📌 Core Information
🔹 Job Title: Head Of Internal Communications
🔹 Company: Simply Business
🔹 Location: Boston, MA
🔹 Job Type: Permanent
🔹 Category: Insurance
🔹 Date Posted: May 9, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Developing and executing global internal communications strategy
- Driving business strategy understanding and engagement across 1,000+ employees
- Partnering with senior leadership to shape narrative and communications
- Fostering a culture of engagement and connection across US and UK offices
ASSUMPTION: This role requires a strategic mindset, exceptional communication skills, and the ability to influence and engage diverse stakeholders.
📋 Key Responsibilities
✅ Creating and delivering global internal communications strategy
✅ Driving clear understanding of business strategy and guiding employees in executing it
✅ Defining core communication principles and providing strategic counsel to leaders
✅ Constantly seeking new ways to keep employees informed, engaged, and connected
✅ Collaborating with market CEOs, Group Executive Team, and Chief People Officer to align communications priorities
ASSUMPTION: This role involves a mix of strategic planning and hands-on delivery, requiring adaptability and strong organizational skills.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Journalism, or a related field
Experience: Proven experience (5-10 years) in internal communications, preferably within a global organization
Required Skills:
- Data-driven approach to communications
- Exceptional written and storytelling skills
- Ability to simplify complex information and communicate authentically
- Proven ability to guide and influence senior stakeholders
- Strong project management and organizational skills
Preferred Skills:
- Experience in the insurance industry
- Fluency in multiple languages
ASSUMPTION: A master's degree in a related field or relevant certifications (e.g., IABC, PRSA) may be beneficial but are not required.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Head of Internal Communications role with 5-10 years of experience in the Boston area)
Benefits:
- Group plan for medical, dental, vision, and prescription drug coverage
- Short term disability, long term disability, and life insurance coverage
- Participation in the Company’s bonus program
- Participation in 401(k) plan with a 5% employer match
- Commuter benefits
- 25 days of vacation time plus 10 sick days and 10 company holidays
- Genuine investment in learning and development
- Regular team outings and volunteer opportunities
- Awesome office space
- Hybrid working model
Working Hours: Full-time (40 hours per week), with flexibility to work remotely 2-3 days per week
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Insurance
Company Size: 1,001-5,000 employees (global), with approximately 500 employees in the US
Founded: 2000 (in the UK)
Company Description:
- Simply Business is a digital insurance brokerage specializing in protecting small businesses
- Founded in the UK in 2000, the company expanded to the US in 2016
- Simply Business offers a range of insurance products, including business insurance, professional indemnity, public liability, and employers' liability
Company Specialties:
- Business insurance
- Public liability insurance
- Professional indemnity insurance
- Landlord insurance
- Employers' liability insurance
- Product liability insurance
Company Website: SimplyBusiness.com
ASSUMPTION: Simply Business is a well-established company with a strong reputation in the insurance industry, offering a range of products tailored to small businesses.
📊 Role Analysis
Career Level: Senior leadership role, reporting directly to the Global CEO
Reporting Structure: This role does not have direct reports but will collaborate with various teams, including market CEOs, the Group Executive Team, and the Chief People Officer
Work Arrangement: Hybrid, with a mix of on-site and remote work (2-3 days per week remote)
Growth Opportunities:
- Potential to shape the internal communications function and make a significant impact on the company's culture and employee engagement
- Opportunity to work closely with senior leadership and gain exposure to strategic decision-making processes
- Potential to progress to a more senior role within the communications function or take on additional responsibilities as the company grows
ASSUMPTION: This role offers a unique opportunity to drive change and make a significant impact on the company's internal communications and culture.
🌍 Location & Work Environment
Office Type: Hybrid, with a mix of on-site and remote work
Office Location(s): Boston, MA (with potential for occasional travel to the UK headquarters)
Geographic Context:
- Boston is a major hub for the insurance industry, offering ample networking opportunities
- The city is known for its vibrant culture, rich history, and strong educational institutions
- Boston has a diverse and inclusive community, with a growing tech scene
Work Schedule: Full-time (40 hours per week), with flexibility to work remotely 2-3 days per week
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen with the HR team
- First-round interview with the Global CEO and/or Group Executive Team
- Second-round interview with key stakeholders (e.g., market CEOs, Chief People Officer)
- Final interview with the Global CEO
Key Assessment Areas:
- Communication skills and ability to craft compelling narratives
- Strategic thinking and problem-solving abilities
- Cultural fit and alignment with Simply Business' values
- Understanding of the insurance industry and relevant business acumen
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your internal communications work, demonstrating your ability to drive engagement and understanding
- Research Simply Business' company culture and values to ensure a strong fit
- Prepare thoughtful questions to ask during the interview process
ATS Keywords: Internal Communications, Strategic Communications, Employee Engagement, Stakeholder Management, Global Communications, Business Strategy, Change Management, Cultural Transformation
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, and cultural fit, with a strong emphasis on relevant experience and industry knowledge.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Communication platforms (e.g., Slack, Microsoft Teams)
- Design tools (e.g., Canva, Adobe Creative Suite) for creating visual content
ASSUMPTION: The required tools and technologies for this role are standard and widely used within the communications industry.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Data-driven
- Collaborative
- Inclusive
- Agile
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Data-driven and results-focused
- Adaptable and open to change
Self-Assessment Questions:
- How do you ensure that your communications are inclusive and accessible to a diverse global workforce?
- Can you provide an example of a time when you drove employee engagement through strategic internal communications?
- How do you approach collaborating with senior leadership to shape communications strategy?
ASSUMPTION: Simply Business values a diverse and inclusive workforce, with a strong emphasis on collaboration, data-driven decision-making, and adaptability.
⚠️ Potential Challenges
- Managing communications for a global workforce with diverse needs and preferences
- Balancing strategic planning with hands-on delivery and execution
- Navigating a fast-paced and dynamic work environment
- Adapting to a hybrid work arrangement and managing remote team dynamics
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a strategic mindset.
📈 Similar Roles Comparison
- Compared to a traditional internal communications role, this position requires a higher level of strategic thinking and stakeholder management
- Unlike many internal communications roles, this position does not have direct reports but will collaborate with various teams and senior leadership
- This role offers a unique opportunity to drive change and make a significant impact on the company's culture and employee engagement
ASSUMPTION: This role is unique in its scope and impact, offering a rare opportunity to shape internal communications strategy at a senior level within a global organization.
📝 Sample Projects
- Developing and executing a global internal communications strategy for a major organizational change (e.g., merger, acquisition, or restructuring)
- Creating and implementing an employee engagement campaign to drive cultural transformation
- Managing a crisis communications situation, ensuring accurate and timely information is disseminated to employees
ASSUMPTION: These sample projects demonstrate the strategic and high-impact nature of the role, requiring strong communication skills, adaptability, and stakeholder management.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's long-term growth plans, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics within the internal communications function?
- How does Simply Business support the professional development and growth of its employees?
- What are the key challenges facing the internal communications function, and how can this role address them?
- How does Simply Business foster a culture of inclusion and diversity, and what initiatives are in place to support this?
ASSUMPTION: These questions will help assess the role's strategic fit, team dynamics, and opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your internal communications work, demonstrating your ability to drive engagement and understanding
- Research Simply Business' company culture and values to ensure a strong fit
- Prepare thoughtful questions to ask during the interview process
- Follow up with the HR team one week after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
