Head of Corporate Communications

📌 Core Information

🔹 Job Title: Head of Corporate Communications

🔹 Company: Sinch

🔹 Location: Stockholm, Stockholm County, Sweden

🔹 Job Type: Full-Time, On-site (Hybrid)

🔹 Category: Corporate Communications, Public Relations

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site (with hybrid flexibility)

🚀 Job Overview

Key aspects of this role include:

• Strategic leadership in developing and executing Sinch’s global communications strategy
• Managing media relations and building relationships with top-tier media and key industry voices
• Guiding executive visibility and crafting compelling executive content
• Ensuring cohesive messaging across all touchpoints, internally and externally
• Collaborating with regional marketing teams and managing external PR agencies

ASSUMPTION: This role requires a high level of strategic thinking, strong leadership skills, and extensive experience in corporate communications to drive Sinch's global narrative and brand voice.

📋 Key Responsibilities

✅ Develop and implement a comprehensive, globally-aligned corporate communications strategy

✅ Build and manage relationships with top-tier media and key industry voices

✅ Partner with Sinch’s leadership team to craft compelling executive content

✅ Design and deliver internal communications to inform, inspire, and engage employees

✅ Act as the communications lead for sensitive and high-impact situations

✅ Support quarterly earnings and other financial messaging as needed

✅ Collaborate with regional marketing teams to align corporate messaging with local market strategies

✅ Ensure consistent narrative and tone across all communications channels

✅ Lead and manage relationships with external PR agencies and communication vendors

ASSUMPTION: This role involves a high degree of cross-functional collaboration, requiring strong communication skills and the ability to adapt messaging across various audiences and formats.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, Marketing, or a related field (Master's degree preferred)

Experience: Extensive experience (10+ years) in corporate communications, public relations, or brand storytelling, preferably in global B2B tech or SaaS environments

Required Skills:

• Proven success in building and executing integrated communications strategies at scale
• Exceptional writing, editing, and storytelling skills
• Experience advising senior leaders and managing executive visibility initiatives
• Skilled in issues management and crisis communication
• Strong cross-functional communicator with global fluency and cultural awareness
• Experience working closely with regional marketing or field teams across geographies
• Leadership skills with experience building collaborative, high-performing teams while staying hands-on
• Fluency in Swedish and English (required)

Preferred Skills:

• Experience in the telecommunications or cloud communications industry
• Familiarity with API, SMS, Voice, RCS, and other relevant technologies

ASSUMPTION: Candidates should have a strong understanding of global B2B tech communications and be comfortable working in a fast-paced, dynamic environment.

💰 Compensation & Benefits

Salary Range: The salary range for this role is SEK 800,000 - 1,200,000 per year (approximately EUR 75,000 - 112,000 or USD 80,000 - 125,000), depending on experience and qualifications. This estimate is based on market research and Sinch's size as a mid-sized enterprise in the tech industry.

Benefits:

• Competitive benefits package, including health insurance and pension plans
• Flexible work arrangements, with a hybrid on-site/remote work model
• Opportunities for professional development and growth
• Dynamic, international work environment with a local presence in over 60 countries

Working Hours: Full-time position with standard Swedish working hours (37.5 hours/week), with flexibility for remote work as needed

ASSUMPTION: The salary range provided is an estimate based on market research and Sinch's size as a mid-sized enterprise in the tech industry. Actual compensation may vary based on individual qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Sinch operates in the IT Services and IT Consulting industry, focusing on cloud communications, VoIP, API, and other related technologies. The company serves over 150,000 businesses worldwide, including prominent brands like Google, Uber, and Visa.

Company Size: Sinch is a mid-sized company with 1,001-5,000 employees, providing a dynamic and collaborative work environment with ample opportunities for growth and development.

Founded: Sinch was founded in 2008 and has since grown into a global leader in customer communications, with a local presence in more than 60 countries.

Company Description:

• Sinch is pioneering the way the world communicates, enabling businesses to engage with their customers through mobile messaging, voice, and email.
• The company's Customer Communications Cloud powers engaging customer experiences, with a focus on reliability, security, and ease of use.
• Sinch's AI-infused Super Network, APIs, and applications ensure seamless connectivity with customers at every step of their journey.

Company Specialties:

• Cloud communications
• VoIP
• API
• Telecommunications
• SMS
• SaaS
• Telephony
• Voice
• RCS
• Personalized messaging
• Video
• CPaaS
• Mobile messaging
• Mobile marketing
• Customized video
• RCS Business Messaging

Company Website: http://www.sinch.com

ASSUMPTION: Sinch's focus on global expansion and innovation makes it an attractive employer for candidates seeking international experience and growth opportunities in the tech industry.

📊 Role Analysis

Career Level: This role is a senior leadership position, reporting directly to the Chief Marketing Officer (CMO) and overseeing a team of communications professionals.

Reporting Structure: The Head of Corporate Communications will lead a team of communications specialists, working closely with Sinch's executive team, sustainability function, investor relations, HR, and regional marketing leads.

Work Arrangement: This role follows a hybrid on-site/remote work arrangement, with a focus on collaboration and flexibility to balance work-life balance.

Growth Opportunities:

• Potential to shape Sinch's global communications strategy and make a significant impact on the company's brand and reputation
• Opportunities to work with a diverse, international team and gain exposure to various aspects of the business
• Chance to develop leadership skills and mentor team members, fostering a collaborative and high-performing work environment

ASSUMPTION: This role offers a unique opportunity for experienced communications professionals to drive Sinch's global narrative and make a significant impact on the company's success.

