📌 Core Information
🔹 Job Title: German-speaking Social Media Moderator in Lisbon
🔹 Company: Blu Selection
🔹 Location: Lisbon, Portugal
🔹 Job Type: Full-time
🔹 Category: Customer Service & Support
🔹 Date Posted: April 9, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Moderating content on social media platforms in German and English
- Ensuring compliance with platform policies and guidelines
- Working in a multicultural environment with a young and international team
- Living and working in the vibrant city of Lisbon, Portugal
ASSUMPTION: This role requires a high level of emotional maturity and resilience due to exposure to sensitive content. It also involves working on a 24/7 shift rotation.
📋 Key Responsibilities
✅ Become an expert in the policy and guideline standards for social media platforms
✅ Review uploaded content and check if they follow the policies
✅ Provide services on a 24/7 shift rotation to maintain continuous coverage
ASSUMPTION: This role may involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news.
🎯 Required Qualifications
Education: No specific education level required, but a high school diploma or equivalent is preferred
Experience: No specific experience required, but candidates with some customer service or content moderation experience will be preferred
Required Skills:
- Native-level proficiency in German
- Minimum B2 level of English
- Resilience to sensitive content
- Emotional maturity and professional detachment
- Motivation and commitment to perform assigned tasks effectively
- Excitement about intercultural communication and embracing the expatriate lifestyle
Preferred Skills:
- Previous experience in social media moderation or customer service
- Knowledge of social media trends and practices
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, having a valid Portuguese work permit is likely required for this role.
💰 Compensation & Benefits
Salary Range: 950€ GROSS per month with apartment, 1350€ GROSS per month without apartment. This is an industry-standard salary range for entry-level social media moderator roles in Lisbon.
Benefits:
- All-inclusive starter pack (apartment, airport pickup, help with NIF and SSN, flight refund)
- Many famous brands to work for
- Young and international team
- 15 days training period
- Free time activities (e.g., surfing classes, language exchanges, Football club of the company, PT classes, parties)
- Growing opportunities
- Private health insurance by the company
Working Hours: Rotative schedule: 8h shifts on 5 days a week, including night and weekend shifts
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level social media moderator roles in Lisbon. The actual salary may vary depending on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Blu Selection is a recruitment agency specializing in connecting companies with multilingual professionals across Europe. They focus on key locations like Barcelona, Lisbon, Porto, Athens, Valencia, Berlin, and Paris.
Company Size: Blu Selection has 11-50 employees, which means applicants can expect a relatively small and agile work environment. This size also suggests that there may be opportunities for growth and advancement within the company.
Founded: Blu Selection was founded in 2014, making it a relatively young and dynamic company.
Company Description:
- Blu Selection specializes in recruitment for multilingual jobs in Europe
- The company offers both permanent and freelance staffing solutions
- They focus on customer service, sales, marketing, and finance roles
- Blu Selection provides personalized recruitment processes and supports diversity
Company Specialties:
- Recruiting and headhunting
- Customer service and sales
- Technology and human resources
- Innovation and management
- International jobs and talent acquisition
Company Website: http://www.bluselection.com
ASSUMPTION: Blu Selection's focus on multilingual talent and international careers suggests that they value diversity and inclusion in their workforce.
📊 Role Analysis
Career Level: This is an entry-level position, suitable for candidates with little to no professional experience.
Reporting Structure: The reporting structure for this role is not explicitly stated, but it is likely that the Social Media Moderator will report directly to the team leader or manager.
Work Arrangement: This role is on-site, with a rotative schedule that includes night and weekend shifts. Applicants should be prepared to work flexible hours and be available for on-call duties.
Growth Opportunities:
- Growing opportunities within the company are mentioned as a benefit, suggesting that there may be room for career advancement
- Applicants can gain valuable experience working with international brands and in a multicultural environment
- This role may also provide opportunities to develop language skills and cultural competency
ASSUMPTION: While the role is entry-level, the international nature of the company and its clients may provide unique opportunities for growth and development.
🌍 Location & Work Environment
Office Type: The office is located in Lisbon, Portugal, with a young and international team.
Office Location(s): The specific office address is not provided, but the company's headquarters are located in Barcelona, Catalonia, Spain.
