📌 Core Information
🔹 Job Title: Full Time Marketing Assistant
🔹 Company: Pivotal Management
🔹 Location: Goleta, California
🔹 Job Type: Full-Time, On-site
🔹 Category: Marketing
🔹 Date Posted: May 20, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting sales team in executing marketing campaigns
- Maintaining professional and friendly demeanor with clients
- Gathering and sharing customer feedback and insights
- Continuous learning about marketing trends and product enhancements
- Participating in lead generation and customer outreach activities
ASSUMPTION: This role requires a balance of marketing and customer service skills, with a focus on supporting sales efforts and maintaining positive client relationships.
📋 Key Responsibilities
✅ Collaborate with the sales team to execute marketing campaigns that align with sales objectives.
✅ Maintain a professional and friendly demeanor while interacting with our clients' potential customers.
✅ Gather customer feedback and insights, sharing relevant information with the marketing and product development teams.
✅ Continuously learn about marketing trends, competitive landscape, and product enhancements to remain knowledgeable and effective in marketing discussions.
✅ Participate in lead generation and customer outreach activities to gain practical sales and marketing experience.
ASSUMPTION: This role involves a mix of marketing tasks and customer interactions, requiring strong communication and organizational skills.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field preferred (or equivalent work experience)
Experience: Entry-level (0-2 years)
Required Skills:
- Strong communication skills, both written and verbal
- Customer-focused attitude with a genuine desire to provide exceptional service
- Comfortable using a computer or iPad
- Excellent organizational skills and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
Preferred Skills:
- Experience in customer service, hospitality, or marketing
ASSUMPTION: While a degree in marketing or business is preferred, relevant work experience may be considered. Strong communication skills and a customer-focused attitude are essential for success in this role.
💰 Compensation & Benefits
Salary Range: $4,200 - $5,400 per month (based on industry standards for entry-level marketing roles in Goleta, CA)
Benefits:
- On-the-job training and professional development opportunities
- Potential for career growth within the company
Working Hours: Full-time (40 hours per week), with flexible scheduling to accommodate marketing campaigns and events
ASSUMPTION: The salary range is estimated based on industry standards for entry-level marketing roles in the Goleta, CA area. Benefits may vary based on company policy and employee eligibility.
📌 Applicant Insights
🔍 Company Context
Industry: Staffing and Recruiting
Company Size: 2-10 employees (Small company, offering a close-knit work environment with opportunities for growth)
Founded: 2016 (Relatively new company with a focus on innovation and development)
Company Description:
- Pivotal Management is a leader in the pre-employment space, connecting employers to talent and ensuring job-readiness
- The company sources, screens, facilitates upskilling, and places talent while being outcome-focused for all stakeholders
- Pivotal Management has built strong national partnerships with quality Registered Training Organizations (RTOs), Job Actives, and National Corporate Employers
Company Specialties:
- Pre-employment services
- Talent sourcing and screening
- Upskilling and training
- Job placement and employer-employee matching
Company Website: Pivotal Management
ASSUMPTION: Pivotal Management is a small, growing company with a focus on connecting employers to talent and ensuring job-readiness. The company's size and focus on development offer opportunities for growth and career advancement.
📊 Role Analysis
Career Level: Entry-level (Marketing Assistant)
Reporting Structure: This role reports directly to the Marketing Manager or Sales Manager, depending on the company's organizational structure
Work Arrangement: On-site, full-time position with flexible scheduling to accommodate marketing campaigns and events
Growth Opportunities:
- Advancement to Marketing Coordinator or similar role with increased responsibilities
- Expansion into other areas of marketing, such as digital marketing or event planning
- Potential for career growth within the company as it expands and develops
ASSUMPTION: This entry-level role offers opportunities for growth and development within the marketing department and the company as a whole.
