Graduate Enrollment & Student Success Specialist

📌 Core Information

🔹 Job Title: Graduate Enrollment & Student Success Specialist

🔹 Company: Hamline University

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Supporting graduate or online degree students throughout their student life cycle
• Playing a critical role in recruitment, enrollment, academic advising, student support, and retention
• Ensuring a seamless and engaging student experience
• Collaborating with faculty, university staff, and students

ASSUMPTION: The role emphasizes interpersonal and analytical skills as these are critical for student success, which involves understanding and addressing student needs.

📋 Key Responsibilities

✅ Serve as the primary contact for prospective graduate or online degree students.

✅ Conduct outreach and represent the university at recruitment events.

✅ Collaborate with Marketing and evaluate applications for admissions.

✅ Provide holistic advising and organize student success initiatives.

✅ Monitor key metrics and contribute to policy development for improved student experience.

ASSUMPTION: Responsibilities include strategic outreach to ensure alignment with enrollment goals, as inferred from required collaboration with marketing and data analytics.

🎯 Required Qualifications

Education: Master’s degree in higher education administration, counseling, business, or a related field

Experience: Minimum of two years in graduate enrollment or student services

Required Skills:

• Interpersonal and communication skills
• Analytical and organizational skills
• Proficiency in CRM and student information systems like Slate and Workday

Preferred Skills:

• Experience in graduate admissions and student advising
• Knowledge of student retention strategies

ASSUMPTION: Strong collaboration and problem-solving skills are implied as necessary given the need to work across departments and respond to student needs.

💰 Compensation & Benefits

Salary Range: $47,500 - $55,000 annually

Benefits:

• Medical, dental, and vision insurance
• Life and disability insurance
• 403(b) matching and tuition waiver

Working Hours: 40 hours per week, with flexibility for occasional evenings and weekends

ASSUMPTION: The salary range is competitive for higher education positions in the region, assuming typical academic administrative roles.

📌 Applicant Insights

🔍 Company Context

Industry: Higher Education

Company Size: 2-10 employees (specific to department, not the university)

Founded: Founded in 1854, first university in Minnesota

Company Description:

• Offers world-class education
• Focuses on civic responsibility and social justice
• Streamlined career and professional development services

Company Specialties:

• Career & Professional Development
• Internship Coordination
• Student Affairs and Employer Outreach

Company Website: https://www.hamline.edu/career-preparation/career-development-center

ASSUMPTION: The department size suggests a focused and personalized approach to career services, representing the broader mission of academic excellence and community connection.

📊 Role Analysis

Career Level: Entry to mid-level professional role

Reporting Structure: Reports to the Director of Graduate Enrollment and Student Success

Work Arrangement: On-site with occasional travel

Growth Opportunities:

• Expand skills in strategic student engagement
• Opportunity to influence academic program development
• Potential for advancement within academic administration

ASSUMPTION: The role provides valuable interdisciplinary experience necessary for advancing into leadership positions within academic institutions.

🌍 Location & Work Environment

Office Type: University campus, with potential access to various academic resources

Office Location(s): St. Paul, Minnesota

Geographic Context:

• Rich cultural and academic environment
• Proximity to vibrant downtown areas
• Access to excellent public amenities and transportation

Work Schedule: Mostly weekdays with flexibility required

ASSUMPTION: Located in an educational hub, the position likely benefits from external academic partnerships and community initiatives.

💼 Interview & Application Insights

Typical Process:

• Initial screening and application review
• Interview rounds with HR and department heads
• Final interviews with administration

Key Assessment Areas:

• Interpersonal communication skills
• Data analysis and reporting ability
• Fit with institutional values and academic environment

Application Tips:

• Highlight experience in student services and technology proficiency
• Emphasize ability to work collaboratively and independently
• Showcase any related project management experience

ATS Keywords: Enrollment Management, Student Success, CRM Proficiency, Academic Advising, Higher Education

ASSUMPTION: The application and interview process prioritize candidates who align with the university's mission and demonstrate strong strategic skills in academic settings.

🛠️ Tools & Technologies

• Slate CRM
• Workday Student Information System
• Data analytics software

ASSUMPTION: The role likely involves significant use of technology platforms for managing student information and engagement processes, aligned with industry standards.

👔 Cultural Fit Considerations

Company Values:

• Civic responsibility and community engagement
• Commitment to social justice and inclusive leadership
• Focus on continuous improvement and academic excellence

Work Style:

• Collaborative and communicative
• Responsive to student and faculty needs
• Analytically driven and detail-oriented

Self-Assessment Questions:

• Do you have a passion for working in higher education environments?
• Can you navigate complex relationships and prioritize diverse student needs?
• How do you integrate technology into your workflow for efficiency?

ASSUMPTION: The ideal candidate will resonate with the university's community-focused mission and excel in both independent and team environments.

⚠️ Potential Challenges

• Balancing recruitment goals with high-quality student engagement
• Managing diverse student needs and expectations
• Complying with data and policy-driven decision-making
• Navigating occasional evening and weekend commitments

ASSUMPTION: Challenges may involve coordinating with multiple stakeholders and adapting to evolving educational needs, requiring strong adaptability and problem-solving skills.

📈 Similar Roles Comparison

• Student Affairs Officer
• Academic Advisor
• Enrollment Specialist in higher education

ASSUMPTION: Similar roles would involve student-centric responsibilities, potentially less focused on recruitment than this position.

📝 Sample Projects

• Development of a strategic recruitment plan
• Implementation of a student engagement initiative
• Creation of a data-driven retention strategy

ASSUMPTION: Sample projects suggest involvement in both strategic and operational aspects of student engagement.

❓ Key Questions to Ask During Interview

• What are the main challenges facing student recruitment and retention at the university?
• How does the department collaborate with other academic and student services?
• What platforms and tools are available for managing student data?
• What professional development opportunities exist for this role?
• How does this position align with the university’s strategic goals?

ASSUMPTION: Questions should focus on the alignment of departmental and personal career goals with the university's mission.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure all required fields and questions are completed in the application
• Upload a resume or CV, cover letter, and transcripts if required
• Provide contact information for three professional references
• Review all entries for accuracy before submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.