πΉ Job Title: German Content Moderator - Early Shift - Barcelona
πΉ Company: Teleperformance Spain
πΉ Location: Barcelona, Catalonia, Spain
πΉ Job Type: Contractor, Temporary
πΉ Category: Customer Service & Support
πΉ Date Posted: April 15, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: Hybrid (3 days/week in-office)
Key aspects of this role include:
ASSUMPTION: This role requires a high level of attention to detail, cultural awareness, and strong language skills. It may also involve exposure to sensitive content.
β Review and filter content on a popular social media platform
β Enforce community guidelines to ensure a safe user experience
β Collaborate with a diverse team in an international environment
β Maintain a high level of productivity and accuracy while working independently
ASSUMPTION: This role may require working with sensitive content and making decisions that impact users' experiences. It also involves maintaining a consistent work pace and quality.
Education: Mandatory studies finished (ESO or High School) with a Document to prove it. Higher studies titles are an added value.
Experience: No specific experience required, but experience in content moderation, customer service, or other contact center environments will be valued.
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, it's assumed that candidates should have strong communication skills, both written and verbal, in both German and English.
Salary Range: β¬24,820.57 (Base salary β¬16,363.49 + Language bonus β¬1,550.20 + Complement β¬6,956.88)
Benefits:
Working Hours: 38.5 hours/week, temporary contract (2 months + 2 months), Monday to Sunday with fixed working hours and 2 days off per week. Early Shift: 8:00 to 16:00h
ASSUMPTION: The salary range provided is an estimate based on the information given and industry standards for similar roles in Barcelona. The benefits listed are subject to change and may vary based on individual circumstances.
Industry: Teleperformance is a global digital business services company specializing in outsourcing and offshoring consulting. They provide advanced, digitally-powered business services to help brands streamline their business in meaningful and sustainable ways.
Company Size: Teleperformance is a large company with over 10,000 employees globally. This size can offer opportunities for career growth and diverse work environments.
Founded: Teleperformance was founded in 1978 and has since grown into a global leader in its industry.
Company Description:
Company Specialties:
Company Website: http://www.tp.com
ASSUMPTION: Teleperformance's large size and global presence may offer opportunities for international travel or relocation. The company's focus on digital business services indicates a fast-paced and innovative work environment.
Career Level: This role is an entry-level position, ideal for candidates seeking to start their career in content moderation or customer service.
Reporting Structure: The role reports directly to the Team Manager or Supervisor.
Work Arrangement: The role is hybrid, with 3 days per week in the office and 2 days working from home (within 100km from the office).
Growth Opportunities:
ASSUMPTION: This role may provide opportunities for career growth, such as moving into team leadership or specialized roles within the company.
Office Type: Modern office space, well-connected by public transport, and close to Glories shopping mall (Westfield).
Office Location(s): Barcelona, Catalonia, Spain
Geographic Context:
Work Schedule: The role follows a fixed working hours schedule, with 2 days off per week. The early shift is from 8:00 to 16:00h.
ASSUMPTION: Working in Barcelona may offer candidates the opportunity to experience a dynamic and multicultural city with a rich history and vibrant cultural scene.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: German, English, content moderation, customer service, social media, cultural awareness, PC skills, Office 365, CRM Database, goal-oriented, self-assertive
ASSUMPTION: The application process may involve assessments or tests to evaluate language skills and cultural awareness. It's essential to be prepared for these and demonstrate strong communication skills throughout the process.
ASSUMPTION: Familiarity with the mentioned tools and a willingness to learn and adapt to new technologies are essential for this role.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Teleperformance values employees who are adaptable, collaborative, and committed to delivering excellent customer experiences. Candidates should be prepared to demonstrate these qualities during the interview process.
ASSUMPTION: While this role offers many opportunities for growth and development, it also presents challenges that candidates should be prepared to face.
ASSUMPTION: This role may be suitable for candidates interested in content moderation, customer service, or those looking to gain experience in a global company focused on digital business services.
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and growth opportunities associated with this role.
ASSUMPTION: Asking these questions can help candidates better understand the role, the work environment, and the company culture, enabling them to make an informed decision about their application.
To apply for this position:
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.