🌍 Location & Work Environment
Office Type: Small, close-knit office environment with a focus on collaboration and teamwork
Office Location(s): Goleta, California
Geographic Context:
- Goleta is a small city located near Santa Barbara, California
- The area offers a mix of urban and rural environments, with access to beaches, parks, and outdoor activities
- Goleta has a mild Mediterranean climate, with warm, dry summers and cool, wet winters
Work Schedule: Full-time (40 hours per week), with flexible scheduling to accommodate marketing campaigns and events
ASSUMPTION: The small office environment and close-knit team at Pivotal Management offer opportunities for collaboration and growth. The location in Goleta provides access to a mix of urban and rural environments, with a mild Mediterranean climate.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR department
- In-person or virtual interview with the Marketing Manager or Sales Manager
- Background check and reference verification
Key Assessment Areas:
- Communication skills and customer service abilities
- Marketing knowledge and understanding of industry trends
- Organizational skills and attention to detail
- Adaptability and ability to work in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing and customer service experience
- Demonstrate your understanding of the company and the role by researching Pivotal Management and its services
- Prepare examples of your marketing work or customer service experiences to discuss during the interview
ATS Keywords: Marketing Assistant, Marketing Campaigns, Customer Service, Sales Support, Marketing Trends, Product Enhancements, Lead Generation
ASSUMPTION: The application process for this role involves an online submission, followed by a phone or video screen, an in-person or virtual interview, and background checks. Key assessment areas focus on communication skills, marketing knowledge, organizational skills, and adaptability.
🛠️ Tools & Technologies
- Computer or iPad for daily tasks and communication
- Marketing software and tools (e.g., CRM, email marketing platforms, social media management tools)
- Customer service software (e.g., helpdesk, ticketing systems)
ASSUMPTION: This role requires proficiency in using a computer or iPad for daily tasks and communication, as well as marketing software and customer service tools.
👔 Cultural Fit Considerations
Company Values:
- Developing People - Changing Lives
- Outcome-focused and client-service driven
- Collaboration and teamwork
Work Style:
- Close-knit, collaborative team environment
- Focus on developing employees and helping them grow within the company
- Fast-paced and dynamic work environment
Self-Assessment Questions:
- Do you have strong communication skills and a customer-focused attitude?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have a genuine desire to provide exceptional service and help others grow and develop?
ASSUMPTION: Pivotal Management values a close-knit, collaborative team environment with a focus on developing employees and helping them grow within the company. Prospective candidates should assess their fit with these values and work style before applying.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic environment may require adaptability and quick decision-making
- Balancing marketing tasks and customer service responsibilities may be challenging at times
- As a small company, resources and support may be limited compared to larger organizations
- Goleta's small size may limit access to certain amenities and services compared to larger cities
ASSUMPTION: This role may present challenges related to working in a fast-paced environment, balancing marketing and customer service responsibilities, and accessing certain amenities in a small city like Goleta.
📈 Similar Roles Comparison
- Marketing Coordinator: This role has more responsibility for planning and executing marketing campaigns, while the Marketing Assistant focuses on supporting the sales team and maintaining client relationships
- Customer Service Representative: This role focuses primarily on customer interactions and support, while the Marketing Assistant has a mix of marketing and customer service responsibilities
- Entry-level Marketing roles in larger organizations may offer more specialized marketing tasks and less customer service responsibilities
ASSUMPTION: This role differs from similar marketing and customer service roles in its focus on supporting the sales team and maintaining client relationships, as well as its balance of marketing and customer service responsibilities.
📝 Sample Projects
- Assisting in the planning and execution of a marketing campaign to promote a new product or service
- Gathering and analyzing customer feedback to identify trends and inform product development
- Participating in lead generation activities, such as cold calling or email outreach, to identify potential customers
ASSUMPTION: These sample projects illustrate the mix of marketing and customer service responsibilities in this role, as well as the focus on supporting the sales team and maintaining client relationships.
❓ Key Questions to Ask During Interview
- How does this role support the company's mission to develop people and change lives?
- What opportunities are there for growth and development within the marketing department and the company as a whole?
- How does the company balance marketing tasks and customer service responsibilities in this role?
- What is the typical work schedule for this position, and how flexible is it?
- How does the company support employees in maintaining a healthy work-life balance?
ASSUMPTION: These interview questions focus on the company's mission, growth opportunities, work-life balance, and the balance of marketing and customer service responsibilities in this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant marketing and customer service experience
- Prepare examples of your marketing work or customer service experiences to discuss during the interview
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
