S

Head of Brand and Marketing

Sun Life
Full-time
On-site
Hong Kong
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Brand and Marketing

πŸ”Ή Company: Sun Life

πŸ”Ή Location: Hong Kong, Sun Life Hong Kong - Sun Life Tower, Hunghom, Kowloon

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 11, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Defining and delivering comprehensive marketing and client insight strategies aligned with business priorities
  • Overseeing the development of client insight programs to drive better client and business outcomes
  • Leading and inspiring the marketing team to grow and develop
  • Collaborating with business teams and regional offices to ensure alignment and effective marketing practices
  • Managing budgets, agency relationships, and marketing technology capabilities

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of integrated marketing, client insights, and digital marketing.

πŸ“‹ Key Responsibilities

βœ… Define and deliver comprehensive and integrated Marketing and Client Insight strategies for Sun Life Hong Kong that are well-aligned to key business priorities

βœ… Stay informed of all Business Unit strategies to proactively identify the impact on Marketing and Client Insight & Experience plans

βœ… Working with business teams to identify key Client target segments and prioritize insights, strategies, and activities against these key Client segments to drive improved business outcomes and client experience

βœ… Working with key Asia Regional Marketing and CX colleagues, implement Sun Life’s CX Listening and Measurement architecture and drive a β€˜Client insights into action’ mindset across all country business teams

βœ… Provide direction and oversee the development of multi-year roadmap and end-to-end Client Insight & Experience programs to drive better Client and business outcomes.

βœ… Establish sound marketing leadership practices across the Hong Kong Marketing and CX teams

βœ… Build and maintain strong collaborative relationship with business teams across Hong Kong, and Asia Regional Office partners

βœ… Effectively manage and utilize budgets with ROI analysis. Manage key agency and vendor relationships

ASSUMPTION: This role involves a high level of strategic thinking, stakeholder management, and cross-functional collaboration.

🎯 Required Qualifications

Education: Post-secondary degree in Business and/or Marketing

Experience: Minimum of 10 years of experience in integrated B2C and B2B marketing with a strong emphasis on digital marketing

Required Skills:

  • Proven capability in Marketing, Client Insights, Client Engagement with experience in B2B/B2C and B2B2C environments
  • Operated in a data intensive environment
  • Strong strategic thinking and execution capabilities
  • Strong team leadership and change management capabilities
  • Strong oral and written communication skills

Preferred Skills:

  • Working experience with front-end CX and Design
  • Minimum of 5 years in a senior Marketing leadership role

ASSUMPTION: Candidates with a strong background in integrated marketing, client insights, and digital marketing, along with proven leadership skills, will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: HKD 800,000 - 1,200,000 per annum (Estimated based on market research and role requirements)

Benefits:

  • Attractive salary
  • MPF
  • Group life and group medical insurance
  • Excellent career development opportunities

Working Hours: 5-day work week, typically 9:00 AM to 6:00 PM, Monday to Friday

ASSUMPTION: The salary range is estimated based on market research and the requirements of the role. Actual compensation may vary based on individual qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.

Company Size: 10,001+ employees. Sun Life has over 34,000 employees and 112,900 advisors worldwide.

Founded: Sun Life was founded in 1865 and has since grown into a global organization with a presence in key markets around the world.

Company Description:

  • Sun Life provides a wide range of insurance and investment products and services
  • Operates in Canada, the United States, the United Kingdom, Hong Kong, the Philippines, and Indonesia
  • Committed to helping clients achieve lifetime financial security and live healthier lives

Company Specialties:

  • Life insurance
  • Health insurance
  • Investment products
  • Retirement planning

Company Website: http://www.sunlife.com

ASSUMPTION: Sun Life is a well-established and respected organization in the financial services industry, with a strong global presence and a commitment to helping clients achieve their financial goals.

πŸ“Š Role Analysis

Career Level: Executive/Managerial. This role is a senior leadership position within the marketing department.

Reporting Structure: This role reports directly to the Asia Regional Marketing team and oversees the Hong Kong Marketing and CX teams.

Work Arrangement: On-site, with the possibility of occasional remote work for meetings or events.

