Head of Creative

📌 Core Information

🔹 Job Title: Head of Creative

🔹 Company: Veeva Systems

🔹 Location: Boston, Massachusetts

🔹 Job Type: Full-Time

🔹 Category: Marketing & Creative

🔹 Date Posted: April 29, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Leading the growth and performance of the Creative Services team
• Overseeing brand and creative B2B marketing for Veeva corporate, North America, and Europe
• Managing the creative budget and ensuring high-quality design execution
• Collaborating across the organization to advance the business

ASSUMPTION: This role requires a strategic and operational mindset, balancing creative excellence with efficient project management.

📋 Key Responsibilities

✅ Own creative strategy, development, and execution for Veeva corporate, North American, and European markets

✅ Scale Creative Services to meet the needs of a rapidly growing SaaS leader

✅ Effectively manage individual contributors and freelancers directly, embodying ‘servant leadership’

✅ Act as champion for design thinking across marketing to ensure efficiency and collaboration

✅ Own and manage the creative budget responsibly and proactively

✅ Ensure Creative Services approaches projects with a deep understanding of customers, audiences, product offerings, marketing plans, and key messaging

✅ Ensure a high level of design execution is met across a wide variety of B2B marketing assets

✅ Ensure that Creative Services is highly operational and able to efficiently manage a project queue with speed, flexibility, and quality

✅ Collaborate across the organization and manage the team to ensure Creative Services is oriented to helping advance the business in meaningful ways

ASSUMPTION: This role requires a strong understanding of B2B marketing, brand strategy, and creative execution, as well as the ability to manage and develop a high-performing team.

🎯 Required Qualifications

Education: Bachelor's degree in Design, Marketing, or a related field

Experience: 8+ years of relevant in-house/agency experience with marketing, brand, and interactive design, including 4+ years in-house experience in B2B technology

Required Skills:

• Proven history of hiring, scaling, developing, and managing a design team, preferably in a hyper-growth environment
• Expert-level skill in the Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• High skill level in interactive/web design and fundamental understanding of accessibility, usability, and UX best practices
• Exceptional organizational skills and proven ability to deliver high-quality projects on time and with minimal oversight
• Ability to see around corners, anticipating and planning for the unknown, even when requirements are somewhat ambiguous
• Strives for excellence and thrives in dynamic, fast-paced, high-growth environments
• Very strong written and verbal communication skills and the ability to think analytically
• A sound understanding of digital marketing practices, tactics, and strategies

Preferred Skills:

• Meaningful roles in both creative and UX environments

ASSUMPTION: Candidates with a strong portfolio demonstrating design excellence, strategic thinking, and versatility across various marketing applications will be highly competitive for this role.

💰 Compensation & Benefits

Salary Range: $150,000 - $200,000 USD per year

Benefits:

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Working Hours: Full-time (40 hours/week), with flexibility for remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual salaries may vary within the range or below, depending on the candidate's unique qualifications and location.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specifically focused on the life sciences industry

Company Size: 5,001-10,000 employees, providing ample opportunities for growth and collaboration

Founded: 2007, with a history of innovation and customer success in the life sciences industry

Company Description:

• Veeva Systems is a leader in cloud-based software for the global life sciences industry
• Committed to innovation, product excellence, and customer success
• Headquartered in the San Francisco Bay Area, with offices in Canada, Europe, Asia, and Latin America

Company Specialties:

• Master Data Management
• Regulatory
• Quality
• OpenData
• Safety
• R&D
• Study Startup
• Clinical Data Management
• CTMS
• Oncology Data
• eTMF
• Clinical Operations
• Events Management
• Territory Alignment
• Multichannel CRM
• Customer Reference Data
• Cosmetics
• Consumer Goods
• Chemical
• Animal Health
• Remote Engage Meeting
• Medical Devices
• EDC
• CDB
• Vault Coder
• Vault Payments
• Vault QMS
• Quality Docs
• and Medcomms

Company Website: http://www.veeva.com

ASSUMPTION: Veeva Systems is a well-established company with a strong reputation in the life sciences industry, providing a stable and innovative work environment for employees.

📊 Role Analysis

Career Level: Senior-level role with significant impact on the company's marketing efforts and creative direction

Reporting Structure: Reports to the VP, Marketing Shared Services, with the opportunity to manage individual contributors and freelancers directly

Work Arrangement: Remote OK, with flexibility to work from home or in the office

Growth Opportunities:

• Potential to scale and grow the Creative Services team as the company expands
• Opportunities to collaborate with cross-functional marketing leadership and influence the broader marketing team
• Possibility to advance within the marketing organization or explore other areas of the business

ASSUMPTION: This role offers significant growth potential, both in terms of team expansion and personal career development, as Veeva continues to grow and succeed in the life sciences industry.

