Growth Technical Operations Associate

📌 Core Information

🔹 Job Title: Growth Technical Operations Associate

🔹 Company: Oscar Health

🔹 Location: New York, New York, United States

🔹 Job Type: Hybrid (2 days in-office per week)

🔹 Category: Insurance

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site/Hybrid

🚀 Job Overview

Key aspects of this role include:

• Managing sales pipeline activity and providing operational support for the sales team
• Collaborating cross-functionally to prepare materials for client meetings
• Streamlining processes and procedures in a dynamic, fast-paced environment
• Working with various tools such as Google Slides, Sheets, Excel, Salesforce, and other sales enablement tools

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple tasks and stakeholders effectively.

📋 Key Responsibilities

✅ Assist with tracking pipeline updates and basic metrics to support pipeline performance monitoring

✅ Support the sales team in coordinating updates to the sales process and identifying areas for improvement

✅ Help prepare summary updates on the sales pipeline for leadership and other key stakeholders

✅ Provide operational support for CRM management, including inputting data, researching prospects, and coordinating outreach activities

✅ Collaborate with marketing to assist in lead generation activities

✅ Conduct preliminary research on target partners to support pitch preparation

✅ Help maintain and make minor updates to externally facing sales materials

✅ Lookup and pull data from databases using internal tools

✅ Build and maintain relationships with cross-functional internal stakeholders

✅ Ensure compliance with all applicable laws and regulations

✅ Other duties as assigned

ASSUMPTION: This role involves a mix of administrative, analytical, and project management tasks, requiring strong multitasking skills and adaptability.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent work experience

Experience: 3+ years of work experience in sales operations, sales support, or similar role

Required Skills:

• Proficient in Google Slides, Sheets, Excel, and other databases
• Experience with Salesforce
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks

Preferred Skills:

• Prior work experience in healthcare technology or SaaS company

ASSUMPTION: While a Bachelor's degree is preferred, relevant work experience may be considered equivalent.

💰 Compensation & Benefits

Salary Range: $98,400 - $129,150 per year

Benefits:

• Medical, dental, and vision benefits
• Paid holidays, sick time, and parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements

Working Hours: Full-time (40 hours/week) with flexible hours

ASSUMPTION: The salary range provided is based on market research for similar roles in the insurance industry in the New York area.

📌 Applicant Insights

🔍 Company Context

Industry: Oscar Health is a leading healthcare technology company focused on making healthcare more accessible and affordable.

Company Size: Oscar Health has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: Oscar Health was founded in 2012 and has since grown to become a publicly-traded company.

Company Description:

• Oscar Health is a technology-driven health insurance company
• Focused on creating a better healthcare experience for members
• Emphasizes data-driven decision-making and innovative solutions

Company Specialties:

• Health insurance
• Healthcare technology
• Member experience

Company Website: http://www.HiOscar.com

ASSUMPTION: Oscar Health's focus on technology and innovation sets it apart from traditional insurance companies, offering unique opportunities for growth and learning.

📊 Role Analysis

Career Level: This role is suitable for early to mid-career professionals seeking to build their skills in sales operations and technical operations.

Reporting Structure: The Growth Technical Operations Associate reports to the Associate Director, Growth Technical Operations.

Work Arrangement: This is a hybrid role, requiring employees to be in the office at least two days per week.

Growth Opportunities:

• Potential career progression into more senior sales operations or management roles
• Chance to work on high-impact projects and gain exposure to various aspects of the business
• Opportunity to learn and develop skills in a dynamic, fast-paced environment

ASSUMPTION: This role offers strong potential for career growth within the sales and operations functions at Oscar Health.

🌍 Location & Work Environment

Office Type: Oscar Health's New York City office is located in Hudson Square, providing a modern and collaborative work environment.

Office Location(s): 330 W 34th St, New York, NY 10001, United States

Geographic Context:

• New York City offers a vibrant and diverse urban environment
• Hudson Square is a growing neighborhood with numerous amenities and transit options
• The office is conveniently located near major transportation hubs

Work Schedule: Full-time (40 hours/week) with flexible hours and the opportunity for remote work on certain days

ASSUMPTION: The hybrid work arrangement allows for a balance between in-office collaboration and remote work flexibility.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• Behavioral and technical assessments
• Final interview with the team

Key Assessment Areas:

• Problem-solving skills
• Technical proficiency with relevant tools
• Communication and collaboration skills
• Adaptability and multitasking abilities

Application Tips:

• Highlight relevant sales operations, sales support, or similar experience in your resume
• Tailor your cover letter to demonstrate your understanding of the role and company
• Prepare examples of your experience with data analysis, process improvement, and stakeholder management

ATS Keywords: Sales operations, sales support, CRM management, data analysis, lead generation, research, Google Slides, Google Sheets, Excel, Salesforce, sales enablement tools, collaboration, compliance, communication, problem-solving, process improvement

ASSUMPTION: The interview process at Oscar Health is designed to assess both technical skills and cultural fit, with a focus on problem-solving and adaptability.

🛠️ Tools & Technologies

• Google Slides, Sheets, Excel
• Salesforce
• Sales enablement tools (e.g., ZoomInfo, Salesloft, Definitive)
• Internal databases and tools

ASSUMPTION: Proficiency in the listed tools is essential for success in this role, and candidates should be comfortable learning and using new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Members first
• Data-driven
• Innovative
• Collaborative
• Accountable

Work Style:

• Fast-paced and dynamic
• Data-driven and analytical
• Collaborative and team-oriented
• Adaptable and flexible

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working with data and using it to drive decision-making?
• Do you enjoy collaborating with cross-functional teams to achieve common goals?

ASSUMPTION: Oscar Health values candidates who are data-driven, collaborative, and adaptable, with a strong commitment to member-centricity.

⚠️ Potential Challenges

• Managing multiple tasks and stakeholders in a fast-paced environment
• Adapting to changes in processes and priorities
• Working with large datasets and ensuring data accuracy
• Balancing remote work and in-office collaboration effectively

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Compared to traditional sales operations roles, this position places a stronger emphasis on technical proficiency and data analysis
• Oscar Health's focus on technology and innovation sets it apart from more traditional insurance companies
• Career progression opportunities may vary depending on the specific company and industry

ASSUMPTION: This role offers unique opportunities for growth and learning within the healthcare technology industry.

📝 Sample Projects

• Developing and maintaining sales pipeline reports and dashboards
• Conducting market research and analysis to inform sales strategies
• Streamlining sales processes and procedures to improve efficiency

ASSUMPTION: These sample projects illustrate the data-driven and collaborative nature of the role, as well as the opportunity to make a significant impact on the sales organization.

❓ Key Questions to Ask During Interview

• How does this role support Oscar Health's mission to make healthcare more accessible and affordable?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Oscar Health foster a data-driven culture, and how can I contribute to that?
• What opportunities are there for professional growth and development within the sales operations function?
• How does Oscar Health support work-life balance for its employees?

ASSUMPTION: These questions demonstrate a strong interest in the role, the company, and the opportunity for professional growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant sales operations, sales support, or similar experience
• Write a cover letter that demonstrates your understanding of the role and company
• Prepare examples of your experience with data analysis, process improvement, and stakeholder management
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.