π Core Information
πΉ Job Title: German-speaking Social Media Moderator in Lisbon
πΉ Company: Blu Selection
πΉ Location: Lisbon, Portugal
πΉ Job Type: Full-time
πΉ Category: Customer Service & Support
πΉ Date Posted: July 1, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Moderating social media content in German and English
- Ensuring compliance with platform policies and guidelines
- Working in a multicultural environment
- Providing 24/7 coverage through shift rotations
ASSUMPTION: This role requires a high level of emotional maturity and resilience due to exposure to sensitive content.
π Key Responsibilities
β
Become an expert in the policy and guideline standards for social media platforms
β
Review uploaded content and check if they follow the policies
β
Provide services on a 24/7 shift rotation to maintain continuous coverage
β
ASSUMPTION: This role may involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news.
π― Required Qualifications
Education: No formal education requirements mentioned
Experience: No specific experience required, but candidates should have a minimum of 0-2 years of relevant experience
Required Skills:
- Native-level proficiency in German
- Minimum B2 level of English
- Keeping up-to-date with social media trends and practices
- Resilience to sensitive content, demonstrating emotional maturity and professional detachment
- Motivation and commitment to perform assigned tasks effectively
- Excitement about intercultural communication and embracing the expatriate lifestyle
Preferred Skills:
- Previous experience in social media moderation or customer service
- Familiarity with social media platforms' content policies and guidelines
ASSUMPTION: While not explicitly stated, candidates should have strong communication skills and be comfortable working in a fast-paced, dynamic environment.
π° Compensation & Benefits
Salary Range: 950 EUR GROSS per month with apartment, 1350 EUR GROSS per month without apartment (industry standard for entry-level roles in Lisbon)
Benefits:
- All-inclusive starter pack for experience in Lisbon (apartment, airport pickup, help with NIF and SSN, flight refund)
- Many famous brands to work for
- Young and international team
- 15 days training period
- Free time activities (e.g., surfing classes, language exchanges, football club, PT classes, parties)
- Growing opportunities
- Private health insurance by the company
- Rotative schedule: 8h shifts on 5 days a week, including night and weekend shifts
Working Hours: 40 hours per week, including night and weekend shifts
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level roles in Lisbon. The benefits listed are specific to this company and may not be industry-standard.
π Applicant Insights
π Company Context
Industry: Staffing and Recruiting
Company Size: 11-50 employees (small to medium-sized company, offering a close-knit work environment)
Founded: 2014 (relatively young company with a dynamic work culture)
Company Description:
- Specializes in connecting companies with top-tier multilingual professionals across Europe
- Focuses on key locations like Barcelona, Lisbon, Porto, Athens, Valencia, Berlin, and Paris
- Offers both permanent and freelance staffing solutions
- Expertise covers customer service, sales, marketing, and finance roles
Company Specialties:
- Recruiting and headhunting
- Customer service and sales
- Technology and human resources
- Innovation and management
- International jobs and talent acquisition
Company Website: http://www.bluselection.com
ASSUMPTION: Blu Selection is a recruitment agency that focuses on multilingual talent and international careers, providing opportunities for expats and companies seeking multilingual professionals.
π Role Analysis
Career Level: Entry-level (0-2 years of experience)
Reporting Structure: This role reports directly to the hiring manager or team lead within the company
Work Arrangement: On-site, with a rotative schedule including night and weekend shifts
Growth Opportunities:
- Potential career progression within the company or industry
- Opportunities to work with various international brands
- Possibility to improve language skills and cultural understanding
ASSUMPTION: As an entry-level role, this position offers opportunities for career growth and development within the company or industry.
π Location & Work Environment
Office Type: Modern, multicultural office in Lisbon, Portugal
Office Location(s): Lisbon, Portugal
Geographic Context:
- Lisbon is an affordable European capital with a vibrant cityscape and cultural heritage
- Living in Lisbon offers delicious Portuguese cuisine, a lively urban lifestyle, and a large English-speaking community
- The city enjoys year-round warm weather and beach life by the Atlantic
Work Schedule: Rotative schedule with 8-hour shifts on 5 days a week, including night and weekend shifts
ASSUMPTION: Lisbon offers an attractive work-life balance, with a low cost of living, vibrant culture, and a large expat community.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or video interview with the hiring manager
- Background check and onboarding
Key Assessment Areas:
- Language proficiency in German and English
- Emotional maturity and resilience
- Motivation and commitment
- Cultural awareness and adaptability
Application Tips:
- Highlight relevant experience and skills in your resume
- Tailor your cover letter to demonstrate your enthusiasm for the role and company
- Prepare for interview questions related to your language skills, emotional maturity, and cultural awareness
ATS Keywords: German, English, social media, moderation, policy, guideline, compliance, 24/7, shift rotation, emotional maturity, professional detachment, intercultural communication, expatriate lifestyle
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on language proficiency, emotional maturity, and cultural awareness.
π οΈ Tools & Technologies
- Social media platforms (e.g., Facebook, Instagram, Twitter)
- Content moderation tools (e.g., Hootsuite, Sprout Social)
- Communication tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies required for this role are industry-standard and may vary depending on the specific social media platforms and content moderation tools used by the company.
π Cultural Fit Considerations
Company Values:
- Quality recruitment tailored for each candidate
- Multilingual talent and international careers
- Expertise in various industries and job functions
Work Style:
- Dynamic and multicultural work environment
- Focus on personal and professional growth
- Emphasis on clear communication and efficient recruitment solutions
Self-Assessment Questions:
- Do you have strong emotional maturity and resilience?
- Are you comfortable working in a multicultural environment?
- Are you motivated and committed to performing assigned tasks effectively?
ASSUMPTION: Blu Selection values diversity and offers a personalized recruitment process, focusing on matching the right talent with the right opportunity.
β οΈ Potential Challenges
- Exposure to sensitive content, including vulgar content, violence, pornography, and fake news
- Working night and weekend shifts
- Adapting to a new culture and work environment
- Competing with other candidates for the role
ASSUMPTION: While this role offers many benefits, it also presents potential challenges related to content exposure, work schedule, and cultural adaptation.
π Similar Roles Comparison
- This role is similar to other social media moderator positions, but may offer more exposure to sensitive content and require a higher level of emotional maturity and resilience
- Compared to other customer service roles, this position may have more irregular hours and require a higher level of language proficiency
- Career progression may be similar to other customer service and support roles, with opportunities for growth within the company or industry
ASSUMPTION: This role is similar to other social media moderator positions, but may have unique aspects related to content exposure, work schedule, and cultural adaptation.
π Sample Projects
- Moderating a high-traffic social media account for a major brand
- Developing and implementing a content moderation strategy for a new social media platform
- Collaborating with a cross-functional team to improve the content moderation process
ASSUMPTION: Sample projects for this role may involve moderating high-traffic social media accounts, developing content moderation strategies, and collaborating with cross-functional teams.
β Key Questions to Ask During Interview
- What specific challenges have employees faced when moderating sensitive content?
- How does the company support employees in maintaining emotional maturity and resilience?
- What opportunities are there for professional development and growth within the company?
- How does the company ensure a positive work-life balance for employees working night and weekend shifts?
- What is the company culture like, and how does it support a diverse and multicultural workforce?
ASSUMPTION: Key questions to ask during the interview should focus on content exposure, emotional support, professional development, work-life balance, and company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your language skills, emotional maturity, and cultural awareness
- Write a cover letter expressing your enthusiasm for the role and company
- Prepare for interview questions related to your language skills, emotional maturity, and cultural awareness
- Follow up with the hiring manager one week after submitting your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.