMPTION: Sample projects for this role may include developing and implementing targeted marketing campaigns, assisting in the creation of promotional materials, and analyzing market trends and customer data to identify opportunities for growth and improvement.

❓ Key Questions to Ask During Interview

• What opportunities are there for career growth and advancement within the company?
• How does the company support the professional development of its employees?
• What is the typical career path for someone in this role?
• How does the company measure success for this position, and what key performance indicators (KPIs) are used?
• What is the work-life balance like for employees in this role?

ASSUMPTION: Key questions to ask during the interview may include inquiries about career growth opportunities, professional development support, typical career paths, success measurement, and work-life balance.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to emphasize your fit for the entry-level role and the company's focus on training and development
• Prepare examples of your writing and editing skills to showcase during the interview
• Research the company and its industry to demonstrate your interest and understanding of the role
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.