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Growth & Marketing Specialist - In Home Care Agency

Caring Senior Service
Full-time
On-site
Phoenix, Arizona, United States
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Growth & Marketing Specialist - In Home Care Agency

πŸ”Ή Company: Caring Senior Service

πŸ”Ή Location: Phoenix, Arizona, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Healthcare

πŸ”Ή Date Posted: July 10, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and leading outreach strategies to generate new referrals
  • Building and maintaining trusted relationships with partners in the healthcare industry
  • Representing the agency at health fairs, networking groups, and community events
  • Tracking leads, interactions, and outcomes in the CRM system
  • Coordinating with care staff to ensure a seamless experience for every client
  • Consistently meeting or exceeding referral and growth targets

ASSUMPTION: This role requires a proactive and organized individual who can balance multiple priorities and thrive in a fast-paced environment. Strong communication skills and the ability to build relationships are crucial for success in this position.

πŸ“‹ Key Responsibilities

βœ… Develop and implement outreach strategies to generate new referrals

βœ… Build and maintain relationships with hospitals, senior centers, rehab facilities, and other partners

βœ… Represent the agency at health fairs, networking groups, and community events

βœ… Track leads, interactions, and outcomes in the CRM system

βœ… Coordinate with care staff to ensure a seamless experience for every client

βœ… Consistently meet or exceed referral and growth targets

ASSUMPTION: This role involves a significant amount of travel across the service area, so a valid driver's license and clean driving record are required.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 2-5 years of experience in sales, outreach, or business development, ideally in healthcare, senior services, or home care

Required Skills:

  • Proven track record in sales or business development
  • Excellent communication and relationship-building skills
  • Knowledge of senior care and/or home care (a plus)
  • Professional, driven, and motivated by meaningful work
  • Valid driver's license and clean driving record
  • Willingness to travel across the service area

Preferred Skills:

  • Fluency in Spanish (a plus)
  • Experience using CRM software

ASSUMPTION: While a Bachelor's degree is preferred, relevant experience may be considered in lieu of formal education.

πŸ’° Compensation & Benefits

Salary Range: $45,000 - $54,000 per year (based on experience)

Benefits:

  • Paid Time Off (PTO): 12 paid days off per year (vacation/personal leave)
  • Paid Sick Leave: 40 hours per year
  • Paid Holidays: 8 paid holidays annually
  • Up to $300/month toward individual health coverage
  • Professional growth opportunities
  • A fulfilling role with a supportive and compassionate team

Working Hours: Full-time, Monday-Friday, with occasional evenings and weekends as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Phoenix, Arizona area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Home Care and Senior Services

Company Size: Medium (501-1,000 employees)

Founded: 1991

Company Description:

  • Caring Senior Service is an in-home care agency that helps seniors maintain independence by providing compassionate, non-medical care
  • The company was founded in 1991 and has since grown into a trusted member of many communities across the United States
  • Caring Senior Service is committed to improving the lives of its clients and bringing positive changes to their communities

Company Specialties:

  • Home Care
  • Hospice
  • Personal Care
  • Meal Preparation
  • Respite Care
  • Medication Reminders
  • Errand Service
  • Light Houskeeping
  • Caregivers
  • In-Home Care
  • Geriatrics
  • Elder Care
  • Senior Services
  • Transportation
  • Senior Care
  • Alzheimer's and Dementia

Company Website: www.caringseniorservice.com

ASSUMPTION: Caring Senior Service is a well-established company with a strong reputation in the home care and senior services industry. The company's mission and values are centered around providing compassionate care and improving the lives of its clients.

πŸ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the agency director

Work Arrangement: On-site, with occasional travel across the service area

Growth Opportunities:

  • Advancement to management or leadership roles within the company
  • Expansion of responsibilities and skillset as the agency grows
  • Professional development opportunities, such as training and workshops

ASSUMPTION: This role offers significant growth potential for the right candidate, as the company continues to expand and take on new challenges.

