π Core Information
πΉ Job Title: General Manager
πΉ Company: Domino's
πΉ Location: 3600 Communications Parkway, Suite 635, Plano, TX
πΉ Job Type: Full-time
πΉ Category: Restaurants
πΉ Date Posted: May 14, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Building and leading a team to deliver exceptional customer service
- Maintaining high product quality standards and inventory management
- Overseeing local marketing and community involvement efforts
- Ensuring exceptional cash handling and adherence to organizational policies
ASSUMPTION: This role requires a balance of leadership, operational, and customer service skills. It's ideal for someone with experience in fast-paced environments and a passion for driving team success.
π Key Responsibilities
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Responsible for building and leading a team, setting high standards for customer service
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Maintaining exceptional product quality standards and local marketing efforts
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Ensuring cash handling and inventory standards, and overseeing execution of organizational policies
ASSUMPTION: The role involves a mix of management, operations, and customer-facing tasks, requiring strong multitasking and organizational skills.
π― Required Qualifications
Education: High school diploma or equivalent (GED)
Experience: 2-5 years of relevant management or leadership experience
Required Skills:
- Proven leadership and team-building skills
- Excellent customer service and communication skills
- Strong organizational and time management skills
- Ability to maintain high product quality and inventory standards
- Familiarity with local marketing and community involvement strategies
Preferred Skills:
- Experience in the restaurant or hospitality industry
- Bilingual or multilingual skills
ASSUMPTION: While not explicitly stated, experience in the restaurant industry and bilingual skills could be beneficial for this role.
π° Compensation & Benefits
Salary Range: $40,000 - $60,000 per year (Based on industry standards for a General Manager role in Plano, TX)
Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee discounts on Domino's products
Working Hours: Full-time, typically 40 hours per week, including evenings, weekends, and holidays. Flexible scheduling may be available.
ASSUMPTION: The salary range is an estimate based on industry standards for a General Manager role in Plano, TX. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Domino's is a global leader in the pizza delivery industry, with a strong focus on technology, innovation, and customer experience.
Company Size: Domino's is a large corporation with over 10,000 employees worldwide. This means there are ample opportunities for growth and advancement within the company.
Founded: Domino's was founded in 1960 and has since grown to become one of the most recognizable brands in the fast food industry.
Company Description:
- Domino's is committed to delivering high-quality pizza and exceptional customer service
- The company is known for its innovative use of technology, such as its voice-ordering apps and delivery tracking system
- Domino's is dedicated to making each day better than the last, with a focus on continuous improvement and innovation
Company Specialties:
- Pizza delivery and carryout
- Marketing and advertising
- Technology and data analytics
Company Website: Domino's Careers
ASSUMPTION: Domino's is a well-established company with a strong brand and a focus on innovation and growth.
π Role Analysis
Career Level: This role is a mid-level management position, with opportunities for growth and advancement within the company.
Reporting Structure: The General Manager reports directly to the District Manager and oversees a team of store managers and staff.
Work Arrangement: This is an on-site role, with the expectation of working evenings, weekends, and holidays as needed.
Growth Opportunities:
- Advancement to District Manager or other corporate roles
- Transfer to other store locations or markets
- Cross-functional opportunities within the company
ASSUMPTION: Domino's offers numerous growth opportunities for motivated and dedicated employees.
π Location & Work Environment
Office Type: This role is based in a Domino's store location, with a fast-paced and customer-facing work environment.
Office Location(s): 3600 Communications Parkway, Suite 635, Plano, TX
Geographic Context:
- Plano is a suburban city located north of Dallas, TX
- The area has a humid subtropical climate, with hot summers and mild winters
- Plano is known for its high quality of life, excellent schools, and numerous parks and recreational facilities
Work Schedule: Full-time, typically 40 hours per week, including evenings, weekends, and holidays. Flexible scheduling may be available.
ASSUMPTION: The work environment can be fast-paced and demanding, with the need to manage multiple tasks and priorities simultaneously.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-person interview with the District Manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Leadership and management skills
- Customer service and communication skills
- Problem-solving and decision-making abilities
- Adherence to company policies and procedures
Application Tips:
- Highlight relevant management and leadership experience on your resume
- Tailor your cover letter to demonstrate your passion for customer service and team leadership
- Prepare examples of how you've handled challenging customer service situations in the past
ATS Keywords: Team Building, Customer Service, Product Quality Standards, Local Marketing, Community Involvement, Cash Handling, Inventory Standards, Organizational Policies, Procedures Execution
ASSUMPTION: The application process may vary depending on the specific needs of the store and the hiring manager.
π οΈ Tools & Technologies
- Point-of-sale (POS) system
- Inventory management software
- Employee scheduling and timekeeping software
- Customer relationship management (CRM) software
ASSUMPTION: The specific tools and technologies used may vary depending on the store and the region.
π Cultural Fit Considerations
Company Values:
- Customer focus
- Quality and innovation
- Integrity and respect
- Accountability
- Teamwork
Work Style:
- Fast-paced and dynamic
- Customer-focused and service-oriented
- Collaborative and team-based
- Adaptable and flexible
Self-Assessment Questions:
- Do you have a proven track record of building and leading high-performing teams?
- Are you passionate about delivering exceptional customer service and exceeding customer expectations?
- Can you thrive in a fast-paced, dynamic work environment and adapt to changing priorities and demands?
ASSUMPTION: Domino's values employees who are customer-focused, quality-driven, and committed to working collaboratively as part of a team.
β οΈ Potential Challenges
- Managing a busy store and team during peak hours and holidays
- Handling difficult customer service situations and complaints
- Meeting sales and performance targets
- Adapting to changes in company policies, procedures, and menu offerings
ASSUMPTION: The role can be challenging at times, but offers numerous opportunities for growth and development.
π Similar Roles Comparison
- Compared to other General Manager roles, this position may require more hands-on customer service and team leadership
- Domino's is known for its focus on technology and innovation, which may set it apart from other restaurant chains
- This role offers opportunities for growth and advancement within the company, with a clear path to District Manager and other corporate positions
ASSUMPTION: The specific responsibilities and requirements of this role may vary depending on the store and the region.
π Sample Projects
- Implementing a new customer loyalty program to increase sales and customer retention
- Leading a team to achieve and exceed monthly sales targets
- Developing and executing a local marketing campaign to increase store traffic and brand awareness
ASSUMPTION: The specific projects and initiatives undertaken by the General Manager may vary depending on the store and the region.
β Key Questions to Ask During Interview
- What are the key priorities for this store in the first 90 days?
- How does this store perform compared to other stores in the region?
- What opportunities are there for growth and advancement within the company?
- How does the company support work-life balance for its employees?
- What is the company's approach to employee development and training?
ASSUMPTION: Asking thoughtful and informed questions during the interview process can help demonstrate your interest in the role and your commitment to the company's success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant management and leadership experience
- Write a cover letter that demonstrates your passion for customer service and team leadership
- Prepare examples of how you've handled challenging customer service situations in the past
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.