🔹 Job Title: Group Account Director, Industrial
🔹 Company: JLL
🔹 Location: Singapore
🔹 Job Type: On-site
🔹 Category: Industrial
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: No
Key aspects of this role include:
ASSUMPTION: This role requires a high level of experience in the industrial sector and a proven track record in account management, vendor management, and facilities operations.
✅ Develop and implement short and long-term strategies for every account, aligning with Group Account Executive Strategy
✅ Ensure Account Managers develop Account Plans and meet key performance indicators (KPIs)
✅ Evaluate and improve vendor procurement and management practices, ensuring compliance with client or JLL procurement guidelines
✅ Benchmark services across similar properties within the country
✅ Coordinate and monitor the contractor management program
✅ Ensure only approved vendors provide services on-site and monitor their performance
✅ Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
✅ Ensure all accounts comply with JLL/Client Environment, Health & Safety standards
✅ Identify new value initiatives that will assist the client to achieve their corporate goals
✅ Ensure consistency in JLL/Client policies and procedures and update site staff on JLL & Client’s technology platforms
✅ Implement and comply with all internal management systems to high standards of quality assurance
✅ Ensure all Critical Environment (CEM) space is identified and agreed upon with the client, and ensure CEM standards are in full compliance
✅ Responsible for implementing a comprehensive energy management program
✅ Ensure compliance with all regulatory local laws and guidelines related to the operation of the building’s infrastructure
✅ Ensure all Financial Management requirements are completed in a timely and accurate manner, and develop and ensure compliance with all Capex & Opex budgets for every account
✅ Create a high-performing, integrated team committed to delivering exceptional client results
✅ Critically analyze account managers’ performance and build feedback into actionable development plans
✅ Manage Account Manager rotations in a proactive and structured manner to avoid any client disruption
✅ Assist in the implementation of a Facilities/Property risk management program
✅ Ensure critical facilities risk assessments are regularly reviewed, mitigation plans are updated, and staff is trained
✅ Experience in Project management and tools, and the ability to take clients through design development requirements and manage their expectations
✅ Develop initiatives and strategies that lead to cost savings and improve JLL profitability
✅ Identify ways to improve organic growth in the accounts by taking on more services
✅ Ensure service response times are established on all accounts, analyze client service request trends, and provide suggestions for improvement
✅ Ensure feedback from client sessions is documented and actioned to the satisfaction of the end user
✅ Proactively develop and manage client/business unit relationships, ensuring expected service levels are achieved across the region
✅ Ensure monthly reports and quarterly Business reviews are completed and submitted as per the contractual agreement
✅ Review monthly financial reports, including the preparation of accruals and variance analysis with FMs
✅ Ensure every account has a fully developed financial tracking and invoicing system
✅ Ensure there is a proper tracker to track client invoices and payments and vendor payment is compiled in accordance with the contract
✅ Ensure the team is well-trained in all facilities' policies, procedures, and systems
✅ Assign buddies for new team members to ensure teamwork, consistency, and rationalization of the team
ASSUMPTION: This role requires a high level of experience in the industrial sector and a proven track record in account management, vendor management, and facilities operations. The role also requires strong leadership skills to manage and develop a high-performing team.
Education: Bachelor's degree in Business, Engineering, or a related field
Experience: 10+ years of experience in account management, vendor management, and facilities operations within the industrial sector
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates should have extensive experience in managing accounts within the industrial sector, with strong skills in financial management and risk assessment. A proven track record in project management and the ability to develop high-performing teams is essential.
Salary Range: SGD 180,000 - 250,000 per annum (Estimated based on industry standards for a senior role in Singapore)
Benefits:
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for a senior role in Singapore. Actual compensation may vary based on the candidate's experience and qualifications.
Industry: IT Services and IT Consulting
Company Size: 1,001-5,000 employees
Founded: 1997 (as JLL Technologies, a division of Jones Lang LaSalle)
Company Description:
Company Specialties:
Company Website: https://co.jll/3D7wOUx
ASSUMPTION: JLL Technologies is a division of Jones Lang LaSalle, a global real estate services firm. As a technology-focused division, JLL Technologies offers a range of innovative solutions to help clients optimize their real estate portfolios and improve operational efficiency.
Career Level: Senior Manager/Director
Reporting Structure: Reports directly to the Group Account Executive
Work Arrangement: On-site, full-time (40 hours per week)
Growth Opportunities:
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the Group Account Director function or explore other business units and functions within JLL Technologies.
Office Type: Corporate office
Office Location(s): Singapore
Geographic Context:
Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM (with a 1-hour lunch break)
ASSUMPTION: The work environment is dynamic and multicultural, with a strong focus on collaboration and innovation. The office is centrally located in Singapore, providing easy access to major transportation networks and amenities.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Group Account Director, Industrial, Strategic Planning, Vendor Management, Facilities Operations, Risk Management, Team Leadership, Client Relationship Management, Project Management, Energy Management, Real Estate, IT Services, IT Consulting
ASSUMPTION: The application process is competitive, and candidates should tailor their materials and prepare thoroughly to demonstrate their fit for the role and the company.
ASSUMPTION: Candidates should be proficient in relevant software tools and platforms, with a willingness to learn and adapt to new technologies as needed.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Candidates should assess their fit with JLL Technologies' values and work style, and be prepared to discuss their alignment with the company's culture during the interview process.
ASSUMPTION: Candidates should be prepared to address these challenges and demonstrate their ability to thrive in a fast-paced and ever-changing environment.
ASSUMPTION: Candidates should research similar roles within JLL Technologies and the broader real estate industry to understand the unique aspects of this position and identify potential career growth opportunities.
ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and demonstrate their ability to lead and manage complex initiatives.
ASSUMPTION: Candidates should prepare thoughtful and insightful questions to demonstrate their interest in the role and the company.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.