Growth Opportunities:

  • Potential to grow within the marketing department or explore other leadership roles within Sun Life
  • Opportunities to work on regional and global projects, expanding industry knowledge and network
  • Chance to develop and mentor team members, contributing to the overall growth of the department

ASSUMPTION: This role offers significant growth opportunities for the right candidate, both within the marketing department and across the broader organization.

🌍 Location & Work Environment

Office Type: Corporate office. Sun Life Hong Kong is located in the Sun Life Tower in Hunghom, Kowloon.

Office Location(s): Sun Life Tower, Hunghom, Kowloon, Hong Kong

Geographic Context:

  • Hong Kong is a major global financial hub, with a vibrant and dynamic business environment
  • The office is located in the New Territories, with easy access to public transportation and amenities
  • The city offers a multicultural environment, with a mix of Eastern and Western influences

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with occasional flexibility for meetings or events

ASSUMPTION: The work environment at Sun Life Hong Kong is professional and collaborative, with a strong focus on teamwork and results-driven initiatives.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call interview with the HR department
  • In-person or video call interview with the hiring manager and/or team members
  • Final interview with the Asia Regional Marketing team

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management capabilities
  • Communication and interpersonal skills
  • Industry knowledge and marketing expertise

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing and leadership experience
  • Prepare examples of your past marketing campaigns, client insights, and team leadership initiatives
  • Research Sun Life and the financial services industry to demonstrate your knowledge and enthusiasm for the role

ATS Keywords: Integrated Marketing, Client Insights, Digital Marketing, Brand Development, Channel Management, Advertising, Agency Management, Sponsorships, Philanthropy, Strategic Thinking, Team Leadership, Change Management, Oral Communication, Written Communication

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on identifying candidates with strong strategic thinking, leadership, and marketing expertise.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., Marketo, HubSpot)
  • Customer relationship management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the organization's technology stack and the candidate's areas of expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Client-centered
  • Collaborative
  • Accountable
  • Innovative

Work Style:

  • Results-driven
  • Collaborative and team-oriented
  • Adaptable and flexible
  • Data-informed decision making

Self-Assessment Questions:

  • Do you have a proven track record of driving results through integrated marketing campaigns?
  • Are you comfortable working in a collaborative, team-oriented environment?
  • Do you thrive in a data-driven decision-making culture?

ASSUMPTION: Sun Life values candidates who are client-centered, collaborative, accountable, and innovative, with a strong work ethic and a results-driven mindset.

⚠️ Potential Challenges

  • Managing a team across multiple locations and time zones
  • Balancing regional and global marketing priorities with local market needs
  • Adapting to a dynamic and evolving business environment
  • Managing budgets and agency relationships effectively

ASSUMPTION: This role presents unique challenges that require strong leadership, strategic thinking, and adaptability.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing leadership roles, this position places a strong emphasis on client insights and experience, as well as integrated marketing strategies
  • In the financial services industry, this role is unique in its focus on driving business outcomes through client-centric marketing and insights
  • Career-wise, this role offers significant growth opportunities within the marketing department and across the broader organization

ASSUMPTION: This role is unique in its focus on client insights and integrated marketing strategies, with significant growth opportunities for the right candidate.

πŸ“ Sample Projects

  • Developing and implementing a multi-year roadmap for client insight and experience programs
  • Conducting market research to identify key client segments and develop targeted marketing strategies
  • Managing agency relationships and marketing technology capabilities to drive efficiencies and improve ROI

ASSUMPTION: These sample projects are designed to highlight the key responsibilities and requirements of the role, providing applicants with a clear understanding of the work involved.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the Hong Kong marketing team and the key priorities for the first 90 days in this role?
  • How does the Asia Regional Marketing team support the local market teams, and what are the key regional priorities for marketing and client insights?
  • What is the company culture like at Sun Life, and how does the marketing department fit into the broader organization?
  • What opportunities are there for professional development and growth within the marketing department and across the broader organization?
  • How does the company approach work-life balance, and what flexibility is there for remote work or flexible hours?

ASSUMPTION: These key questions are designed to help applicants better understand the role, the team, and the company, enabling them to make an informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing and leadership experience, with a focus on integrated marketing campaigns, client insights, and team leadership initiatives
  • Prepare examples of your past marketing campaigns, client insights, and team leadership initiatives to discuss during the interview process
  • Research Sun Life and the financial services industry to demonstrate your knowledge and enthusiasm for the role
  • Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.