I

Global Product Marketing Manager

Ignition
Full-time
On-site
Vancouver, British Columbia, Canada
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Global Product Marketing Manager

πŸ”Ή Company: Ignition

πŸ”Ή Location: Vancouver, British Columbia, Canada & West Coast, USA

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 22, 2025

πŸ”Ή Experience Level: Mid-Senior level (5-10 years)

πŸ”Ή Remote Status: Fully remote (must be based in British Columbia or West Coast, USA)

πŸš€ Job Overview

Key aspects of this role include:

  • Positioning Ignition as a category leader in the professional services industry
  • Driving product awareness and adoption to unlock new customer and revenue growth in core markets
  • Collaborating with cross-functional teams to ensure commercial success for strategic product initiatives
  • Developing and implementing go-to-market strategies for new products, features, and industry verticals
  • Championing the voice of the customer in product development and marketing

ASSUMPTION: This role requires a strong understanding of B2B SaaS marketing and a passion for driving product success through strategic marketing initiatives.

πŸ“‹ Key Responsibilities

βœ… Market and competitor insights: Track and surface key market, customer, and competitor insights to identify problems that need solving and compelling value propositions

βœ… Customer research and analysis: Conduct customer research and analysis to create buyer personas and champion the voice of the customer in product, sales, and marketing

βœ… Product positioning and messaging: Develop compelling value propositions, positioning, and messaging that resonates with target audiences

βœ… Product marketing collateral: Create content that communicates product value, including website pages, fact sheets, blogs, webinars, videos, decks, and more

βœ… Product GTM: Develop and implement go-to-market strategies and campaigns for new product, feature, and integration launches, as well as new verticals/segments, to drive customer acquisition and expansion

βœ… Sales enablement: Equip sales teams with sales cheat sheets or battlecards to best position and sell the Ignition platform

βœ… Product adoption: Drive continual product awareness, education, and adoption among prospects and customers through integrated marketing campaigns

ASSUMPTION: This role requires strong collaboration and communication skills to work effectively with various teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: Approximately five years of product marketing experience in a B2B SaaS or established tech company

Required Skills:

  • Proven experience in product marketing, with a strong track record of driving product success
  • Excellent communication and storytelling skills
  • Strong analytical skills and data-driven mindset
  • Ability to work collaboratively with cross-functional teams
  • Proficiency in using marketing tech, ideally Intercom, Hubspot, and Asana

Preferred Skills:

  • Experience working in the accounting or professional services software industry
  • Fluency in additional languages (beneficial but not required)

ASSUMPTION: Candidates with experience in B2B SaaS marketing and a proven track record of driving product success will be most competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 USD (based on experience and location)

Benefits:

  • Employee stock options
  • 20 days of accrued annual leave/vacation plus 10 wellbeing days
  • Additional paid day off to celebrate your birthday, along with volunteering leave
  • Health, dental, and vision benefits starting immediately
  • Annual education allowance reimbursement
  • Employee recognition program
  • Quarterly wellness allowance
  • Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
  • Flexible working arrangements, supported by WFH reimbursement and technology allowance
  • Personal tax return assistance
  • Paid parental leave
  • 401k program

Working Hours: Full-time (flexible hours, with some evenings required to accommodate global team time zones)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-senior level product marketing role in a B2B SaaS company. Final compensation will be determined based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically focusing on revenue generation platforms for accounting and professional services businesses

Company Size: Medium (51-200 employees) - Large enough to have established processes and a global presence, but small enough for individual contributions to make a significant impact

Founded: 2013 - Ignition has been operating for over a decade, providing ample opportunities for career growth and development

Company Description:

  • Ignition is the leading revenue operations platform for services-based businesses, transforming sales, billing, and payment processes
  • The platform automates proposals, invoicing, payments, and workflows, empowering businesses to sell, bill, and get paid for their services with ease
  • Ignition has a global workforce spanning Australia, Canada, New Zealand, the Philippines, the US, and the UK, with a strong focus on collaboration and open communication

Company Specialties:

  • Enabling 'the modern practice'​
  • Accounting
  • Automation
  • Communication
  • Engagement Letters
  • Payments
  • Client Engagement

Company Website: ignitionapp.com

ASSUMPTION: Ignition's focus on collaboration and open communication creates an inclusive work environment that values employee input and innovation.

πŸ“Š Role Analysis

Career Level: Mid-Senior level - This role offers significant responsibility and the opportunity to make a substantial impact on Ignition's global marketing efforts

Reporting Structure: Reports directly to the Global Head of Product Marketing and Brand Communications, with close collaboration with product, sales, marketing, customer experience, and partnerships teams

Work Arrangement: Fully remote, with a requirement to be based in British Columbia or the West Coast, USA. Some evenings may be required to accommodate global team time zones

Growth Opportunities:

  • Potential to grow into a leadership role as Ignition continues to expand globally
  • Opportunities to work on diverse products and features, driving continuous learning and skill development
  • Chance to make a significant impact on Ignition's market position and customer success

ASSUMPTION: This role offers ample opportunities for career growth and development within a dynamic, global organization.

