📌 Core Information
🔹 Job Title: Global Head of Strategic Client Expansion & Growth
🔹 Company: Adyen
🔹 Location: New York, United States
🔹 Job Type: Full-time, Hybrid
🔹 Category: Financial Services, Executive Management
🔹 Date Posted: April 19, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (San Francisco or New York) with hybrid work arrangement
🚀 Job Overview
Key aspects of this role include:
- Leading strategic expansion initiatives to increase share-of-wallet with key enterprise clients
- Managing and scaling a global team of 10+ professionals, including regional leaders
- Building and nurturing senior client relationships with C-level executives and senior leaders
- Defining and aligning strategy with Adyen’s broader goals to drive global revenue growth
- Improving operational effectiveness by optimizing processes and workflows
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the payments industry to drive growth and success for both Adyen and its key clients.
📋 Key Responsibilities
✅ Lead strategic expansion initiatives to increase share-of-wallet with key enterprise clients
✅ Manage and scale a global team of 10+ professionals, including regional leaders
✅ Build and nurture senior client relationships with C-level executives and senior leaders
✅ Define and align strategy with Adyen’s broader goals to drive global revenue growth
✅ Spearhead key negotiations, contracts, and business deals to unlock revenue opportunities
✅ Improve operational effectiveness by optimizing processes and workflows
ASSUMPTION: This role involves a high degree of autonomy and requires strong decision-making skills, as well as the ability to work effectively with cross-functional teams and key stakeholders.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Finance, or a related field (MBA preferred)
Experience: 10+ years of experience in strategic commercial roles with a focus on enterprise clients, business development, and growth strategies. 7+ years of leadership experience managing and scaling global teams.
Required Skills:
- Proven expertise in enterprise sales, account management, or strategic partnerships
- Strong background in payments, understanding the economics of payments, and driving value for clients
- Excellent negotiation skills, with a focus on maximizing long-term value for both clients and Adyen
- Effective communication and collaboration skills, comfortable working in a fast-paced, global environment
- Proven ability to think strategically and execute tactically in a rapidly evolving industry
Preferred Skills:
- Experience working with global enterprises and C-level executives
- Fluency in multiple languages
ASSUMPTION: Candidates should have a strong track record of driving growth through existing accounts, managing complex enterprise relationships, and executing strategic expansion initiatives.
💰 Compensation & Benefits
Salary Range: $270,000 - $300,000 USD per year, plus RSUs
Benefits:
Working Hours: Full-time, with some international travel required
ASSUMPTION: The salary range provided is based on industry standards for similar roles and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focusing on online payment processing and financial technology
Company Size: 1,001-5,000 employees, providing a large, established environment with ample opportunities for growth and collaboration
Founded: 2006, with over 15 years of experience in the payments industry
Company Description:
- Adyen is the financial technology platform of choice for leading companies, providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution
- Works with prominent clients such as Meta, Uber, H&M, eBay, and Microsoft
- Offers a unique approach that values diversity and fosters a collaborative and high-performance culture
Company Specialties:
- Online payment service and system
- Online payment processing
- Payment service provider
- Online payment solution and gateway
- Merchant services
- Mobile payments
- Point-of-Sale payments
- Global acquiring
- Risk management
- E-commerce
- Card terminals and card payments
- Compliance
- Checkout
- Financial technology platform
Company Website: https://www.adyen.com
ASSUMPTION: Adyen's extensive experience and global presence provide a strong foundation for candidates seeking to grow their careers in the financial technology industry.
📊 Role Analysis
Career Level: Executive, with the opportunity to lead a global team and drive strategic growth initiatives
Reporting Structure: This role reports directly to the Chief Revenue Officer and oversees a team of regional leaders and strategic growth managers
Work Arrangement: Hybrid, with some international travel required
Growth Opportunities:
- Potential to expand the team and take on additional responsibilities as the role and company grow
- Opportunities to work with and learn from senior leaders and C-level executives within Adyen and its client base
- Chance to develop leadership skills and mentor team members
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a substantial impact on Adyen's strategic growth and client success.
