General Manager & Market Growth Leader- Middle Markets (New York & New Jersey)- Cigna Healthcare

📌 Core Information

🔹 Job Title: General Manager & Market Growth Leader - Middle Markets (New York & New Jersey) - Cigna Healthcare

🔹 Company: The Cigna Group

🔹 Location: New York, NY & Morristown, NJ

🔹 Job Type: Full-Time, Hybrid

🔹 Category: Healthcare, Sales & Business Development

🔹 Date Posted: April 23, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Hybrid (50%+ travel required)

🚀 Job Overview

Key aspects of this role include:

• Driving market-focused growth strategy and sales management processes
• Collaborating with internal and external partners to achieve growth and retention goals
• Representing Cigna in the community and building strong relationships
• Hiring, developing, and managing a diverse and high-performing sales team
• Partnering with UW market leadership to ensure plan alignment and profitability

ASSUMPTION: This role requires a strategic and collaborative leader with a proven track record in sales and healthcare, able to balance multiple priorities and manage through influence.

📋 Key Responsibilities

✅ Develop and execute a local market growth strategy and business plan, maximizing local market value proposition and driving plan results

✅ Oversee day-to-day sales distribution activities and implement effective management processes across new and existing business sales channels

✅ Represent Cigna in the community, developing and maintaining strong external relationships with key customers, healthcare professionals, and civic organizations

✅ Build and maintain a high-performing sales team, committed to hiring and developing a diverse and skilled workforce

✅ Partner with UW market leadership to ensure ongoing plan alignment, identify critical underwriting and risk management levers, and incorporate a balanced risk-taking process

ASSUMPTION: This role requires a strong leader with excellent communication, collaboration, and strategic planning skills, able to manage multiple priorities and make data-driven decisions.

🎯 Required Qualifications

Education: Bachelor's degree in business, healthcare, or related field; Master's and/or MBA preferred

Experience: 8-15+ years in a strategic leadership role within sales, healthcare, or a related field; 7-10+ years leading and managing sales teams at a buyer group and/or market level

Required Skills:

• Proven leadership and sales management experience
• Strong business acumen and strategic planning skills
• Excellent communication, collaboration, and influencing skills
• Ability to manage multiple priorities and make data-driven decisions
• Proven track record of driving results and delivering high-quality, profitable, and sustainable outcomes
• Familiarity with healthcare industry and sales distribution processes

Preferred Skills:

• Experience working with brokers, consultants, and healthcare delivery systems
• Fluency in Spanish or other relevant languages
• Experience with enterprise-level sales management software

ASSUMPTION: Candidates should have a strong background in sales leadership, with a proven track record of driving growth and managing teams in a dynamic and evolving market.

💰 Compensation & Benefits

Salary Range: $150,000 - $250,000 (AI-estimated, based on industry standards for the role, experience level, and location)

Benefits:

• Medical, vision, and dental insurance
• Well-being and behavioral health programs
• 401(k) with company match
• Company-paid life insurance
• Tuition reimbursement
• Paid time off and paid holidays

Working Hours: Full-time, hybrid role with 50%+ travel required

ASSUMPTION: The salary range is an AI-estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on the company's internal structures and the candidate's qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Healthcare, specifically focused on health insurance and employee benefits

Company Size: 10,001+ employees (large enterprise)

Founded: 1982 (as a result of a merger between Cigna and the Connecticut General Life Insurance Company)

Company Description:

• Global health company committed to creating a better future built on the vitality of every individual and every community
• Maintains sales capabilities in more than 30 countries and jurisdictions, with more than 190 million customer relationships around the world
• Offers products and services marketed under Cigna Healthcare, Evernorth Health Services, or its subsidiaries

Company Specialties:

• Health insurance
• Employee benefits
• Healthcare services
• Pharmacy benefits management

Company Website: www.thecignagroup.com

ASSUMPTION: The Cigna Group is a large, global health company with a broad range of products and services, operating in multiple countries and jurisdictions.

📊 Role Analysis

Career Level: Executive (Band 5 Management Career Track Role)

Reporting Structure: Reports directly to the Vice President, Regional Growth Leader

Work Arrangement: Hybrid role with 50%+ travel required

Growth Opportunities:

• Potential advancement to regional or national leadership roles within Cigna
• Expansion of responsibilities based on market performance and company growth
• Development of leadership and management skills through mentoring and coaching opportunities

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the company and develop leadership skills.