🌍 Location & Work Environment

Office Type: Fully remote, with the option to work from Ignition's offices in Vancouver, Toronto, Kelowna, or other global locations (as they reopen post-COVID-19)

Office Location(s): 54-66 Wentworth Ave, Level 7, Sydney CBD, New South Wales 2010, AU; 150 King St W, Toronto, Ontario M5H 1J9, CA; 304-2755 Tutt St, Kelowna, British Columbia V1Y, CA; and other global locations

Geographic Context:

  • Vancouver, British Columbia, Canada - A vibrant, multicultural city with a high quality of life, offering easy access to nature and outdoor activities
  • West Coast, USA - A broad region encompassing various cities and states, each with its unique culture and opportunities

Work Schedule: Full-time, with flexible hours and the ability to work from home. Some evenings may be required to accommodate global team time zones

ASSUMPTION: The fully remote work arrangement offers candidates the flexibility to balance work and personal responsibilities, while still collaborating effectively with global teams.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • Behavioral and technical interviews with the hiring manager and other team members
  • Final interview with the Global Head of Product Marketing and Brand Communications
  • Background check and offer extension

Key Assessment Areas:

  • Product marketing expertise and strategic thinking
  • Collaboration and communication skills
  • Analytical skills and data-driven mindset
  • Cultural fit and alignment with Ignition's values

Application Tips:

  • Tailor your resume and cover letter to highlight your product marketing experience and achievements
  • Be prepared to discuss your approach to market research, product positioning, and go-to-market strategies
  • Demonstrate your ability to work collaboratively with cross-functional teams and stakeholders
  • Showcase your understanding of Ignition's products and target markets

ATS Keywords: Product Marketing, B2B SaaS, Market Research, Product Positioning, Go-To-Market Strategy, Cross-Functional Teams, Stakeholder Management, Global Marketing

ASSUMPTION: Ignition's interview process is designed to assess candidates' product marketing expertise, strategic thinking, and cultural fit, with a strong focus on collaboration and communication skills.

πŸ› οΈ Tools & Technologies

  • Marketing tech: Intercom, Hubspot, Asana
  • Productivity tools: Microsoft Office Suite, Google Workspace
  • Project management: Asana
  • Communication: Slack, Microsoft Teams

ASSUMPTION: Proficiency in using marketing tech, productivity tools, and project management platforms is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We are better everyday
  • We work without ego
  • We are smarter together
  • We hero our customer

Work Style:

  • Collaborative and open communication
  • Data-driven decision-making
  • Continuous learning and improvement
  • Flexible and adaptable to changing priorities and global time zones

Self-Assessment Questions:

  • Do you embrace a growth mindset and continuously seek to improve and learn?
  • Are you comfortable working in a global, remote team and accommodating different time zones?
  • Do you thrive in a collaborative environment and enjoy working with diverse stakeholders to drive product success?

ASSUMPTION: Ignition values candidates who align with their company values and work style, with a strong focus on collaboration, open communication, and continuous learning.

⚠️ Potential Challenges

  • Managing global teams and stakeholders across different time zones
  • Balancing the need for strategic, long-term planning with tactical, day-to-day execution
  • Keeping up with the fast-paced evolution of the professional services industry and Ignition's product offerings
  • Adapting to changes in market dynamics and customer needs

ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a strategic mindset.

πŸ“ˆ Similar Roles Comparison

  • Compared to other product marketing roles, this position offers a broader scope of responsibilities and the opportunity to make a significant impact on Ignition's global marketing efforts
  • Unlike many B2B SaaS companies, Ignition operates in a unique industry niche, focusing on revenue generation for accounting and professional services businesses
  • Career progression in this role may differ from more traditional B2B SaaS product marketing paths, offering unique growth opportunities within Ignition's global organization

ASSUMPTION: This role offers a unique blend of strategic marketing responsibilities and the opportunity to make a significant impact on Ignition's global success.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new product feature, driving customer acquisition and adoption within the first six months of launch
  • Conducting customer research and analysis to inform product positioning and messaging, resulting in a 20% increase in customer engagement with targeted marketing campaigns
  • Collaborating with cross-functional teams to create sales enablement materials, empowering the sales team to achieve a 15% increase in closed-won deals

ASSUMPTION: These sample projects demonstrate the strategic, collaborative, and data-driven approach required for success in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant product marketing challenge you've faced in your previous role and how you overcame it?
  • How do you approach collaborating with global teams and stakeholders across different time zones?
  • Can you share an example of a time when you championed the voice of the customer in product development or marketing, and what was the outcome?
  • How do you stay up-to-date with industry trends and market dynamics in the professional services industry?
  • What is your approach to balancing strategic, long-term planning with tactical, day-to-day execution in a fast-paced environment?

ASSUMPTION: Asking these questions will help you better understand the role's requirements, Ignition's work environment, and the team's expectations for success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your product marketing experience and achievements, emphasizing your strategic thinking, collaboration skills, and data-driven approach
  • Prepare for your interviews by researching Ignition's products, target markets, and company values, and be ready to discuss your approach to market research, product positioning, and go-to-market strategies
  • If invited to a final interview, be prepared to present a sample product marketing plan or campaign, demonstrating your ability to develop and execute strategic marketing initiatives
  • Follow up with the hiring manager within one week of your final interview to express your enthusiasm for the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.