🌍 Location & Work Environment
Office Type: Hybrid, with a focus on in-person collaboration
Office Location(s): San Francisco, California, United States; New York, New York, United States
Geographic Context:
- San Francisco: Known for its vibrant tech industry, diverse culture, and mild Mediterranean climate
- New York: A global hub for finance, media, and entertainment, offering a fast-paced, multicultural environment
Work Schedule: Full-time, with some flexibility for remote work
ASSUMPTION: Both San Francisco and New York offer dynamic work environments with ample opportunities for professional growth and networking.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the HR team
- Behavioral and situational interviews with team members and/or hiring managers
- Final interview with the Chief Revenue Officer
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Communication and negotiation skills
- Industry knowledge and payments expertise
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your strategic growth initiatives, client management successes, and negotiation wins
- Research Adyen's clients, industry, and competition to demonstrate your understanding of the business landscape
ATS Keywords: Strategic Growth, Enterprise Clients, Business Development, Payments Experience, Client Relationship Management, Negotiation, Leadership, Team Management, Global Team, Hybrid Work, International Travel
ASSUMPTION: Adyen's interview process is designed to assess candidates' strategic thinking, leadership skills, and cultural fit, with a focus on finding the best fit for both the candidate and the organization.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, JIRA)
- Data analysis and visualization tools (e.g., Excel, Tableau)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: Adyen uses industry-standard tools and technologies to support its global operations and facilitate collaboration among teams.
👔 Cultural Fit Considerations
Company Values:
- Customer First: We put our customers first in everything we do
- One Team: We're all in this together, and we win as one
- Initiative: We take ownership of our work and drive results
Work Style:
- Collaborative: We work together to achieve our goals
- Data-driven: We make decisions based on data and insights
- Agile: We adapt and pivot as needed to stay ahead of the curve
Self-Assessment Questions:
- How have you demonstrated your ability to put customers first in your previous roles?
- Can you provide an example of a time when you took initiative to drive results and overcome challenges?
- How do you approach working collaboratively with a global team, and how have you adapted your work style to different cultural contexts?
ASSUMPTION: Adyen values candidates who align with its customer-first, collaborative, and data-driven culture, and who demonstrate the initiative and adaptability to thrive in a dynamic, global environment.
⚠️ Potential Challenges
- Managing a global team with varying time zones and cultural backgrounds
- Balancing strategic planning with day-to-day tactical execution
- Navigating complex, multi-stakeholder relationships with enterprise clients
- Adapting to the fast-paced, ever-evolving payments industry
ASSUMPTION: These challenges require strong leadership, communication, and adaptability skills, as well as a deep understanding of the payments industry and Adyen's client base.
📈 Similar Roles Comparison
- This role differs from traditional sales or account management positions in its focus on strategic growth initiatives and enterprise client relationships
- Compared to other executive roles, this position offers a unique blend of strategic leadership, global team management, and client relationship building
- Career progression may involve moving into a Chief Revenue Officer or Chief Client Officer role, or taking on additional responsibilities within Adyen's global organization
ASSUMPTION: This role offers a unique opportunity to drive strategic growth and client success within a dynamic, global financial technology organization.
📝 Sample Projects
- Developing and executing a strategic growth plan for a key enterprise client, resulting in a 30% increase in share-of-wallet within the first year
- Managing a team of regional leaders to expand Adyen's presence in a new geographic market, achieving 25% year-over-year revenue growth
- Negotiating a complex, multi-year contract with a global enterprise, securing a 20% increase in revenue and improved client satisfaction scores
ASSUMPTION: These sample projects demonstrate the strategic, leadership, and negotiation skills required to succeed in this role.
❓ Key Questions to Ask During Interview
- How does this role fit into Adyen's broader strategic growth plans, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics, and how does this role fit within the organization?
- How does Adyen support the professional development and growth of its employees, particularly in leadership roles?
- What are the key challenges facing Adyen's clients in the current market landscape, and how can this role help address them?
- How does Adyen foster a collaborative and inclusive work environment, particularly in a hybrid setting?
ASSUMPTION: These questions help candidates better understand the role, team dynamics, and company culture, enabling them to make informed decisions about their fit and potential for success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your strategic growth initiatives, client management successes, and negotiation wins
- Research Adyen's clients, industry, and competition to demonstrate your understanding of the business landscape
- Follow up with the HR team two weeks after submission to inquire about your application status
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
