Growth Operations Associate (General Manager)

📌 Core Information

🔹 Job Title: Growth Operations Associate (General Manager)

🔹 Company: Traba

🔹 Location: New York City, NY, USA

🔹 Job Type: Full-time

🔹 Category: Operations, Business Development

🔹 Date Posted: April 3, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and executing growth strategies for existing and new markets
• Building and maintaining strong relationships with clients and partners
• Analyzing market trends and competitive landscapes to identify growth opportunities
• Collaborating cross-functionally with operations, product, and engineering teams

ASSUMPTION: This role requires a high level of autonomy and adaptability, with a focus on driving growth and market expansion.

📋 Key Responsibilities

✅ Owning and implementing growth strategies for entire states, including launching new markets and scaling existing ones

✅ Prospecting, meeting with, and closing partnerships with warehouses, distribution centers, and manufacturing facilities

✅ Acting as an advocate for Traba's brand and representing the company's vision, values, and unique value proposition to potential partners

✅ Analyzing market trends, customer behavior, and competitive landscapes to identify growth opportunities

✅ Developing and executing strategies to penetrate new markets, increase market share, and drive revenue growth

✅ Building tools, providing geo insights, analysis, and reporting structures to surface insights and recommend strategies and initiatives to cross-functional teams

✅ Becoming a trusted subject matter expert within the light industrial space and everything that touches the global supply chain

✅ Establishing a new benchmark for operational excellence by proactively addressing operational bottlenecks and efficiently managing supply and demand dynamics within the Traba marketplace

✅ Tackling a wide range of operational tasks, including generating and deploying a labor supply into a launch market, worker payment issues, and actively supporting the integration of a Warehouse Management System (WMS) at a 3PL (third-party logistics provider) to Traba’s database

✅ Building and maintaining strong relationships with existing clients, understanding their needs, and providing exceptional customer service

ASSUMPTION: This role involves a high degree of multitasking and requires strong organizational skills to manage various projects and priorities.

🎯 Required Qualifications

Education: Bachelor's degree in business, finance, engineering, or a related field (or equivalent work experience)

Experience: 2+ years of experience in consulting, investment banking, corporate strategy, working at a startup, business development, or related roles

Required Skills:

• Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions
• Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment
• Excellent communication and interpersonal skills to effectively engage with customers, workers, and internal stakeholders
• Willingness to roll up sleeves and do whatever it takes with a “no task too small” mentality

Preferred Skills:

• Experience in the light industrial or supply chain industry
• Fluency in additional languages (Spanish, French, etc.)

ASSUMPTION: Candidates with experience in the light industrial or supply chain industry may have a competitive advantage in this role.

💰 Compensation & Benefits

Salary Range: $90,000 - $115,000 per year, plus highly competitive bonus structure and Series A equity package

Benefits:

• 📈 Start-up equity
• 💰 Competitive salary
• 🩺 100% Paid health, dental & vision coverage
• 🍽️ Dinner provided via DoorDash, free DashPass & stocked kitchen for NY employees
• 🚍 Commuter benefit
• 🎤 Team building events
• 🏋️ Gympass benefit
• 🌴 Flexible PTO
• ✚✚ Additional benefits: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is based on market analysis and relevant considerations. Exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.

📌 Applicant Insights

🔍 Company Context

Industry: Technology, Information, and Internet. Traba is a tech company that connects industrial businesses with reliable workers to fill open shifts, empowering both businesses and workers to reach their full productivity and potential.

Company Size: 51-200 employees. As a mid-sized company, Traba offers a dynamic and collaborative work environment where employees can have a significant impact on the company's growth and success.

Founded: 2021. Traba is a relatively new company, having been founded just a few years ago. This means there are ample opportunities for growth and advancement within the organization.

Company Description:

• Traba is building a world where the global supply chain operates at peak efficiency
• The company connects industrial businesses with reliable workers to fill open shifts
• Traba leverages location monitoring, predictive algorithms, machine learning, AI, computer vision, and other advanced technologies to drive an unparalleled customer experience

Company Specialties:

• Light industrial flexible staffing
• Supply chain management
• Workforce management
• Technology and data-driven solutions

Company Website: http://www.traba.work

ASSUMPTION: Traba is a fast-growing tech company with a strong focus on innovation and customer success. The company's mission is to empower both businesses and workers to reach their full productivity and potential.

📊 Role Analysis

Career Level: Mid-level. This role is suitable for professionals with 2-5 years of relevant experience looking to grow their careers in operations, business development, or related fields.

Reporting Structure: This role reports directly to the CEO or a senior member of the executive team. The Growth Operations Associate will work cross-functionally with operations, product, and engineering teams.

Work Arrangement: On-site, full-time. The role is based in New York City, with the possibility of occasional travel to other markets as needed.

Growth Opportunities:

• As Traba continues to grow, there will be opportunities for the Growth Operations Associate to take on more responsibilities and advance their career within the company
• This role offers the chance to gain valuable experience in various aspects of operations, business development, and market expansion
• Working closely with senior leadership provides ample opportunities for mentorship and professional development

ASSUMPTION: Traba's fast-paced growth and collaborative work environment provide numerous opportunities for career growth and advancement.