🌍 Location & Work Environment

Office Type: Sinch's headquarters in Stockholm, Sweden, offers a modern, collaborative work environment with state-of-the-art facilities and amenities.

Office Location(s): Lindhagensgatan 74, Stockholm, Stockholm County 112 18, SE

Geographic Context:

• Stockholm is the capital and largest city in Sweden, with a population of approximately 965,000 people.
• The city is known for its vibrant tech industry, with a strong focus on innovation and entrepreneurship.
• Stockholm offers a high quality of life, with a rich cultural scene, beautiful architecture, and abundant green spaces.

Work Schedule: Standard Swedish working hours (37.5 hours/week) with flexibility for remote work as needed

ASSUMPTION: Candidates should be comfortable working in a dynamic, international environment and be open to occasional travel for meetings and events.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen with the HR team to discuss the role and assess cultural fit
• In-depth interview with the hiring manager (CMO) to evaluate strategic thinking, leadership skills, and communications expertise
• Case study or presentation task to demonstrate problem-solving skills and creative thinking
• Final interview with key stakeholders to assess team dynamics and alignment with Sinch's values

Key Assessment Areas:

• Strategic thinking and communications expertise
• Leadership skills and team management
• Cultural fit and alignment with Sinch's values
• Problem-solving skills and creativity

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of Sinch's business and global communications landscape in your application materials
• Prepare for behavioral and situational interview questions that focus on your communications experience and leadership style

ATS Keywords: Corporate Communications, Public Relations, Brand Storytelling, Crisis Management, Executive Communications, Media Relations, Internal Communications, Financial Communications, Sustainability Communications, Cross-Functional Communication, Leadership, Global Fluency, Cultural Awareness, Team Building, Writing, Editing

ASSUMPTION: Sinch's hiring process is structured, competency-based, and designed to evaluate candidates' skills, experience, and qualifications relevant to the role. The process may include data-driven assessments to enhance hiring success.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• CRM software (e.g., Salesforce, HubSpot)
• Project management tools (e.g., Asana, Trello)
• Communications and collaboration platforms (e.g., Slack, Microsoft Teams)

ASSUMPTION: Candidates should be comfortable using industry-standard tools and platforms, with a willingness to learn and adapt to new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Dream Big: Sinch encourages employees to think ambitiously and strive for excellence in all aspects of their work
• Win Together: The company fosters a collaborative and inclusive work environment, emphasizing teamwork and mutual support
• Keep it Simple: Sinch values simplicity and efficiency in its operations and communications, aiming to make complex tasks and processes easy to understand and execute
• Make it Happen: The company encourages employees to take initiative, be proactive, and drive results

Work Style:

• Dynamic and fast-paced, with a focus on innovation and continuous improvement
• Collaborative and inclusive, with a strong emphasis on teamwork and mutual support
• Results-driven, with a focus on achieving measurable outcomes and making a significant impact on the business

Self-Assessment Questions:

• Do you align with Sinch's values and cultural principles?
• Are you comfortable working in a dynamic, international environment with a focus on collaboration and teamwork?
• Do you have a proven track record of driving results and making a significant impact on business success?

ASSUMPTION: Candidates should assess their fit with Sinch's values and cultural principles, as well as their comfort with the company's dynamic and collaborative work environment.

⚠️ Potential Challenges

• Managing multiple stakeholders and balancing competing priorities in a fast-paced, global environment
• Adapting to changing market conditions and evolving business needs
• Ensuring consistent messaging and brand voice across diverse regions and cultures
• Balancing the demands of internal and external communications, with a focus on employee engagement and customer experience

ASSUMPTION: Candidates should be prepared to navigate the complexities of a global, dynamic work environment and demonstrate their ability to manage multiple priorities and adapt to change.

📈 Similar Roles Comparison

• Unlike other corporate communications roles, this position requires a strong focus on global strategy and cross-functional collaboration, with a broad scope of responsibilities across internal and external communications
• Sinch's industry focus on cloud communications and customer experience sets it apart from other tech companies, offering unique opportunities for candidates with relevant experience
• This role provides a clear path for career growth and development, with the opportunity to shape Sinch's global narrative and make a significant impact on the company's success

ASSUMPTION: Candidates should consider the unique aspects of this role and assess their fit with Sinch's industry focus and career growth opportunities.

📝 Sample Projects

• Developing and executing a global communications strategy to launch a new product or service
• Managing a crisis communications response to a high-profile incident or issue
• Crafting and delivering a keynote speech for a senior executive at a major industry event

ASSUMPTION: Candidates should be prepared to discuss their experience with relevant projects and demonstrate their ability to drive results in a global, dynamic work environment.

❓ Key Questions to Ask During Interview

• How does this role fit into Sinch's overall business strategy, and what are the key priorities for the first 90 days?
• Can you describe the team structure and dynamics, and how does this role collaborate with other departments and functions?
• How does Sinch support the professional development and growth of its employees, particularly in the communications function?
• What are the key challenges facing the company, and how can this role contribute to addressing them?
• How does Sinch foster a culture of innovation and continuous improvement, and what opportunities are there for me to contribute to this aspect of the business?

ASSUMPTION: Candidates should prepare thoughtful, insightful questions that demonstrate their understanding of Sinch's business and their commitment to driving results in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://jobs.workable.com/jobs/68npsoaGYWpunqfo3Zpx3X/hybrid-head-of-corporate-communications-in-stockholm-at-sinch
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your strategic thinking, leadership abilities, and communications expertise
• Prepare for behavioral and situational interview questions that focus on your communications experience and leadership style
• Research Sinch's business and global communications landscape to demonstrate your understanding of the company and its industry
• Follow up with the HR team one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.