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Full or Part-Time Customer Service Team Member 65

Crew Carwash
Full-time
On-site
Wayzata, Minnesota, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Full or Part-Time Customer Service Team Member 65

πŸ”Ή Company: Crew Carwash

πŸ”Ή Location: Wayzata, Minnesota, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Engagement with customers at the car wash site
  • Providing assistance and exceptional customer service
  • Performing tasks related to car washing
  • Supporting team members in various duties

ASSUMPTION: Given the customer service focus, the role likely involves direct interaction with customers and ensuring their satisfaction throughout the car washing process.

πŸ“‹ Key Responsibilities

βœ… Engage with customers to ensure a positive experience

βœ… Assist customers with any inquiries or issues

βœ… Conduct car washing and cleaning tasks

βœ… Cooperate with team members to streamline operations

ASSUMPTION: In absence of specific details, it is assumed that duties include hands-on car wash operations and a focus on service excellence.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer-facing role

Required Skills:

  • Strong customer service orientation
  • Ability to work effectively in a team
  • Good communication skills

Preferred Skills:

  • Experience in a retail or service environment
  • Problem-solving skills

ASSUMPTION: The role may not require specific educational credentials but emphasizes soft skills and customer interaction experience.

πŸ’° Compensation & Benefits

Salary Range: Not specified, typical entry-level retail service range assumed

Benefits:

  • Potential for internal advancement
  • Flexible scheduling options
  • Employee discounts

Working Hours: 40 hours per week, possibility for part-time arrangements

ASSUMPTION: Entry-level salary and benefits are standard for the industry; specifics would need confirmation from the employer.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail, specializing in car wash services

Company Size: 1,001-5,000 employees, offering potential for career growth

Founded: 1948

Company Description:

  • Innovative approach, started as Indiana’s first automated carwash
  • Family-owned, emphasizing customer and employee satisfaction
  • Expanding presence in the Midwest, aiming for service excellence

Company Specialties:

  • Exterior automated car washing
  • Self-serve vacuum stations
  • Interior car cleaning

Company Website: http://www.crewcarwash.com

ASSUMPTION: The company values innovation and customer service, ensuring a stable work environment.

πŸ“Š Role Analysis

Career Level: Entry-level with growth opportunities

Reporting Structure: Likely reports to a shift manager or team leader

Work Arrangement: Fully on-site

Growth Opportunities:

  • Promotion to supervisory roles
  • Cross-training in various departments
  • Potential for increased responsibilities as experience grows

ASSUMPTION: The company supports career advancement for dedicated employees through internal growth paths.

🌍 Location & Work Environment

Office Type: On-site, at a car wash facility

Office Location(s): Wayzata, Minnesota

Geographic Context:

  • Suburban area with community engagement
  • Accessible via major roads and public transport
  • Part of a growing network within Minnesota

Work Schedule: On-site, typical full-time schedule; part-time options possible

ASSUMPTION: The work environment is dynamic and team-oriented, likely involving outdoor and hands-on tasks.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone screening
  • On-site interview with hiring manager

Key Assessment Areas:

  • Customer service skills
  • Teamwork and cooperation
  • Problem-solving aptitude in customer interactions

Application Tips:

  • Emphasize customer service experience
  • Highlight team collaboration skills
  • Prepare examples of past problem-solving instances

ATS Keywords: Customer service, teamwork, communication skills, retail experience, problem-solving

ASSUMPTION: The recruitment process is structured to identify candidates with strong interpersonal skills and a service-focused mindset.

πŸ› οΈ Tools & Technologies

  • Car wash equipment and automated systems
  • Point of sale (POS) systems for customer transactions
  • Basic computer skills for processing sales and customer information

ASSUMPTION: Training on specific technologies will be provided, emphasizing customer service tools.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Clean, Fast, and Friendly service
  • Commitment to customer satisfaction
  • Employee growth and development

Work Style:

  • Team-oriented
  • Customer-focused
  • Dynamic and adaptable

Self-Assessment Questions:

  • How do you handle customer complaints?
  • Can you provide an example of working effectively in a team?
  • What motivates you to deliver excellent service?

ASSUMPTION: Employees thrive by aligning with the company's focus on teamwork and service excellence.

⚠️ Potential Challenges

  • Handling demanding customer situations calmly
  • Working in varying weather conditions
  • Maintaining positive energy throughout shifts
  • Balancing multiple customer demands

ASSUMPTION: Challenges are typical of customer-facing roles but can be managed with support and training.

πŸ“ˆ Similar Roles Comparison

  • Other entry-level customer service positions in retail typically offer similar responsibilities
  • Roles that require strong customer interaction and operational tasks
  • Comparison to similar roles indicates growth potential in customer service trajectories

ASSUMPTION: Though specific to car washes, the role is comparable to other entry-level service positions in skill requirements and growth opportunities.

πŸ“ Sample Projects

  • Implementing a customer feedback system
  • Team event coordination for local community engagement
  • Developing strategies to enhance customer satisfaction ratings

ASSUMPTION: Projects likely focus on enhancing customer service and community involvement.

❓ Key Questions to Ask During Interview

  • What does a typical day look like for this role?
  • How is performance measured and rewarded?
  • What opportunities for advancement exist?
  • How does the company support employee development?
  • What are the company’s future growth plans?

ASSUMPTION: Applicants should focus on understanding company values and development opportunities during interviews.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the company's career portal
  • Prepare a tailored resume highlighting relevant experiences
  • Consider including a cover letter to emphasize your customer service motivations
  • Follow-up with the recruiter within a week of application submission
  • Prepare for potential phone screenings by reviewing customer service scenarios

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.