🌍 Location & Work Environment

Office Type: In-home care agency office

Office Location(s): Phoenix, Arizona

Geographic Context:

  • The Phoenix metropolitan area is the 11th largest city in the United States and has a diverse population of over 4.5 million people
  • The area offers a wide range of cultural, recreational, and entertainment options, as well as a mild climate with plenty of sunshine
  • The Phoenix area is home to a large and growing senior population, providing ample opportunities for career growth and development

Work Schedule: Full-time, Monday-Friday, with occasional evenings and weekends as needed

ASSUMPTION: The Phoenix area offers a high quality of life and ample opportunities for career advancement in the home care and senior services industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person interview with the agency director
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Sales and business development skills
  • Communication and relationship-building abilities
  • Understanding of the home care and senior services industry
  • Alignment with the company's mission and values

Application Tips:

  • Highlight relevant experience and achievements in sales, outreach, or business development
  • Tailor your resume and cover letter to emphasize your skills and qualifications for this specific role
  • Prepare for behavioral interview questions that focus on your problem-solving skills, adaptability, and ability to work in a fast-paced environment
  • Research the company and the home care and senior services industry to demonstrate your knowledge and enthusiasm for the role

ATS Keywords: Sales, Outreach, Business Development, Communication, Relationship Building, Senior Care, Home Care, Marketing, Growth, Referrals, CRM, Partnerships, Events

ASSUMPTION: The application process for this role is likely to be competitive, so it is important to tailor your application materials and prepare thoroughly for the interview.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Gmail, Google Drive, Google Docs)
  • Social media platforms (e.g., LinkedIn, Facebook, Twitter)

ASSUMPTION: Familiarity with CRM software and Microsoft Office Suite is preferred, but not required. Training will be provided as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Compassion
  • Integrity
  • Excellence
  • Accountability
  • Respect

Work Style:

  • Collaborative and team-oriented
  • Proactive and self-motivated
  • Adaptable and flexible
  • Results-driven and goal-oriented

Self-Assessment Questions:

  • Do you have a genuine passion for helping seniors and improving their quality of life?
  • Are you comfortable working in a fast-paced, dynamic environment?
  • Do you thrive on building and maintaining relationships with partners and clients?
  • Are you able to balance multiple priorities and manage your time effectively?

ASSUMPTION: Caring Senior Service is looking for candidates who are passionate about their mission and committed to providing compassionate, high-quality care to their clients.

⚠️ Potential Challenges

  • The role requires a significant amount of travel across the service area, which may be challenging for some candidates
  • The work can be emotionally demanding, as it involves working with seniors and their families during difficult times
  • The role requires a high degree of self-motivation and independence, as the Growth & Marketing Specialist will often be working remotely
  • The company is growing and evolving, which may present challenges and opportunities for change

ASSUMPTION: These challenges can be overcome by candidates who are proactive, adaptable, and committed to the company's mission and values.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Business Development Representative or Sales Development Representative in other industries, but with a focus on the home care and senior services sector
  • The role requires a higher degree of emotional intelligence and empathy than typical sales or business development roles, as it involves working with seniors and their families
  • Career progression in this role may involve moving into management or leadership positions within the company, rather than transitioning to a different industry

ASSUMPTION: This role offers unique opportunities for career growth and development within the home care and senior services industry.

πŸ“ Sample Projects

  • Developing and implementing a targeted outreach campaign to generate new referrals from hospitals and senior centers
  • Planning and executing a successful health fair or community event to raise awareness of the agency's services and generate leads
  • Analyzing CRM data to identify trends and optimize referral strategies

ASSUMPTION: These projects are designed to challenge and develop the skills of the Growth & Marketing Specialist, while also driving meaningful results for the agency.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the home care and senior services industry today, and how does this role address them?
  • How does the company support the professional development and growth of its employees?
  • What is the company's approach to work-life balance, and how does this role fit into that philosophy?
  • How does the company measure the success of the Growth & Marketing Specialist, and what key performance indicators (KPIs) will I be expected to track?
  • What opportunities are there for growth and advancement within the company, and how has the role evolved over time?

ASSUMPTION: These questions are designed to help the candidate understand the company's mission, values, and culture, as well as the specific requirements and expectations of the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link: https://caring.breezy.hr/p/42ca9d9db08f-growth-marketing-specialist-in-home-care-agency
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on your problem-solving skills, adaptability, and ability to work in a fast-paced environment
  • Research the company and the home care and senior services industry to demonstrate your knowledge and enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.