🌍 Location & Work Environment

Office Type: Urban office. Traba's headquarters is located in New York City, offering a vibrant and dynamic work environment.

Office Location(s): 10013, New York City, NY, USA

Geographic Context:

• New York City is a major hub for the light industrial and supply chain industries, providing ample opportunities for growth and expansion
• The city offers a diverse and multicultural environment, with a wide range of amenities and attractions
• New York City is well-connected by public transportation, making it easy for employees to commute to and from work

Work Schedule: Full-time, 40 hours per week. The work schedule may vary depending on the needs of the business and the specific market being managed.

ASSUMPTION: Working in New York City offers a unique set of opportunities and challenges, with a fast-paced and competitive business environment.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• On-site or virtual interview with the CEO or a senior member of the executive team
• Final round interview with additional team members or stakeholders

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Communication and interpersonal skills
• Cultural fit and alignment with Traba's values
• Understanding of the light industrial or supply chain industry

Application Tips:

• Highlight relevant experience and achievements in your resume, focusing on transferable skills and accomplishments
• Tailor your cover letter to demonstrate your understanding of Traba's mission and how your skills and experience make you a strong fit for the role
• Prepare for behavioral and situational interview questions that focus on your problem-solving skills, communication skills, and cultural fit

ATS Keywords: Growth strategy, market analysis, business development, client relationships, operational excellence, market expansion, light industrial, supply chain, data-driven decision making

ASSUMPTION: Traba's hiring process is designed to assess candidates' skills, experience, and cultural fit, with a focus on finding the best possible fit for the role and the company.

🛠️ Tools & Technologies

• Data analysis and visualization tools (e.g., Excel, Google Analytics, Tableau)
• Project management tools (e.g., Asana, Trello, Jira)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
• CRM software (e.g., Salesforce, HubSpot, Zoho CRM)

ASSUMPTION: Traba uses a variety of tools and technologies to support its operations, business development, and market expansion efforts. Candidates should be comfortable using these tools and technologies to be successful in the role.

👔 Cultural Fit Considerations

Company Values:

• Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision.
• Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three.
• Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.
• Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve this massive and overlooked industries’ problems

Work Style:

• Fast-paced and dynamic work environment
• Collaborative and cross-functional teamwork
• Strong focus on growth, innovation, and continuous improvement
• Results-driven and data-informed decision-making

Self-Assessment Questions:

• Do you thrive in fast-paced, dynamic environments, and are you comfortable with ambiguity and change?
• Are you passionate about Traba's mission to empower both businesses and workers to reach their full productivity and potential?
• Do you have a strong customer focus and a commitment to delivering high-quality products and services?

ASSUMPTION: Traba's values and work style are designed to foster a collaborative, innovative, and results-driven work environment. Candidates should assess their fit with these values and work style before applying.

⚠️ Potential Challenges

• Managing multiple priorities and projects simultaneously in a fast-paced startup environment
• Navigating a competitive and dynamic market for light industrial and supply chain services
• Addressing operational bottlenecks and efficiently managing supply and demand dynamics within the Traba marketplace
• Building and maintaining strong relationships with clients and partners in a rapidly evolving business landscape

ASSUMPTION: These challenges are inherent in the role and require a high degree of adaptability, problem-solving skills, and resilience to overcome.

📈 Similar Roles Comparison

• This role is unique in its focus on growth operations and market expansion within the light industrial and supply chain industries
• Compared to related roles in business development, operations, or market expansion, this role requires a broader range of skills and responsibilities
• Career paths for this role may include advancement to senior leadership positions within Traba or related roles in other organizations

ASSUMPTION: This role offers a unique opportunity to gain experience in various aspects of operations, business development, and market expansion within a fast-growing tech company.

📝 Sample Projects

• Developing and executing a growth strategy for a new market, including market research, partner identification, and launch planning
• Analyzing market trends and competitive landscapes to identify growth opportunities and make data-driven recommendations to senior leadership
• Building and maintaining strong relationships with clients and partners, including regular check-ins, performance reviews, and strategic planning sessions

ASSUMPTION: These sample projects are illustrative of the types of projects the Growth Operations Associate may work on, but the specific projects and priorities will vary depending on the needs of the business and the specific market being managed.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the company in the next 12-24 months, and how does this role contribute to addressing them?
• How does the company support the growth and development of its employees, and what opportunities are there for advancement within the organization?
• What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to promoting these values?
• How does the company measure the success of this role, and what key performance indicators (KPIs) will I be expected to track and report on?
• What is the company's long-term vision for the role and the team, and how does this role contribute to achieving that vision?

ASSUMPTION: These questions are designed to help candidates assess their fit with the role, the team, and the company, and to gain a deeper understanding of the company's priorities, culture, and growth prospects.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills, focusing on transferable skills and accomplishments
• Write a cover letter that demonstrates your understanding of Traba's mission and how your skills and experience make you a strong fit for the role
• Prepare for behavioral and situational interview questions that focus on your problem-solving skills, communication skills, and cultural fit
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.