📌 Core Information
🔹 Job Title: Global Communications Manager
🔹 Company: JLL Technologies
🔹 Location: Remote - Richmond, VA
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 9, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (Richmond, VA preferred)
🚀 Job Overview
Key aspects of this role include:
- Developing and executing global communications strategies for a top technology account
- Creating exceptional content for various channels to support business initiatives
- Providing strategic communication counsel to executives and managing communications plans
- Collaborating with stakeholders and design teams to create engaging content and maintain global consistency
- Liaising across regions to ensure global consistency of messaging and optimal customer experience
ASSUMPTION: This role requires a high level of communication, collaboration, and project management skills, with a strong focus on global consistency and client satisfaction.
📋 Key Responsibilities
✅ Implement key global communications and campaigns to support organizational objectives
✅ Content Creation and Delivery: Develop speeches, presentations, talking points, and executive bios for senior leaders to ensure consistent messaging across internal and external platforms
✅ Leadership Support: Provide strategic communication counsel to executives, prepare briefing materials, and coordinate communication for organizational changes or events
✅ Partner with stakeholders to create a communications roadmap based on business initiatives and desired outcomes
✅ Implement key communications and craft strategic plans to deliver results
✅ Partner with design and communication team members to develop and maintain templates and tool kits to streamline the content creation process and enforce global consistency aligned to the latest style guidelines.
✅ Create and develop new and interesting ways to reach diverse audiences through various digital channels, email, posters, digital signage, programming, podcasts, videos, and other methods to keep people engaged with consistent and dynamic content while following client technology guidelines.
✅ Demonstrate globalization and liaise across regions to ensure global consistency of messaging, process, optimal customer experience
✅ Assist other communication managers with special projects and ad hoc requests as they arise.
ASSUMPTION: The role may involve working outside of normal business hours to accommodate global time zones and special projects.
🎯 Required Qualifications
Education: Degree in Communications, Journalism, Marketing, Creative Writing, Business Administration, or similar
Experience: 7+ years in communications in Executive client-facing or related field with progressively increasing responsibilities and a portfolio of work demonstrating a variety of deliverables
Required Skills:
- Fluent and flawless written and spoken English
- Microsoft Office proficiency, with focus on Word, Outlook, and PowerPoint. SharePoint experience would be great, too.
- Experience with other social media, internal communication, marketing, or collaboration tools such as Slack and Teams
- Experience creating multi-channel communication campaigns with the tech savvy to seamlessly connect them together
- Excellent written communication skills with experience creating engaging content for large and diverse audiences
- Proficient at partnering with stakeholders at various levels of the organization to build strategic communication plans aligned to business objectives
- Experience supporting global communications programs, ideally in real estate projects and operations
- Highly organized with the ability to prioritize and manage multiple tasks simultaneously
- Strong interpersonal skills, a natural collaborator, proactive, and always congenial with coworkers, clients, leaders, and customers alike
- Ability to remain highly-effective in a remote and global environment while demonstrating cultural sensitivity and a willingness to work outside of normal business hours when necessary
- An innovative spirit, curious, outside-the-box thinker, highly adaptable to change, and a preference for simplification of program and process
Preferred Skills:
- Fluency in other languages
- Adobe Creative Suite or other design/layout tools
ASSUMPTION: While not explicitly stated, proficiency in project management tools and knowledge of the real estate industry may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $92,000.00 - $120,000.00 USD per year
Benefits:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
Working Hours: Full-time, with flexibility to work outside of normal business hours as needed
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: JLL Technologies is a division of Jones Lang LaSalle, delivering market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise, and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces.
Company Size: JLL Technologies has 1,001-5,000 employees, providing a large, established environment with ample opportunities for growth and collaboration.
Founded: Jones Lang LaSalle was founded in 1783, with JLL Technologies being a more recent division.
Company Description:
- JLL Technologies (JLLT) delivers market-leading technology and services to power the future of real estate.
- With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise, and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces.
- JLLT enables clients to foster human-centric experiences and smart space utilization, achieve net-zero emissions, simplify asset and facilities management, and more.
Company Specialties:
- Real Estate Technology
- IT Services and IT Consulting
- Property Management
Company Website: www.jllt.com
ASSUMPTION: JLL Technologies is a dynamic and innovative company, focusing on leveraging technology to revolutionize the real estate industry.
📊 Role Analysis
Career Level: This role is at the mid-career level, requiring significant experience and a strong portfolio of work.
Reporting Structure: The Global Communications Manager will report directly to the Head of Global Communications and work closely with the designated technology client function and its leaders.
Work Arrangement: This role is remote, with a preference for candidates based in Richmond, VA. It may require working outside of normal business hours to accommodate global time zones and special projects.
