🔹 Job Title: Growth Specialist
🔹 Company: SWBC
🔹 Location: San Antonio, Texas, United States
🔹 Job Type: Full-Time
🔹 Category: Insurance
🔹 Date Posted: July 11, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to multitask and prioritize workloads effectively.
✅ Oversees the approval process for all hire requests, compensation changes, and job changes
✅ Creates and sends offer letters, letters of intent (LOI), and employee agreements
✅ Partners with the Compliance and Legal Department to ensure employment agreements and offer letters fulfill state and federal compliance, as well as SWBC company policies
✅ Assists all levels of management with questions and requests regarding recruiting, hiring, job changes, compliance policies, commissions, and pay policies
✅ Acts as the primary point of contact for any issues or questions within a new branch, including policy questions
✅ Prepares periodic reports as necessary requested by management
✅ Prepares and maintains Mortgage Division’s new hire information portal and reference guides
✅ Provides ways to improve processes and implement changes on a continual basis
✅ Manages job postings (internal and external)
✅ Facilitates the communication between corporate stakeholders and mortgage branch personnel for the first 90 days of employment
✅ Oversees the collection, compilation, and distribution of due diligence materials and feedback needed to properly assess and vet the candidate and/or branch
✅ Complete a cost benefit analysis for specific candidates
✅ Prep for recruiting visits (scheduled, reserving rooms, booking hotels/flights, order lunch – set up/take down)
✅ Assists with annual company campaigns – United Way, MAA, MORPAC, and etc.
✅ Work with marketing on updating and distributing recruiting materials to hiring managers and recruiters
✅ Supports all internal new-hire functions and set-up deliverables. Holds and controls the hiring approval process while administering and coordinating a timely and accurate onboarding process for all new hires and stakeholders as needed
✅ Supports temporary employee onboarding and set-up logistics
✅ Project manage group onboardings as needed
✅ Coordinates with hiring managers and internal departments to ensure the timely submission of all onboarding tasks; tasks include but not limited to I9 verification, NMLS license attestation, and trainings as needed
✅ Performs all other duties as assigned
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to multitask and prioritize workloads effectively. The ideal candidate will have experience in human resources operations, talent acquisition, and customer service.
Education: Bachelor’s Degree in Business, or related field from an accredited four-year college or university
Experience: Minimum of four (4) years of experience in Financial Services or Real Estate Industries preferred. Minimum of three to five (3-5) years of experience in human resources operations, talent acquisition, customer service, creating and sending offer letters, letters of intent (LOI) and employee agreements, and overseeing compensation changes
Required Skills:
Preferred Skills:
ASSUMPTION: The ideal candidate will have experience in human resources operations, talent acquisition, and customer service. They will also possess strong analytical, communication, and organizational skills, along with proficiency in Microsoft Office.
Salary Range: $60,000 - $80,000 per year (Based on industry standards for a Growth Specialist with 5-10 years of experience in the Insurance industry in San Antonio, TX)
Benefits:
Working Hours: 40 hours per week, Monday through Friday, with the possibility of occasional overtime or weekend work as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Growth Specialist with 5-10 years of experience in the Insurance industry in San Antonio, TX. Actual salary may vary based on individual qualifications and experience.
Industry: Insurance
Company Size: 11-50 employees
Founded: 1963
Company Description:
Company Specialties:
Company Website: https://www.swbc.com/
ASSUMPTION: SWBC is a well-established financial services company with a strong reputation in the industry. They are known for their commitment to exceptional customer service and building lasting relationships with their clients.
Career Level: Mid-level
Reporting Structure: This role reports directly to the Vice President of Human Resources
Work Arrangement: On-site, with the possibility of occasional remote work as needed
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and development within the Human Resources department. The ideal candidate will be proactive, detail-oriented, and committed to providing exceptional customer service.
Office Type: Corporate headquarters
Office Location(s): 2602 W 13400 S, Riverton, UT 84065, US
Geographic Context:
Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with a one-hour lunch break. Occasional overtime or weekend work may be required as needed
ASSUMPTION: The ideal candidate will be comfortable working in a corporate headquarters environment and be able to thrive in a fast-paced, dynamic work setting.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Human Resources Operations, Talent Acquisition, Customer Service, Recruiting, Onboarding, Compliance, Microsoft Office, Project Management, Attention to Detail, Organizational Skills, Problem Resolution
ASSUMPTION: The ideal candidate will have experience in human resources operations, talent acquisition, and customer service. They will also possess strong analytical, communication, and organizational skills, along with proficiency in Microsoft Office.
ASSUMPTION: The ideal candidate will be proficient in Microsoft Office Suite and have experience using applicant tracking systems and project management tools.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The ideal candidate will be a strong cultural fit for SWBC, possessing the required skills and experience, as well as aligning with the company's core values.
ASSUMPTION: The ideal candidate will be able to thrive in a fast-paced, dynamic environment and manage multiple tasks and deadlines effectively.
ASSUMPTION: The ideal candidate will have experience in human resources operations, talent acquisition, and customer service, as well as a strong understanding of mortgage banking and financial services.
ASSUMPTION: The ideal candidate will have experience in human resources operations, talent acquisition, and customer service, as well as the ability to develop and implement new processes and improve existing ones.
ASSUMPTION: The ideal candidate will be proactive and engaged in the interview process, asking thoughtful questions to demonstrate their interest and fit for the role.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.