📌 Core Information
🔹 Job Title: Global Account Director
🔹 Company: Elite Technology
🔹 Location: Washington, District of Columbia, United States
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: April 29, 2025
🔹 Experience Level: 7-10 years
🔹 Remote Status: Remote OK (United States, Costa Rica, Philippines)
🚀 Job Overview
Key aspects of this role include:
- Managing and growing a portfolio of global, multi-million dollar client relationships
- Serving as the primary executive contact for strategic accounts
- Developing and executing comprehensive account strategies
- Leading Quarterly Business Reviews (QBRs) and driving client outcomes
- Identifying and closing new revenue opportunities
- Representing Elite at key industry events and client meetings
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and a deep understanding of legal technology and ERP systems.
📋 Key Responsibilities
✅ Own and grow a portfolio of global, multi-million dollar client relationships, ensuring long-term satisfaction and expansion
✅ Serve as the primary executive contact for strategic accounts, positioning yourself as a trusted advisor to legal and finance leaders
✅ Develop and execute comprehensive account strategies aligned with each client’s goals and industry trends
✅ Lead Quarterly Business Reviews (QBRs), engaging cross-functional teams to deliver measurable client outcomes
✅ Identify and close new revenue opportunities, including upsells, cross-sells, and transitions from on-prem to cloud
✅ Deliver persuasive product demos and executive-level presentations to showcase value and ROI
✅ Collaborate with internal teams—including product, implementation, and customer success—to ensure exceptional delivery
✅ Track pipeline and performance through Salesforce and other CRM tools to drive results and accountability
✅ Stay ahead of legal industry trends and competitive positioning to guide consultative sales conversations
✅ Represent Elite at key industry events and client meetings as a senior commercial leader
ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills and the ability to manage multiple priorities.
🎯 Required Qualifications
Education: Bachelor's degree required; MBA or equivalent business training preferred
Experience: 7-10 years of experience in enterprise SaaS sales and account management, preferably in legal tech or legal services
Required Skills:
- Proven success managing and growing multi-million dollar enterprise accounts in complex B2B environments
- Deep experience selling ERP, financial, or business management software solutions
- Fluency in value-based and strategic selling methodologies (e.g., MEDDIC, Challenger, SPIN, etc.)
- Demonstrated success in driving client ARR growth through strategic account development and expansion initiatives
- Ability to build and maintain long-term relationships with senior stakeholders, including CFOs, CIOs, GCs, and Managing Partners
- Strong presentation, negotiation, and commercial storytelling skills with the ability to influence C-level buyers
- Proficiency in Salesforce and other sales technology platforms
Preferred Skills:
- Experience in sales leadership or team mentorship roles
ASSUMPTION: Candidates with experience in legal technology or legal services will have a competitive advantage in this role.
💰 Compensation & Benefits
Salary Range: $130,000 - $150,000 + variable component (This range is based on industry standards for a senior sales role in the legal technology sector with 7-10 years of experience.)
Benefits:
- Competitive Compensation Package
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
Working Hours: Full-time (40 hours per week) with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Elite Technology operates in the Software Development industry, focusing on legal technology and business operations solutions for law firms.
Company Size: Elite Technology has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Elite Technology was founded in 1947 and has since grown to become a leading provider of digital financial management and business operations solutions for law firms.
Company Description:
- Elite Technology helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business.
- The company's cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting.
- Elite Technology enables law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Company Specialties:
- Software development for legal technology
- Financial management solutions for law firms
- Business operations software for professional services firms
- Performance management and business intelligence tools
- Workflow and integrated solutions for law firms
- Business development and matter management software
- Risk management and financial management solutions
Company Website: https://www.elite.com
ASSUMPTION: Elite Technology's focus on legal technology and business operations solutions makes it an attractive employer for candidates with relevant experience.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high degree of expertise and experience in enterprise SaaS sales and account management.
Reporting Structure: The Global Account Director reports directly to the Senior Vice President of Sales and will work closely with cross-functional teams, including product, implementation, and customer success.
Work Arrangement: This role offers a flexible remote work model, allowing employees to choose a workspace within their home country that best fits their needs. The company also provides corporate offices in New York City, Los Angeles, Costa Rica, and the Philippines for those who prefer or need a hybrid work environment.
Growth Opportunities:
- Elite Technology's focus on growth and expansion provides opportunities for career advancement within the sales organization.
- The company's diverse global team spans multiple countries, offering opportunities for international collaboration and exposure.
- Elite Technology's commitment to professional development provides opportunities for employees to grow their skills and advance their careers.
ASSUMPTION: Candidates with a strong sales background and a desire to grow within a dynamic, growing organization will find this role appealing.
🌍 Location & Work Environment
Office Type: Elite Technology offers a flexible remote work model with corporate offices in New York City, Los Angeles, Costa Rica, and the Philippines.
