Head of Channel Partnerships

📌 Core Information

🔹 Job Title: Head of Channel Partnerships

🔹 Company: Tamara

🔹 Location: Riyadh, Saudi Arabia

🔹 Job Type: On-site, Full-time

🔹 Category: Financial Services

🔹 Date Posted: June 24, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading Tamara's commercial partnerships strategy and operations across multiple markets.
• Collaborating closely with the revenue team to execute the channel partner strategy.
• Managing the commercial team's performance against targets.
• Creating and implementing effective sales plans and training programs.
• Introducing efficiency-enhancing initiatives, including automation and sales tools.

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to work effectively with cross-functional teams. The ideal candidate will have experience in commercial partnerships, sales, or a related field.

📋 Key Responsibilities

✅ Lead Tamara's commercial partnerships strategy and operations across multiple markets.

✅ Collaborate closely with the revenue team to execute the channel partner strategy.

✅ Manage the commercial team's performance against targets.

✅ Create and implement effective sales plans and training programs.

✅ Introduce efficiency-enhancing initiatives, including automation and sales tools.

✅ Assign and prioritize accounts for the sales team, in coordination with partner teams.

✅ Establish the structure, tools, and team for SMB accounts across all markets for these partners.

ASSUMPTION: The role involves a mix of strategic planning, team management, and day-to-day operations. The ideal candidate will be comfortable with both high-level strategy and tactical execution.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Finance, or a related field. An MBA would be an asset.

Experience: Proven track record of 5-10 years in commercial partnerships, sales, or a related field. Experience in the financial services industry is a plus.

Required Skills:

• Analytical skills to build clear business cases and focus resources into high-impact initiatives.
• Strong collaboration skills, working closely with cross-functional teams.
• Track record of creating and implementing effective sales plans.
• Experience designing and delivering impactful training programs.
• Proficiency in monitoring and optimizing commercial team performance.
• Experience in introducing efficiency-enhancing initiatives, including automation and sales tools.

Preferred Skills:

• Fluency in Arabic and English.
• Experience working in the Middle East and North Africa (MENA) region.
• Knowledge of the retail and e-commerce industry.

ASSUMPTION: The ideal candidate will have a strong background in commercial partnerships, sales, or a related field. Experience in the financial services industry and the MENA region would be an asset.

💰 Compensation & Benefits

Salary Range: SAR 30,000 - 50,000 per month (Estimated based on market research and experience level)

Benefits:

• Health insurance
• Dental insurance
• Retirement plan
• Generous vacation policy
• Employee discounts on Tamara services

Working Hours: Full-time, 40 hours per week. Flexible working hours may be available.

ASSUMPTION: The salary range is an estimate based on market research and the experience level required for this role. The actual salary may vary depending on the candidate's qualifications and the company's compensation structure.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services, specifically Fintech and E-commerce

Company Size: Medium (501-1,000 employees)

Founded: 2020

Company Description:

• Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region.
• Its mission is to help people make their dreams come true by building the most customer-centric financial super-app on earth.
• The company serves millions of users in the region and partners with leading global and regional brands.

Company Specialties:

• Retail and E-commerce

Company Website: http://www.tamara.com

ASSUMPTION: Tamara is a fast-growing fintech company with a strong focus on customer-centricity and innovation. It operates in a competitive market and values employees who can drive growth and adapt to change.

📊 Role Analysis

Career Level: Mid-level to Senior

Reporting Structure: This role reports directly to the Chief Commercial Officer.

Work Arrangement: On-site, with the possibility of flexible working hours.

Growth Opportunities:

• Progression to a more senior role within the Commercial Strategy team or another department.
• Expansion of responsibilities as Tamara grows and enters new markets.
• Opportunities to work on cross-functional projects and gain exposure to different aspects of the business.

ASSUMPTION: This role offers significant growth potential as Tamara continues to expand its operations and enter new markets. The ideal candidate will be eager to take on new challenges and responsibilities as the company grows.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space

Office Location(s): Riyadh, Saudi Arabia

Geographic Context:

• Riyadh is the capital and largest city of Saudi Arabia, with a population of over 7 million.
• The city is a major commercial hub and offers a wide range of amenities and entertainment options.
• The cost of living in Riyadh is generally lower than in other major global cities.

Work Schedule: Full-time, 40 hours per week. Flexible working hours may be available.