Geographic Context:
- Lisbon is the capital and largest city of Portugal, with a population of around 500,000 people
- The city is known for its vibrant culture, historic sites, and beautiful architecture
- Lisbon offers a high quality of life, with affordable housing, delicious food, and a mild climate
Work Schedule: The work schedule is a rotative schedule, with 8-hour shifts on 5 days a week, including night and weekend shifts. Applicants should be prepared to work flexible hours and be available for on-call duties.
ASSUMPTION: Living in Lisbon may involve some challenges, such as learning a new language and adapting to a new culture. However, the city's vibrant atmosphere and affordable cost of living make it an attractive option for expats.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or video interview with the hiring manager
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Language proficiency in German and English
- Emotional maturity and resilience
- Motivation and commitment to the role
- Cultural fit with the company and team
Application Tips:
- Highlight relevant experience and skills in your resume, such as customer service or content moderation experience
- Tailor your cover letter to the specific role and company, emphasizing your language skills and cultural adaptability
- Prepare for interview questions related to your language skills, emotional maturity, and motivation for the role
ATS Keywords: German, English, social media, moderation, customer service, emotional maturity, resilience, intercultural communication, expatriate lifestyle, Lisbon, Portugal
ASSUMPTION: The application process for this role may involve additional steps or requirements, such as language proficiency tests or background checks, as specified by the company.
🛠️ Tools & Technologies
- Social media platforms (e.g., Facebook, Instagram, Twitter)
- Content moderation tools (e.g., Hootsuite, Sprout Social)
- Customer service software (e.g., Zendesk, Freshdesk)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the client and the project.
👔 Cultural Fit Considerations
Company Values:
- Multilingual talent
- International careers
- Quality recruitment tailored for you
Work Style:
- Dynamic and agile work environment
- Collaborative and multicultural team
- Focus on customer service and quality
Self-Assessment Questions:
- Do you have strong language skills in German and English?
- Are you emotionally mature and resilient, with the ability to handle sensitive content?
- Are you motivated and committed to performing assigned tasks effectively?
- Are you excited about intercultural communication and embracing the expatriate lifestyle?
ASSUMPTION: Applicants should assess their cultural fit with the company by considering their language skills, emotional maturity, motivation, and adaptability to a multicultural work environment.
⚠️ Potential Challenges
- Exposure to sensitive content, including vulgar content, violence, pornography, and fake news
- Working on a 24/7 shift rotation, including night and weekend shifts
- Adapting to a new culture and language in Lisbon, Portugal
- Meeting the high standards of the company and its clients for customer service and quality
ASSUMPTION: Applicants should be aware of the potential challenges associated with this role and consider whether they are prepared to handle them effectively.
📈 Similar Roles Comparison
- This role is similar to other social media moderator positions, but it offers the unique opportunity to work in a multicultural environment and live in Lisbon, Portugal
- The salary range for this role is competitive with industry standards for entry-level social media moderator roles in Lisbon
- This role may provide opportunities for career advancement within the company, as Blu Selection focuses on growing opportunities for its employees
ASSUMPTION: Applicants should compare this role to similar positions in the industry to ensure that it is the right fit for their career goals and expectations.
📝 Sample Projects
- Moderating content on social media platforms for a major international brand
- Collaborating with a multicultural team to develop and implement social media guidelines
- Assessing and improving the quality of customer service provided by the company's clients
ASSUMPTION: The specific projects that the Social Media Moderator will work on will vary depending on the client and the project. However, these examples provide a sense of the types of tasks that may be involved in the role.
❓ Key Questions to Ask During Interview
- What are the specific challenges of working as a Social Media Moderator in this role?
- How does the company support its employees in adapting to a new culture and language in Lisbon?
- What opportunities are there for career advancement within the company?
- How does the company ensure the quality and consistency of its customer service and moderation services?
- What is the work-life balance like for employees in this role?
ASSUMPTION: Applicants should ask thoughtful and insightful questions during the interview to demonstrate their interest in the role and their commitment to the company's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your language skills, emotional maturity, and motivation for the role
- Prepare for interview questions related to your language skills, emotional maturity, and motivation for the role
- If selected, complete any required language proficiency tests or background checks
- Follow up with the hiring manager within one week of submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
