🔹 Job Title: Head of Creative Operations
🔹 Company: Soar With Us
🔹 Location: London, City of, United Kingdom
🔹 Job Type: Full-time, Hybrid
🔹 Category: Advertising Services
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Central London HQ with remote flexibility)
Key aspects of this role include:
ASSUMPTION: This role requires a strong operational thinker with a proven track record in improving workflows and team efficiency in high-growth, fast-paced environments. The ideal candidate will have experience managing project delivery across multiple clients and teams simultaneously.
✅ Lead the Creative Strategy team, ensuring deadlines, quality, performance, and expectations are consistently met
✅ Implement systems and structures that improve team performance, reduce bottlenecks, and streamline internal operations to drive efficiency gains
✅ Define and monitor core KPIs across the performance creative team and drive powerful reporting of department KPIs to measure team and individual performance
✅ Lead and manage a growing team of creative strategists, providing structure, feedback, and performance coaching
✅ Act as a senior point of contact for internal teams to ensure smooth delivery and consistent quality across accounts
✅ Continuously refine creative workflows, processes, and collaboration tools to improve speed and reduce inefficiencies
✅ Work closely with leadership to plan resourcing, recruitment, and scaling of the creative function
✅ Analyse creative team performance data to identify trends, risks, or opportunities and present regular reports to leadership on team performance, workload capacity, and client delivery metrics
ASSUMPTION: The role requires a balance of strategic oversight and hands-on involvement, with the ability to coach and develop high-potential talent.
Education: Bachelor's degree in a relevant field (e.g., Marketing, Business, or a related discipline)
Experience: 5+ years in an operations, delivery, or team management role within a creative, performance marketing, or digital agency environment
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in the e-commerce and digital marketing industries may have an advantage in this role.
Salary Range: £70,000 - £90,000 per annum (based on industry standards for similar roles in London)
Benefits:
Working Hours: Full-time, with flexible remote work options
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in London. The final offer may vary depending on the candidate's experience and qualifications.
Industry: Soar With Us is a multi-award-winning e-commerce growth agency that specializes in advanced digital marketing strategies for D2C and e-commerce brands. They are official partners of Meta and TikTok.
Company Size: Soar With Us is a small company with 11-50 employees, offering a dynamic and fast-paced work environment.
Founded: Soar With Us was founded in 2019 and has since grown to become a leading agency in the e-commerce space.
Company Description:
Company Specialties:
Company Website: soarwithus.co
ASSUMPTION: Soar With Us' focus on e-commerce growth and advanced digital marketing strategies makes it an attractive option for candidates interested in the e-commerce and digital marketing industries.
Career Level: This role is a senior leadership position, reporting directly to the Performance Director.
Reporting Structure: The Head of Creative Operations will lead the Creative Strategy team and collaborate with cross-functional teams, including Media Buyers, Account Managers, and Production.
Work Arrangement: This is a hybrid role, with a requirement to work from the Central London HQ and enjoy remote flexibility.
Growth Opportunities:
ASSUMPTION: This role offers significant growth opportunities for the right candidate, as Soar With Us continues to scale and expand its client base.
Office Type: Soar With Us' headquarters is located in Central London, offering a modern and collaborative work environment.
Office Location(s): Hambi Media HQ, Oval, Central London
Geographic Context:
Work Schedule: The working hours for this role are full-time, with flexible remote work options available.
ASSUMPTION: The hybrid work arrangement and central London location make this role an attractive option for candidates seeking a balance between office collaboration and remote flexibility.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Creative Delivery, Performance Tracking, Operational Excellence, Team Management, Client Satisfaction, Quality Control, Operational Efficiency, Workflow Design, Data Insights, Leadership, Communication, Collaboration, Project Oversight, KPI Ownership, Performance Management, Coaching
ASSUMPTION: Applicants should focus on demonstrating their operational thinking, leadership skills, and experience in relevant industries to increase their chances of success in the interview process.
ASSUMPTION: Familiarity with Meta, TikTok, and e-commerce marketing platforms is beneficial for this role, but not strictly required.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Candidates who are comfortable working in fast-paced environments, data-driven decision-making, and collaborative team cultures are likely to be a strong fit for Soar With Us.
ASSUMPTION: The ideal candidate will be comfortable with the challenges associated with high-growth environments and have a proven track record of successfully managing teams and driving operational excellence.
ASSUMPTION: This role offers a unique opportunity for candidates interested in the intersection of creativity, operational excellence, and data-driven decision-making in the e-commerce industry.
ASSUMPTION: These sample projects are designed to highlight the operational and leadership aspects of the role, as well as the candidate's ability to drive continuous improvement and enhance team performance.
ASSUMPTION: These interview questions are designed to provide insight into the company culture, the role's priorities, and the challenges and opportunities associated with the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.