📌 Core Information
🔹 Job Title: Graphic Design & Social Media Marketing Associate (UAE National Only)
🔹 Company: Deliveroo
🔹 Location: Dubai, UAE (Main Office)
🔹 Job Type: Full-time, Hybrid (3 days in-office)
🔹 Category: Marketing & Communications
🔹 Date Posted: April 21, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Supporting the Kuwait Marketing team with graphic design and social media functions
- Creating engaging social media content and managing posting calendars
- Actively monitoring and responding to social media comments and interactions
- Collaborating with Deliveroo's social media agency to track project progress
- Working in a hybrid model, with 3 days required in the office (DIFC)
ASSUMPTION: This role is heavily focused on creative content development and community engagement, with a strong emphasis on collaboration and adaptability to feedback.
📋 Key Responsibilities
✅ Create weekly social media story posts in support of weekly campaigns
✅ Write compelling captions and copy for social media posts to effectively communicate brand messages and engage audiences
✅ Oversee posting calendars to ensure timely and consistent content delivery
✅ Coordinate with Deliveroo’s social media agency to follow up on deliveries and track project progress
✅ Actively monitor and respond to comments and interactions across social media channels, escalating matters to the Customer Care team where needed, to foster community engagement and maintain a positive brand presence
ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines effectively.
🎯 Required Qualifications
Education: Bachelor’s Degree
Experience: 0-2 years of relevant experience
Required Skills:
- Basic graphic design skills and proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc.)
- Familiarity with Figma is a plus
- Basic knowledge of typography and layout principles
- Creative problem-solving skills and adaptability to feedback
- Highly driven and motivated individual with great organization skills
- Fluent written and spoken English and Arabic
- Experience using Google Suite or Microsoft Office
Preferred Skills:
- High affinity for the food sector, an understanding of customer segmentation, and insight into current food trends
ASSUMPTION: While a degree is required, relevant skills and a strong portfolio may be considered more important for this role.
💰 Compensation & Benefits
Salary Range: AED 40,000 - 60,000 per annum (Estimated, based on market research for entry-level marketing roles in Dubai)
Benefits:
- 25 working days annual leave
- Comprehensive Medical Insurance
- Free Deliveroo Plus - Free delivery and access to special offers
- Enhanced Maternity & Paternity benefits
- End-of-year parties and regular social events
Working Hours: Full-time (40 hours/week), with flexible hours and the option to work remotely 2 days a week
ASSUMPTION: The salary range is estimated based on market research for entry-level marketing roles in Dubai. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Deliveroo operates in the food delivery and online marketplace industry, with a strong focus on technology and consumer experience.
Company Size: Deliveroo is a mid-sized company with 1,001-5,000 employees globally, providing a collaborative and dynamic work environment.
Founded: Deliveroo was founded in 2013 in London, UK, and has since expanded to multiple markets, including the UAE.
Company Description:
- Deliveroo is an award-winning delivery service that works with approximately 176,000 best-loved restaurants and grocery partners
- They provide the best food delivery experience in the world, with around 150,000 riders
- Deliveroo is headquartered in London, with offices around the globe, including Dubai
Company Specialties:
- Food delivery
- Restaurant delivery
- Groceries
- Logistics
- Local logistics
- Technology
- Software
- Internet
- Consumer technology
Company Website: deliveroo.co.uk
ASSUMPTION: Deliveroo's focus on technology and consumer experience creates an innovative and fast-paced work environment.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level position within the marketing department, offering opportunities for growth and development.
Reporting Structure: The Marketing Associate will report directly to the Senior Marketing Manager in Kuwait.
Work Arrangement: This role operates on a hybrid model, requiring employees to work from the office (DIFC) three days a week.
Growth Opportunities:
- Progression to a Senior Marketing Associate or similar role within the marketing department
- Expansion into other areas of marketing, such as brand management or campaign strategy
- Potential opportunities to work on international projects or collaborate with other Deliveroo markets
ASSUMPTION: This role offers strong growth potential within Deliveroo's expanding marketing department.
🌍 Location & Work Environment
Office Type: Deliveroo's Dubai office is located in the DIFC (Dubai International Financial Centre), providing a modern and professional work environment.
