📌 Core Information
🔹 Job Title: Head of Creative
🔹 Company: Veeva Systems
🔹 Location: Columbus, Ohio, United States
🔹 Job Type: Full-Time
🔹 Category: Marketing & Creative
🔹 Date Posted: April 29, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Leading the growth and performance of the Creative Services team
- Overseeing brand and creative B2B marketing for Veeva corporate, North America, and Europe
- Collaborating with cross-functional marketing leadership to support industry-leading SaaS products
- Managing individual contributors and freelancers, embodying 'servant leadership'
- Ensuring high-quality design execution across a wide variety of B2B marketing assets
ASSUMPTION: This role requires a strategic thinker with a strong creative background and proven leadership skills to drive the team's growth and success in a dynamic, fast-paced environment.
📋 Key Responsibilities
✅ Own creative strategy, development, and execution for Veeva corporate, North American, and European markets
✅ Scale Creative Services to meet the needs of a rapidly growing SaaS leader
✅ Effectively manage individual contributors and freelancers directly, and embody ‘servant leadership’
✅ Act as champion for design thinking across marketing to ensure efficiency and collaboration
✅ Own and manage the creative budget responsibly and proactively
✅ Ensure Creative Services approaches projects with a deep understanding of our customers, audiences, product offerings, marketing plans, and key messaging across all lines of business
✅ Ensure a high level of design execution is met across a wide variety of B2B marketing assets
✅ Ensure that Creative Services is highly operational and able to efficiently manage a project queue with speed, flexibility, and quality
✅ Collaborate across the organization and manage the team to ensure Creative Services is oriented to helping advance the business in meaningful ways
ASSUMPTION: This role requires a strong understanding of B2B marketing, brand management, and creative design to successfully lead the Creative Services team and drive business growth.
🎯 Required Qualifications
Education: Bachelor's degree in Design, Marketing, or a related field (or equivalent experience)
Experience: 8+ years of relevant in-house/agency experience with marketing, brand, and interactive design. 4+ years’ in-house experience in B2B technology. 4+ years’ experience hiring, scaling, developing, and managing a design team. Preferably in a hyper-growth environment.
Required Skills:
- Expert-level skill in the Adobe Creative Suite (Illustrator, Photoshop, InDesign). Experience in Adobe XD, Figma, and Microsoft PowerPoint is preferred
- High skill level in interactive/web design and fundamental understanding of accessibility, usability, and UX best practices
- Exceptional organizational skills and proven ability to deliver high-quality projects on time and with minimal oversight
- Ability to see around corners, anticipating and planning for the unknown, even when requirements are somewhat ambiguous
- Strives for excellence and thrives in dynamic, fast-paced, high-growth environments
- Very strong written and verbal communication skills and the ability to think analytically
- A sound understanding of digital marketing practices, tactics, and strategies
Preferred Skills:
- Meaningful roles in both creative and UX environments
ASSUMPTION: This role requires a well-rounded creative professional with a strong background in B2B marketing and proven leadership skills to successfully lead the Creative Services team and drive business growth.
💰 Compensation & Benefits
Salary Range: $150,000 - $200,000 USD per year
Benefits:
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Working Hours: Full-time, with flexible work arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the United States. Actual salaries may vary depending on experience and location.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on the life sciences industry
Company Size: 5,001-10,000 employees, providing ample opportunities for growth and collaboration
Founded: 2007, with a strong history of innovation and customer success
Company Description:
- Veeva Systems is a leader in cloud-based software for the global life sciences industry
- Committed to innovation, product excellence, and customer success
- Has more than 875 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs
Company Specialties:
- Master Data Management
- Regulatory
- Quality
- OpenData
- Safety
- R&D
- Study Startup
- Clinical Data Management
- CTMS
- Oncology Data
- eTMF
- Clinical Operations
- Events Management
- Territory Alignment
- Multichannel CRM
- Customer Reference Data
- Cosmetics
- Consumer Goods
- Chemical
- Animal Health
- Remote Engage Meeting
- Medical Devices
- EDC
- CDB
- Vault Coder
- Vault Payments
- Vault QMS
- Quality Docs
- and Medcomms
Company Website: http://www.veeva.com
ASSUMPTION: Veeva Systems is a well-established company in the life sciences software industry, offering a range of products and services to support various aspects of the drug development and commercialization process.
📊 Role Analysis
Career Level: Senior leadership role, reporting directly to the VP, Marketing Shared Services
Reporting Structure: Oversees individual contributors and freelancers within the Creative Services team
Work Arrangement: Remote OK, with the expectation of being based on the East Coast, U.S.
Growth Opportunities:
- Leading the growth and performance of the Creative Services team
- Expanding the team's capabilities and offerings to support Veeva's rapid growth
- Potential career progression into broader marketing leadership roles within the organization
ASSUMPTION: This role offers significant growth opportunities, both in terms of team expansion and potential career progression within the organization.
