P

Head of CEO Content

PayPal
Full-time
On-site
San Jose, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of CEO Content

πŸ”Ή Company: PayPal

πŸ”Ή Location: San Jose, California, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Corporate Affairs

πŸ”Ή Date Posted: May 22, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Hybrid (3 days in office, 2 days remote)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing a content strategy for the CEO
  • Overseeing executive communications and thought leadership
  • Managing the CEO’s internal brand and creating proactive communications plans
  • Collaborating with internal teams to ensure cohesive messaging

ASSUMPTION: This role requires a strategic mindset, exceptional writing skills, and a deep understanding of social media trends to effectively communicate the CEO's vision across various platforms.

πŸ“‹ Key Responsibilities

βœ… Develop engaging and impactful content that highlights the CEO’s thought leadership, corporate narrative, and industry insights

βœ… Become deeply engrained in the strategy and key initiatives for each line of business to create proactive communications plans

βœ… Create and implement a comprehensive social media strategy for the CEO

βœ… Monitor and manage the CEO’s social media accounts, engaging with followers, responding to comments, and fostering a positive online community

βœ… Track and analyze performance and engagement metrics to optimize content and strategy

βœ… Collaborate with internal teams, including PR, marketing, and executive communications, to ensure cohesive messaging and alignment with broader company objectives

ASSUMPTION: This role requires strong project management skills, the ability to work under pressure, and manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Marketing, Journalism, or a related field. Advanced degree preferred.

Experience: Minimum of 12-15+ years of experience in social media management, communications, or public relations, with a focus on executive communications.

Required Skills:

  • Exceptional writing and storytelling abilities
  • Strong understanding of social media platforms, trends, and best practices
  • Proven track record of developing and executing successful social media strategies
  • Ability to work under pressure and manage multiple projects simultaneously
  • Excellent interpersonal and communication skills
  • Experience with social media analytics tools and platforms

Preferred Skills:

  • Experience in the technology or payments industries
  • Fluency in multiple languages

ASSUMPTION: While not explicitly stated, proficiency in English is required for this role. Additionally, experience in the technology or payments industries is highly preferred but not strictly required.

πŸ’° Compensation & Benefits

Salary Range: $143,400 to $285,450 per year

Benefits:

  • Flexible work environment
  • Employee shares options
  • Health insurance
  • Life insurance

Working Hours: 40 hours per week, with a flexible hybrid work arrangement

ASSUMPTION: The salary range provided is based on PayPal's stated range in the job description. However, actual compensation may vary based on factors such as work location, skills, and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: PayPal operates in the financial technology industry, focusing on online payments, mobile commerce, and money transfers.

Company Size: PayPal has 10,001+ employees, making it a large enterprise with a global presence.

Founded: PayPal was founded in 1998 and is headquartered in San Jose, California.

Company Description:

  • PayPal is committed to building an equitable and inclusive global economy
  • Offers benefits to help employees thrive in every stage of life
  • Provides equal employment opportunity and accommodations for qualified individuals with disabilities

Company Specialties:

  • Online Payments
  • Mobile Commerce
  • Payment Security
  • Money Transfers
  • Payment Processing
  • Monetization for Developers
  • E-commerce

Company Website: https://www.paypal.com/us/home

ASSUMPTION: PayPal's large size and global presence offer opportunities for career growth and exposure to diverse projects and teams.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, reporting directly to the chief-of-staff to the CEO.

Reporting Structure: The role reports to the chief-of-staff to the CEO and collaborates with various internal teams, including PR, marketing, and executive communications.

Work Arrangement: The role follows a hybrid work arrangement, with 3 days in the office and 2 days remote.

Growth Opportunities:

  • Potential to shape the CEO's narrative and thought leadership
  • Collaboration with various internal teams to expand skills and knowledge
  • Opportunities to work on high-impact projects and initiatives

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on PayPal's overall communications strategy.