Growth Opportunities:
- Potential to work on high-impact projects for a top technology account
- Opportunities to collaborate with diverse teams and stakeholders across the globe
- Possibility to advance within the communications department or explore other roles within JLL Technologies
ASSUMPTION: This role offers significant growth potential, with exposure to global clients and the opportunity to work on high-impact projects.
🌍 Location & Work Environment
Office Type: Remote, with a preference for candidates based in Richmond, VA
Office Location(s): Richmond, VA (preferred), with global collaboration required
Geographic Context:
- Richmond, VA is a mid-sized city with a growing tech industry and a cost of living slightly below the national average.
- The city offers a mix of urban and suburban living options, with a variety of cultural attractions and outdoor recreation opportunities.
- Richmond is located on the East Coast of the United States, with easy access to major transportation hubs.
Work Schedule: Full-time, with flexibility to work outside of normal business hours as needed
ASSUMPTION: While the role is remote, the preference for candidates based in Richmond, VA suggests that some on-site collaboration may be required.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the HR department
- On-site or virtual interview with the hiring manager and potential team members
- Final interview with the Head of Global Communications
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to create engaging content
- Strategic thinking and ability to develop communications roadmaps
- Collaboration and stakeholder management skills
- Adaptability and cultural sensitivity
- Technical proficiency and familiarity with relevant tools
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include specific examples of your communication and project management skills, as well as your ability to work in a global environment
- Prepare questions to ask during the interview to demonstrate your interest in the role and the company
ATS Keywords: Global Communications, Strategic Planning, Content Creation, Stakeholder Engagement, Digital Communication, Globalization, Project Management, Collaboration, Cultural Sensitivity, Adaptability, Storytelling, Technical Proficiency
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, and cultural fit for the role and the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Outlook, PowerPoint, SharePoint)
- Social media, internal communication, marketing, or collaboration tools such as Slack and Teams
- Adobe Creative Suite or other design/layout tools (preferred)
- Project management tools (preferred)
ASSUMPTION: The role may require proficiency in additional tools and technologies, depending on the specific needs of the client and the project.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Expertise
- Innovation
- One JLL
- Client Focus
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible, with a willingness to work outside of normal business hours as needed
- Results-driven and proactive
- Culturally sensitive and inclusive
Self-Assessment Questions:
- How do you ensure consistent and engaging communication across diverse global audiences?
- Can you provide an example of a time when you had to adapt your communication strategy to accommodate cultural differences?
- How do you prioritize and manage multiple tasks and projects simultaneously in a remote work environment?
ASSUMPTION: JLL Technologies values candidates who are collaborative, adaptable, and results-driven, with a strong commitment to client focus and cultural sensitivity.
⚠️ Potential Challenges
- Managing multiple stakeholders and communications projects simultaneously
- Working in a global environment with varying time zones and cultural norms
- Adapting to changing client needs and priorities
- Balancing work-life integration in a remote work environment
ASSUMPTION: The role may present challenges related to time management, communication, and adaptability, requiring strong organizational skills and cultural sensitivity.
📈 Similar Roles Comparison
- Compared to other communications roles, this position focuses more on global strategy and client management, with less emphasis on day-to-day tactical execution
- In the real estate industry, this role is unique in its focus on technology clients and the integration of technology into communications strategies
- Career progression may involve moving into more senior communications roles within JLL Technologies or exploring other opportunities within the broader JLL organization
ASSUMPTION: This role offers a unique blend of global strategy, client management, and communications expertise, with opportunities for growth and development within the organization.
📝 Sample Projects
- Developing a global communications roadmap for a top technology client, including speeches, presentations, and executive bios for senior leaders
- Managing a global team to create engaging content for various digital channels, including email, posters, digital signage, programming, podcasts, and videos
- Collaborating with stakeholders to implement a strategic communications plan for a major organizational change or event
ASSUMPTION: The role may involve working on high-impact projects that require strong communication skills, strategic thinking, and global collaboration.
❓ Key Questions to Ask During Interview
- Can you describe the typical workload and priorities for this role?
- How does this role collaborate with other departments and teams within JLL Technologies?
- What are the most important qualities you're looking for in a candidate for this role?
- How does JLL Technologies support the professional development and growth of its employees?
- What are the biggest challenges facing the communications department currently, and how can this role help address them?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and the company, and provides valuable insights into the work environment and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, including specific examples of your communication and project management skills, as well as your ability to work in a global environment
- Prepare questions to ask during the interview to demonstrate your interest in the role and the company
- If selected for an interview, be prepared to present your portfolio or examples of your work, if applicable
- Follow up with the hiring manager or HR department within one week after your interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