ASSUMPTION: Riyadh offers a dynamic and multicultural work environment, with a wide range of opportunities for personal and professional growth. The cost of living is generally lower than in other major global cities, making it an attractive option for expats and locals alike.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager
• Final interview with senior leadership
• Background check and offer

Key Assessment Areas:

• Strategic thinking and problem-solving skills
• Leadership and team management abilities
• Cross-functional collaboration and communication skills
• Industry knowledge and commercial acumen

Application Tips:

• Tailor your resume to highlight your relevant experience and skills for this role.
• Prepare for behavioral and situational interview questions that focus on your leadership, team management, and problem-solving skills.
• Research Tamara's mission, values, and culture to demonstrate your fit with the company.

ATS Keywords: Commercial partnerships, sales strategy, team management, performance optimization, efficiency initiatives, financial services, MENA region, retail and e-commerce

ASSUMPTION: Tamara's interview process is designed to assess your strategic thinking, leadership, and team management skills, as well as your cultural fit with the company. The company values candidates who can drive growth and adapt to change in a fast-paced environment.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot)
• Project management tools (e.g., Asana, Trello)
• Data analysis tools (e.g., Excel, Google Analytics)
• Communication and collaboration tools (e.g., Microsoft Office, Slack)

ASSUMPTION: The ideal candidate will be comfortable using a range of tools and technologies to support their work. Experience with CRM software, project management tools, and data analysis tools is particularly relevant for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Innovation
• Collaboration
• Integrity
• Accountability

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Adaptable and resilient
• Data-driven and analytical

Self-Assessment Questions:

• How do you demonstrate customer-centricity in your work?
• Can you provide an example of a time when you had to adapt to significant change in a short period?
• How do you approach collaboration and teamwork in a fast-paced environment?

ASSUMPTION: Tamara values employees who are customer-focused, innovative, collaborative, and adaptable. The ideal candidate will be able to demonstrate these values in their work and fit well with the company's dynamic and fast-paced work environment.

⚠️ Potential Challenges

• Managing a diverse and distributed team across multiple markets.
• Balancing strategic planning with day-to-day operations.
• Adapting to a fast-paced and changing work environment.
• Navigating a competitive market and regulatory environment.

ASSUMPTION: The ideal candidate will be comfortable with the challenges of managing a diverse and distributed team, balancing strategic planning with day-to-day operations, and adapting to a fast-paced and changing work environment. They will also be able to navigate a competitive market and regulatory environment.

📈 Similar Roles Comparison

• This role is similar to a Head of Business Development or Head of Sales role in a financial services or fintech company.
• However, this role has a stronger focus on strategic partnerships and channel development, rather than direct sales.
• In terms of career path, this role could lead to a more senior position within the Commercial Strategy team or another department, or to a role with more strategic or operational responsibilities.

ASSUMPTION: The ideal candidate will have experience in a similar role or a related field, such as business development, sales, or commercial partnerships. They will be able to leverage their experience to drive success in this role and contribute to Tamara's growth and expansion.

📝 Sample Projects

• Developing and executing a strategic partnership plan with a major acquirer or payment service provider.
• Designing and delivering a training program to enhance the sales team's skills and performance.
• Implementing an efficiency-enhancing initiative, such as automation or improved sales tools, to improve the commercial team's productivity.

ASSUMPTION: These sample projects are designed to give applicants a sense of the types of initiatives they might work on in this role. The ideal candidate will be able to demonstrate their ability to lead and execute similar projects in their application and interview.

❓ Key Questions to Ask During Interview

• Can you describe the company's expansion plans and how this role fits into that strategy?
• How does Tamara support the professional development and growth of its employees?
• Can you provide an example of a time when the company had to adapt to significant change, and how did the team respond?
• How does Tamara measure the success of its commercial partnerships, and how can I contribute to that success?
• What are the biggest challenges facing the commercial team in the next 12 months, and how can this role help address them?

ASSUMPTION: These questions are designed to help applicants better understand the company's strategy, culture, and priorities, as well as the specific challenges and opportunities facing the commercial team. The ideal candidate will be able to ask insightful and relevant questions that demonstrate their interest in and understanding of the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience and skills for this role.
• Prepare for behavioral and situational interview questions that focus on your leadership, team management, and problem-solving skills.
• Research Tamara's mission, values, and culture to demonstrate your fit with the company.
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.