🌍 Location & Work Environment

Office Type: PayPal's headquarters is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): San Jose, California, United States

Geographic Context:

  • San Jose is located in the heart of Silicon Valley, offering ample opportunities for networking and professional growth
  • The region is known for its diverse culture and vibrant tech industry
  • PayPal's headquarters is conveniently located near major transportation hubs and amenities

Work Schedule: The role follows a hybrid work arrangement, with 3 days in the office and 2 days remote, offering flexibility and work-life balance.

ASSUMPTION: PayPal's location in Silicon Valley provides ample opportunities for professional growth and networking within the tech industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a member of the HR team
  • In-depth interviews with the hiring manager and relevant stakeholders
  • Background check and reference checks

Key Assessment Areas:

  • Writing and storytelling abilities
  • Understanding of social media trends and best practices
  • Strategic thinking and planning skills
  • Ability to work under pressure and manage multiple projects
  • Cultural fit and alignment with PayPal's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of PayPal's business and the role's requirements in your application materials
  • Prepare examples of your writing and social media strategy work to showcase during the interview
  • Research PayPal's company culture and values to ensure a strong fit

ATS Keywords: CEO communications, executive communications, thought leadership, social media strategy, content creation, project management, hybrid work arrangement, Silicon Valley, tech industry

ASSUMPTION: PayPal's application process is competitive, and candidates should be prepared to demonstrate their skills and qualifications throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Social media analytics tools (e.g., Hootsuite, Sprout Social, Buffer)
  • Content management systems (e.g., WordPress, Drupal, Adobe Experience Manager)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: Familiarity with relevant social media analytics tools, content management systems, and project management tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusion
  • Innovation
  • Collaboration
  • Wellness

Work Style:

  • Fast-paced and dynamic environment
  • Collaborative and team-oriented culture
  • Focus on results and continuous improvement

Self-Assessment Questions:

  • How do you align with PayPal's core values, particularly 'Inclusion' and 'Collaboration'?
  • How do you approach managing multiple projects and deadlines in a fast-paced environment?
  • How do you ensure your writing and communication styles resonate with diverse audiences?

ASSUMPTION: PayPal's culture values diversity, collaboration, and innovation, and candidates should be prepared to demonstrate their alignment with these values during the interview process.

⚠️ Potential Challenges

  • Managing the CEO's brand and reputation across various platforms
  • Balancing the demands of multiple stakeholders and projects
  • Keeping up with the fast-paced and ever-evolving social media landscape
  • Adapting to a hybrid work arrangement and maintaining productivity

ASSUMPTION: These challenges require strong project management skills, adaptability, and the ability to thrive in a dynamic and fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike other executive communications roles, this position focuses specifically on the CEO's content strategy and thought leadership
  • PayPal's large size and global presence offer unique opportunities for impact and growth
  • Career progression may include moving into other senior communications roles or transitioning into a chief communications officer role

ASSUMPTION: This role offers unique opportunities for growth and impact within the corporate affairs function and the broader communications organization.

πŸ“ Sample Projects

  • Developing a comprehensive social media strategy for the CEO, including platform-specific content calendars and engagement plans
  • Creating a series of thought leadership articles and blog posts that showcase the CEO's expertise and insights on industry trends and PayPal's strategic initiatives
  • Managing a crisis communications plan in response to a significant event or issue, ensuring the CEO's voice is accurately represented and aligned with PayPal's overall response

ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the role, requiring strong writing, planning, and execution skills.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader communications strategy for PayPal, and how will my work impact the company's overall goals?
  • What are the key priorities for the CEO's communications in the first 90 days, and how can I contribute to their successful execution?
  • How does PayPal support the professional development and growth of its employees, particularly in the corporate affairs function?
  • What are the most significant challenges facing the CEO's communications in the current landscape, and how can this role address them?
  • How does PayPal's hybrid work arrangement support productivity and work-life balance for employees in this role?

ASSUMPTION: These questions demonstrate your interest in the role, the company, and the broader communications landscape, showcasing your strategic thinking and preparation.

πŸ“Œ Next Steps for Applicants

To apply for this position:

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.