🌍 Location & Work Environment

Office Type: Hybrid (combination of on-site and remote work)

Office Location(s): New York, NY & Morristown, NJ

Geographic Context:

• New York, NY: Highly populated urban area with a diverse economy and cultural scene
• Morristown, NJ: Suburban area with a mix of residential and commercial developments, located approximately 45 minutes from New York City

Work Schedule: Full-time, with flexible hours and 50%+ travel required

ASSUMPTION: This role requires a flexible work schedule, with a significant amount of travel and the ability to work effectively in both urban and suburban environments.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth behavioral and situational interviews with key stakeholders
• Final round interviews with senior leadership
• Background check and reference check

Key Assessment Areas:

• Sales and leadership skills
• Strategic planning and execution
• Collaboration and communication skills
• Cultural fit and alignment with Cigna's values

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and leadership approach
• Research Cigna's mission, values, and recent news to demonstrate your understanding of the company and its goals

ATS Keywords: Sales leadership, market growth strategy, client relationship management, team development, collaboration, public relations, account retention, profitability management, innovation, adaptability, presentation skills, coaching, networking, strategic thinking, problem-solving, decision-making

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on sales and leadership skills, strategic planning, and cultural fit.

🛠️ Tools & Technologies

• Salesforce or other CRM software
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Data visualization and analytics tools (e.g., Tableau, Power BI)
• Project management software (e.g., Asana, Trello)
• Video conferencing tools (e.g., Zoom, Microsoft Teams)

ASSUMPTION: This role requires proficiency in sales and project management software, as well as strong data analysis and visualization skills.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Collaborative
• Inclusive
• Accountable
• Innovative

Work Style:

• Results-driven
• Adaptable and flexible
• Strong communicator and collaborator
• Strategic and forward-thinking
• Committed to continuous learning and development

Self-Assessment Questions:

• How have you demonstrated your ability to drive results and deliver high-quality, profitable, and sustainable outcomes in a previous role?
• Can you provide an example of a time when you had to manage multiple priorities and make data-driven decisions to achieve a specific goal?
• How have you effectively managed and developed a diverse and high-performing sales team in a previous role?

ASSUMPTION: Candidates should be able to demonstrate strong alignment with Cigna's values and work style, with a proven track record of driving results and managing high-performing teams.

⚠️ Potential Challenges

• Managing a large and diverse sales team across multiple locations
• Balancing the demands of internal and external stakeholders
• Adapting to changes in the healthcare industry and market dynamics
• Managing a significant amount of travel and maintaining work-life balance

ASSUMPTION: This role presents unique challenges, requiring a strong leader with excellent communication, collaboration, and adaptability skills.

📈 Similar Roles Comparison

• Compared to other sales leadership roles, this position requires a deeper understanding of the healthcare industry and a broader range of responsibilities
• As a middle market-focused role, this position may involve more frequent interaction with customers and clients compared to enterprise-level roles
• Career progression in this role may differ from other sales leadership positions, with potential opportunities to advance within the company or transition to other business units

ASSUMPTION: This role offers a unique blend of sales leadership, industry-specific knowledge, and strategic planning, with potential for growth and advancement within the company.

📝 Sample Projects

• Developing and executing a market growth strategy that drives top-line revenue growth and market share expansion
• Implementing a new sales management process that improves accountability, results, and customer satisfaction
• Building and maintaining strong relationships with key customers, healthcare professionals, and civic organizations to drive market growth and retention

ASSUMPTION: These sample projects demonstrate the strategic and operational aspects of the role, requiring a strong leader with excellent communication, collaboration, and problem-solving skills.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role fit into the company's long-term growth strategy?
• What are the most significant challenges facing the sales team in this market, and how can this role address them?
• How does the company support the professional development and growth of its sales team members?
• What is the company's approach to work-life balance for employees in this role?

ASSUMPTION: Asking these questions demonstrates your interest in the role, the company, and its growth prospects, while also providing valuable insights into the work environment and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and leadership approach
• Research Cigna's mission, values, and recent news to demonstrate your understanding of the company and its goals
• Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.