📌 Core Information
🔹 Job Title: Global Account Director
🔹 Company: Vertiv
🔹 Location: Seattle, WA, USA
🔹 Job Type: On-site
🔹 Category: Sales & Business Development
🔹 Date Posted: April 25, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (50% travel required)
🚀 Job Overview
Key aspects of this role include:
- Leading sales and account management for the largest global accounts
- Driving profitable growth and collaboration with global divisions
- Representing Vertiv in sales activities and acting as the interface between the customer and the organization
- Managing and maintaining opportunities via CRM and ongoing collaboration with the account ecosystem
- Enforcing cross-functional management of operational teams to ensure service and delivery execution
ASSUMPTION: This role requires a high level of strategic thinking, excellent communication skills, and the ability to work effectively with global teams and high-profile clients.
📋 Key Responsibilities
✅ Develop, profitable growth, collaboration and life cycle management of the assigned customer within the Hyperscale Data Center clientele
✅ Represent Vertiv in all sales/strategic activities and act as the interface between the customer and the Vertiv organization
✅ Develop sales and business opportunities; for short and long-term goals defined as part of the corporate strategy and to achieve assigned financial targets
✅ Ensure existing customer portfolio is developed and maintained at all levels to ensure positive customer satisfaction
✅ Contribute to the implementation of global portfolios, research, and development, maintaining and building relationships with customers
✅ Effectively manage and maintain opportunities via CRM and ongoing collaboration with the account ecosystem within Vertiv
✅ Lead strategic analysis and planning activities to determine the appropriate offerings and sales techniques that demonstrate value for the customer and justification for the product and service offering presented
✅ Drive executive level communications while effectively persuading the audience with data and statistics that make our points clear, concise, and obvious
✅ Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of operational teams
ASSUMPTION: This role involves a high degree of autonomy and requires strong leadership, organizational, and interpersonal skills to manage complex accounts and teams.
🎯 Required Qualifications
Education: BA or BS in Business, Marketing, Communications, or similar field is required, MBA is preferred
Experience: 10+ years’ experience in a Sales Leadership role working with high profile accounts
Required Skills:
- Excellent organizational, analytical, and interpersonal skills
- Strong negotiation skills, with the ability to follow through on client contracts
- Conversant knowledge of contractual terms and conditions and be able to lead discussions with both legal and commercial counterparts
- Knowledge of Program and Project management
- Comprehensive knowledge of the power system and thermal value chain and relevant data center infrastructure
- Must be a self-starter and follow projects to completion with minimal supervision
- Goal oriented, organized team player
- Must be able to work under different levels of pressure with strong interpersonal and leadership skills
- In depth knowledge of the client and their position in the industry
- An effective motivator with an enthusiastic desire to succeed and lead others toward a common goal
Preferred Skills:
- Experience working with global accounts in the data center industry
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite is expected for this role.
💰 Compensation & Benefits
Salary Range: $135,550k to $180,734k per year (anticipated range for the State of Washington locality)
Benefits:
- Medical
- Dental
- Vision
- Disability
- PTO
- Holiday Pay (9 days)
- 401k
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Seattle area. The actual salary may vary based on individual performance and other factors.
📌 Applicant Insights
🔍 Company Context
Industry: Vertiv operates in the Appliances, Electrical, and Electronics Manufacturing industry, focusing on power, cooling, and IT infrastructure solutions for data centers, communication networks, and commercial and industrial environments.
Company Size: Vertiv is a large organization with over 10,000 employees globally, providing ample opportunities for career growth and development.
Founded: Vertiv was founded in 2016, following the spin-off from Emerson Electric Co.
Company Description:
- Vertiv brings together hardware, software, analytics, and ongoing services to enable customers’ vital applications to run continuously, perform optimally, and grow with their business needs.
- The company serves customers across various industries, including data centers, communication networks, and commercial and industrial facilities.
- Vertiv is headquartered in Westerville, Ohio, USA, and operates in more than 130 countries.
Company Specialties:
- Thermal Management
- IT Management
- Power Management
- Unified Infrastructure
- Software
- Services and Consulting
- Data Centers
- Communication Networks
- Commercial and Industrial Environments
Company Website: Vertiv.com
ASSUMPTION: Vertiv's extensive global presence and diverse portfolio of products and services make it an attractive employer for professionals seeking international exposure and career growth opportunities.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring strategic decision-making and leadership skills.
Reporting Structure: The Global Account Director reports directly to the Vice President of Global Accounts and works closely with various teams, including regional sales and service organizations, business units, and headquarters.
Work Arrangement: The role requires extensive domestic and some international travel (up to 50% of the time).
Growth Opportunities:
- Proven success in this role may lead to advancement into executive leadership positions within Vertiv.
- The global nature of the role provides opportunities to gain experience working with diverse teams and clients.
- Vertiv's commitment to continuous improvement and innovation creates opportunities for professional development and skill-building.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to expand their leadership and strategic skills while working with global teams and high-profile clients.
🌍 Location & Work Environment
Office Type: Vertiv's Seattle office is a professional, collaborative environment with a strong focus on teamwork and customer satisfaction.