🌍 Location & Work Environment

Office Type: Hybrid (Work Anywhere) – employees have the flexibility to work from home or in the office

Office Location(s): Boston, Massachusetts, with additional offices in Pleasanton, CA; Barcelona, Spain; Shanghai, China; Tokyo, Japan; Toronto, Canada; and Neuilly-sur-Seine, France

Geographic Context:

• Boston, MA – a major tech hub with a thriving life sciences industry
• Access to a diverse talent pool and numerous networking opportunities
• East Coast time zone, with potential for collaboration with teams in Europe and Asia

Work Schedule: Full-time (40 hours/week), with flexibility for remote work and core hours to be determined

ASSUMPTION: The hybrid work environment and East Coast location provide a strong balance between work-life integration and collaboration with global teams.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager or a member of the talent acquisition team
• Portfolio review and creative challenge
• On-site or virtual interview with cross-functional stakeholders
• Final interview with the VP, Marketing Shared Services

Key Assessment Areas:

• Creative portfolio and problem-solving skills
• Leadership and team management abilities
• Strategic thinking and understanding of B2B marketing
• Communication and interpersonal skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a comprehensive portfolio showcasing your design work, including case studies demonstrating your strategic approach and problem-solving skills
• Be ready to discuss your leadership style, team management experience, and how you've scaled and developed design teams in the past
• Research Veeva Systems and the life sciences industry to demonstrate your understanding of the company and its mission

ATS Keywords: Creative Strategy, B2B Marketing, Design Thinking, Project Management, Adobe Creative Suite, Interactive Design, UX Best Practices, Organizational Skills, Digital Marketing, Team Management, Mentoring, Attention to Detail, Communication Skills, Strategic Thinking, Flexibility, Collaboration

ASSUMPTION: The interview process will focus on assessing the candidate's creative skills, strategic thinking, leadership abilities, and cultural fit within the Veeva Systems organization.

🛠️ Tools & Technologies

• Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Adobe XD (preferred)
• Figma
• Microsoft PowerPoint

ASSUMPTION: Proficiency in the Adobe Creative Suite is required, with a preference for experience in Adobe XD and Figma. Familiarity with Microsoft PowerPoint is also beneficial.

👔 Cultural Fit Considerations

Company Values:

• Do the Right Thing
• Customer Success
• Employee Success
• Speed

Work Style:

• Collaborative and cross-functional, with a focus on teamwork and shared goals
• Fast-paced and dynamic, with a strong emphasis on innovation and continuous improvement
• Customer-centric, with a focus on delivering value and excellence to customers

Self-Assessment Questions:

• How do you embody 'servant leadership' in your management style?
• Can you provide an example of a time when you successfully scaled and developed a design team in a hyper-growth environment?
• How do you ensure that your creative work aligns with the broader marketing strategy and business objectives?

ASSUMPTION: Candidates who align with Veeva Systems' values and work style, and can demonstrate a strong commitment to customer success, employee success, and a fast-paced, collaborative work environment will be well-suited to this role.

⚠️ Potential Challenges

• Managing a remote team and ensuring consistent design quality across various marketing assets
• Balancing creative excellence with efficient project management and budget constraints
• Navigating a rapidly growing SaaS leader and adapting to changing priorities and market demands
• Collaborating effectively with cross-functional marketing leadership and influencing the broader marketing team

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a strategic approach to creative management and team development.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on B2B marketing and brand strategy for a SaaS leader in the life sciences industry
• Industry-specific context and customer base require a deep understanding of the life sciences industry and its unique marketing challenges
• Career path comparison: This role offers significant growth potential, both in terms of team expansion and personal career development, as Veeva continues to grow and succeed in the life sciences industry

ASSUMPTION: This role is unique in its focus on B2B marketing and brand strategy for a SaaS leader in the life sciences industry, providing a strong platform for career growth and development.

📝 Sample Projects

• Developing a comprehensive brand style guide for Veeva corporate, North America, and Europe
• Creating a series of integrated marketing campaigns to launch a new SaaS product in the life sciences industry
• Designing and implementing a user-friendly and accessible website for a life sciences company, incorporating UX best practices

ASSUMPTION: These sample projects demonstrate the range of creative and strategic challenges the Head of Creative Services may face, requiring a strong portfolio and proven problem-solving skills.

❓ Key Questions to Ask During Interview

• How does the Creative Services team currently collaborate with other marketing teams, and what opportunities exist for improvement?
• Can you describe the team structure and reporting relationships within the Marketing Shared Services organization?
• How does Veeva Systems support the professional development and growth of its employees, particularly within the creative and marketing teams?
• What are the most significant challenges facing the life sciences industry, and how can the Creative Services team help address them through innovative marketing strategies?
• How does Veeva Systems measure the success of its marketing efforts, and what key performance indicators (KPIs) are most relevant to the Head of Creative Services role?

ASSUMPTION: Asking these questions will help candidates better understand the role, the team, and the broader marketing organization, enabling them to make an informed decision about their fit for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a comprehensive portfolio showcasing your design work, including case studies demonstrating your strategic approach and problem-solving skills
• Be ready to discuss your leadership style, team management experience, and how you've scaled and developed design teams in the past
• Research Veeva Systems and the life sciences industry to demonstrate your understanding of the company and its mission
• Follow up with the hiring manager or a member of the talent acquisition team one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.