Office Location(s): Dubai, UAE (Main Office)
Geographic Context:
- Dubai is a multicultural city with a thriving food scene, offering a wide range of dining options and culinary experiences
- The DIFC is a major financial hub in Dubai, providing easy access to public transportation and amenities
- Dubai has a hot desert climate, with mild winters and very hot summers
Work Schedule: Full-time (40 hours/week), with flexible hours and the option to work remotely 2 days a week
ASSUMPTION: The DIFC location offers a vibrant and dynamic work environment, with easy access to public transportation and nearby amenities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call interview with the HR team
- In-person or virtual interview with the hiring manager
- Final decision and offer
Key Assessment Areas:
- Graphic design skills and portfolio
- Social media management experience and understanding
- Communication and interpersonal skills
- Adaptability and problem-solving skills
- Cultural fit and alignment with Deliveroo's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Include a portfolio of your graphic design work, showcasing your creativity and technical skills
- Demonstrate your understanding of the food delivery industry and Deliveroo's unique value proposition
- Prepare questions to ask the interviewer about the role, team, or company to show your interest and engagement
ATS Keywords: Graphic Design, Social Media, Marketing, Adobe Creative Suite, Figma, Typography, Layout Principles, Community Engagement, Customer Care, Kuwait, Dubai, DIFC, Deliveroo
ASSUMPTION: Deliveroo's application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on graphic design and social media management abilities.
🛠️ Tools & Technologies
- Adobe Creative Suite (Illustrator, Photoshop)
- Figma
- Google Suite (Docs, Sheets, Slides)
- Microsoft Office (Word, Excel, PowerPoint)
- Social media platforms (Instagram, Facebook, Twitter)
ASSUMPTION: Proficiency in Adobe Creative Suite and familiarity with Figma are essential for this role, while experience with other tools and technologies is a plus.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Ownership
- Integrity
- Reliability
- Empowerment
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to feedback
- Creative and innovative
- Results-driven and proactive
Self-Assessment Questions:
- Do you have a strong affinity for the food sector and an understanding of current food trends?
- Are you comfortable working in a hybrid model, with a mix of in-office and remote work?
- Do you thrive in a fast-paced, dynamic work environment, and are you able to manage multiple tasks and deadlines effectively?
ASSUMPTION: Deliveroo values candidates who are passionate about food, customer-focused, and able to thrive in a dynamic, collaborative work environment.
⚠️ Potential Challenges
- The role may require working on weekends or evenings to support social media campaigns and events
- Managing multiple tasks and deadlines may be challenging, especially during peak periods
- Adapting to feedback and making revisions to creative assets may be required
- The role involves active monitoring and engagement with social media users, which may include handling negative comments or feedback
ASSUMPTION: These challenges can be managed effectively by strong organizational skills, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- This role is similar to a Social Media Coordinator or Marketing Assistant position, with a focus on graphic design and community engagement
- Unlike other roles, this position requires UAE Nationality and proficiency in Arabic, in addition to English
- Career progression in this role may lead to opportunities in brand management, campaign strategy, or international projects within Deliveroo's marketing department
ASSUMPTION: This role offers unique opportunities for growth and development within Deliveroo's expanding marketing department.
📝 Sample Projects
- Creating a social media campaign to promote a new restaurant partnership, including designing graphics, writing captions, and managing the posting calendar
- Developing a series of engaging social media stories to highlight Deliveroo's commitment to sustainability and environmental responsibility
- Collaborating with the social media agency to create a comprehensive social media strategy for a major event or campaign
ASSUMPTION: These sample projects demonstrate the range of responsibilities and collaborative nature of this role within Deliveroo's marketing department.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall marketing strategy for Deliveroo in the UAE?
- What opportunities are there for growth and development within the marketing department?
- How does Deliveroo support work-life balance for its employees?
- What is the team structure and dynamic like within the Kuwait marketing team?
ASSUMPTION: These questions demonstrate your interest in the role, team, and company, while also providing valuable insights into the work environment and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a portfolio of your graphic design work, showcasing your creativity and technical skills
- Prepare questions to ask the interviewer about the role, team, or company to show your interest and engagement
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