Office Location(s): 505 N. Cleveland Ave., Westerville, OH 43082, US (Headquarters); 29/F Orient Square Bldg, F. Ortigas Jr. Road, Pasig City 1600, PH (Asia Pacific Headquarters); Fraser Road, London, England, GB (EMEA Headquarters); 1300 Concord Terrace, Suite 400, Sunrise, FL 33323, US (Americas Headquarters)
Geographic Context:
- Seattle, WA, USA: Known for its vibrant tech industry, diverse culture, and natural beauty, Seattle offers a high quality of life with numerous outdoor activities and a thriving arts and entertainment scene.
- Vertiv's global presence provides opportunities for international travel and collaboration with teams based in various countries.
Work Schedule: The role follows a standard full-time work schedule, with flexibility to accommodate travel and client needs.
ASSUMPTION: The global nature of the role and Vertiv's commitment to a diverse and inclusive work environment create a dynamic and engaging work experience for employees.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring manager and other stakeholders
- Final interview with the Vice President of Global Accounts
- Background check and offer extension
Key Assessment Areas:
- Sales and negotiation skills
- Strategic thinking and planning
- Leadership and team management
- Industry knowledge and client management
- Communication and presentation skills
Application Tips:
- Tailor your resume to highlight relevant sales and leadership experience, as well as any experience working with global accounts or in the data center industry.
- Prepare a cover letter that demonstrates your understanding of Vertiv's business and the specific needs of the role.
- Be ready to discuss your approach to strategic planning, client management, and team leadership during the interview.
- Research Vertiv's company culture and values to ensure a strong fit with your personal work style and career goals.
ATS Keywords: Global Account Director, Sales Leadership, Account Management, Negotiation, Strategic Planning, Data Center, Hyperscale, CRM, Customer Satisfaction, Team Management, Global Teams, High-Profile Clients
ASSUMPTION: The interview process for this role will focus on assessing the candidate's sales and leadership skills, as well as their ability to work effectively with global teams and high-profile clients.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Microsoft Project, Asana, Trello)
- Data visualization tools (e.g., Tableau, Power BI)
- Industry-specific software and platforms (e.g., data center infrastructure management (DCIM) tools)
ASSUMPTION: Proficiency in CRM software, Microsoft Office Suite, and project management tools is essential for this role. Familiarity with industry-specific software and platforms is a plus.
👔 Cultural Fit Considerations
Company Values:
- Safety
- Integrity
- Respect
- Teamwork
- Diversity & Inclusion
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on execution
- Adaptable and comfortable working in a dynamic, global environment
- Strong communication and interpersonal skills
Self-Assessment Questions:
- How do you align with Vertiv's core principles, particularly in the context of working with global teams and high-profile clients?
- How comfortable are you working in a fast-paced, dynamic environment with frequent travel requirements?
- How do you approach building and maintaining strong, long-term relationships with clients, and how do you ensure their satisfaction and loyalty?
ASSUMPTION: Vertiv values candidates who demonstrate a strong cultural fit with the company's core principles and work style, as well as a commitment to diversity, inclusion, and collaboration.
⚠️ Potential Challenges
- The role requires extensive travel, which may impact work-life balance
- Managing global accounts involves navigating complex organizational structures and time zones, which can present communication and coordination challenges
- The role may require working with demanding clients and managing high-pressure situations
- Vertiv's global presence and diverse portfolio of products and services may present challenges in terms of staying up-to-date with industry trends and best practices
ASSUMPTION: The right candidate will be able to effectively manage these challenges and thrive in a dynamic, global environment.
📈 Similar Roles Comparison
- Compared to other sales leadership roles, this position focuses more on global account management and strategic planning, rather than direct sales execution
- The data center industry is characterized by rapid technological change and intense competition, requiring candidates to stay current with industry trends and best practices
- Career progression in this role may lead to opportunities in executive leadership or other senior management positions within Vertiv or the broader industry
ASSUMPTION: This role offers unique challenges and opportunities compared to other sales leadership positions, with a strong focus on global account management and strategic planning.
📝 Sample Projects
- Developing and executing a strategic plan to expand market share with a key global client in the hyperscale data center segment
- Managing a cross-functional team to deliver a complex data center infrastructure project for a major cloud service provider, ensuring customer satisfaction and project completion within budget and timeline
- Negotiating a long-term contract with a global telecommunications company, securing favorable terms and conditions while maintaining strong client relationships
ASSUMPTION: These sample projects illustrate the strategic, leadership, and negotiation skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the company's strategy for growing its global accounts and the role this position plays in that strategy?
- How does the company support its global account directors in managing complex accounts and navigating global teams?
- What are the key priorities for this role in the first 90 days, and how does the company measure success in this position?
- How does the company foster a culture of diversity, inclusion, and collaboration, particularly in a global work environment?
- What opportunities are there for professional development and growth within the company, and how does the company support employees in achieving their career goals?
ASSUMPTION: Asking these questions will help you better understand the role, the company culture, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant sales and leadership experience, as well as any experience working with global accounts or in the data center industry
- Prepare a cover letter that demonstrates your understanding of Vertiv's business and the specific needs of the role
- Research Vertiv's company culture and values to ensure a strong fit with your personal work style and career goals
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