Office Location(s): Washington, District of Columbia, United States
Geographic Context:
- The Washington, D.C. area is a major hub for legal services and technology, providing ample opportunities for networking and collaboration.
- The region offers a diverse cultural scene, with numerous museums, theaters, and historical sites.
- The cost of living in the Washington, D.C. area is generally higher than the national average, with median home prices and rental costs reflecting this.
Work Schedule: Full-time (40 hours per week) with flexibility for remote work
ASSUMPTION: Candidates who enjoy working in a dynamic, fast-paced environment and thrive in a remote or hybrid work setting will find this role appealing.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with cross-functional team members
- Final interview with the Senior Vice President of Sales
- Background check and offer extension
Key Assessment Areas:
- Sales and account management experience
- Industry knowledge and understanding of legal technology
- Strategic thinking and problem-solving skills
- Communication and presentation skills
- Cultural fit and alignment with Elite Technology's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant sales experience and industry knowledge.
- Prepare for behavioral interview questions that focus on your sales experience, strategic thinking, and problem-solving skills.
- Research Elite Technology's products and services to demonstrate your understanding of the company and its offerings.
ATS Keywords: Enterprise SaaS Sales, Account Management, Legal Technology, ERP Systems, Value-Based Selling, Client Relationship Management, Presentation Skills, Negotiation Skills, Salesforce Proficiency, Business Management Software, Strategic Selling, Cross-Selling, Upselling, Client Success, Consultative Sales
ASSUMPTION: Candidates who take the time to tailor their application materials and prepare thoroughly for the interview process will have a better chance of success in this competitive role.
🛠️ Tools & Technologies
- Salesforce
- CRM software
- Microsoft Office Suite
- Video conferencing tools (e.g., Zoom, Microsoft Teams)
ASSUMPTION: Proficiency in Salesforce and other sales technology platforms is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric approach
- Collaboration and teamwork
- Innovation and continuous improvement
- Integrity and ethical behavior
- Accountability and results-driven mindset
Work Style:
- Dynamic and fast-paced environment
- Remote or hybrid work arrangement
- Strong focus on sales and revenue growth
- Opportunities for professional development and career advancement
Self-Assessment Questions:
- Do you thrive in a dynamic, fast-paced sales environment?
- Are you comfortable working remotely and managing your time effectively?
- Do you have a proven track record of driving revenue growth and expanding client relationships?
- Are you comfortable working with senior stakeholders and influencing C-level buyers?
ASSUMPTION: Candidates who align with Elite Technology's values and work style will be more likely to succeed in this role and enjoy a better cultural fit within the organization.
⚠️ Potential Challenges
- Managing a portfolio of global, multi-million dollar client relationships can be challenging and time-consuming.
- Working remotely requires strong self-motivation, time management, and communication skills.
- Elite Technology's focus on growth and expansion may result in a fast-paced and sometimes unpredictable work environment.
- The legal technology industry is competitive, and candidates may face stiff competition for this role.
ASSUMPTION: Candidates who are proactive, adaptable, and comfortable working in a dynamic, fast-paced environment will be better equipped to handle the potential challenges of this role.
📈 Similar Roles Comparison
- This role differs from other senior sales roles in its focus on legal technology and the management of global, multi-million dollar client relationships.
- The legal technology industry is unique, with its own set of challenges and opportunities, and candidates with relevant experience will have a competitive advantage.
- Career paths in legal technology sales may differ from those in other industries, with opportunities for specialization and advancement within the field.
ASSUMPTION: Candidates with relevant experience in legal technology sales will find this role appealing and may have a better understanding of the unique challenges and opportunities it presents.
📝 Sample Projects
- Developing and executing a strategic account plan for a global law firm with a multi-million dollar annual revenue target
- Leading a cross-functional team to deliver a successful client outcome for a complex, high-value account
- Identifying and closing new revenue opportunities through upselling, cross-selling, and transitions from on-prem to cloud
ASSUMPTION: These sample projects illustrate the strategic, consultative nature of the Global Account Director role and the importance of strong communication, presentation, and negotiation skills.
❓ Key Questions to Ask During Interview
- Can you describe the typical client profile for this role and the key challenges they face?
- How does Elite Technology support the professional development and career advancement of its sales team members?
- What are the key priorities for this role in the first 90 days, and how will my success be measured?
- How does Elite Technology approach client retention and expansion, and what are the key metrics for success?
- What is the company's long-term vision for growth and expansion, and how does this role contribute to that vision?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and provides valuable information to help you make an informed decision.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant sales experience and industry knowledge.
- Prepare for behavioral interview questions that focus on your sales experience, strategic thinking, and problem-solving skills.
- Research Elite Technology's products and services to demonstrate your understanding of the company and its offerings.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