🌍 Location & Work Environment
Office Type: Hybrid or remote, with the expectation of being based on the East Coast, U.S.
Office Location(s): Columbus, Ohio, United States
Geographic Context:
- Columbus, Ohio, is the state capital and the largest city in Ohio
- Known for its vibrant arts scene, diverse neighborhoods, and growing tech industry
- Offers a high quality of life with affordable housing, excellent schools, and numerous cultural attractions
Work Schedule: Full-time, with flexible work arrangements
ASSUMPTION: The East Coast location of this role provides access to a large talent pool and a vibrant cultural scene, while the flexible work arrangements offer a good work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the marketing leadership team
- Final interview with the VP, Marketing Shared Services
Key Assessment Areas:
- Creative portfolio and case studies
- Leadership and management skills
- Strategic thinking and problem-solving abilities
- Communication and interpersonal skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio showcasing your best creative work and explaining your thought process behind each piece
- Be ready to discuss your leadership style and how you've managed and grown teams in the past
- Research Veeva Systems and the life sciences industry to demonstrate your understanding of the company and its market
ATS Keywords: Creative Strategy, B2B Marketing, Design Thinking, Project Management, Adobe Creative Suite, Interactive Design, UX Best Practices, Organizational Skills, Digital Marketing, Team Management, Mentoring, Communication Skills, Strategic Thinking, Attention to Detail, Versatility, High Craft
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on creative portfolio and leadership skills. Applicants should be prepared to demonstrate their strategic thinking and problem-solving abilities throughout the interview process.
🛠️ Tools & Technologies
- Adobe Creative Suite (Illustrator, Photoshop, InDesign)
- Adobe XD, Figma, or other design tools
- Microsoft PowerPoint
- Project management tools (e.g., Asana, Jira, Trello)
- Marketing automation and analytics tools (e.g., Marketo, Google Analytics)
ASSUMPTION: This role requires proficiency in the Adobe Creative Suite and familiarity with other design tools, project management software, and marketing automation platforms.
👔 Cultural Fit Considerations
Company Values:
- Do the Right Thing
- Customer Success
- Employee Success
- Speed
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on driving business growth and customer success
Self-Assessment Questions:
- How do you embody 'servant leadership' in your management style?
- Can you provide an example of a time when you drove a team's growth and success in a dynamic, fast-paced environment?
- How do you ensure high-quality design execution across a wide variety of B2B marketing assets?
ASSUMPTION: Veeva Systems values a collaborative, fast-paced work environment that prioritizes customer success and driving business growth. Applicants should be prepared to demonstrate their alignment with these values and work style preferences throughout the interview process.
⚠️ Potential Challenges
- Managing a team of individual contributors and freelancers remotely
- Scaling the Creative Services team to meet the needs of a rapidly growing SaaS leader
- Balancing the demands of multiple lines of business and marketing plans
- Ensuring high-quality design execution across a wide variety of B2B marketing assets
ASSUMPTION: This role presents unique challenges related to remote team management, scaling the team, balancing multiple priorities, and maintaining high-quality design standards across various marketing assets.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on B2B marketing and leadership of the Creative Services team within a rapidly growing SaaS leader
- Industry-specific context: Life sciences software development, with a focus on supporting the growth and success of Veeva's SaaS products
- Career path comparison: Potential progression into broader marketing leadership roles within the organization
ASSUMPTION: This role offers unique opportunities for growth and leadership within the marketing function of a rapidly growing SaaS leader in the life sciences industry.
📝 Sample Projects
- Developing a comprehensive brand guidelines document for Veeva corporate, North America, and Europe
- Creating a series of integrated marketing campaigns to launch a new SaaS product in the life sciences industry
- Designing and implementing a new project management system to streamline the Creative Services team's workflow
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that the Head of Creative might undertake to drive the growth and success of the Creative Services team and support Veeva's SaaS products.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the Creative Services team currently, and how can this role help address them?
- How does the marketing leadership team support the growth and development of the Creative Services team?
- What opportunities exist for the Creative Services team to expand its capabilities and offerings to support Veeva's rapid growth?
- How does Veeva Systems prioritize work-life balance and employee well-being, particularly for remote team members?
- What is the company's long-term vision for the Creative Services team, and how does this role fit into that plan?
ASSUMPTION: Applicants should use the interview process to gain a deeper understanding of the company's priorities, growth plans, and support for the Creative Services team, as well as the specific needs and challenges of the role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio showcasing your best creative work and explaining your thought process behind each piece
- Be ready to discuss your leadership style and how you've managed and grown teams in the past
- Research Veeva Systems and the life sciences industry to demonstrate your understanding of the company and its market
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
