Claim logo

Head of Market Growth

Claim
Full-time
On-site
New York, New York, United States
πŸš€ Growth Marketing
πŸ“Œ Core Information

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Market Growth

πŸ”Ή Company: Claim

πŸ”Ή Location: New York, NY

πŸ”Ή Job Type: Hybrid (3 days in-office per week)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 23, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site with remote flexibility

πŸš€ Job Overview

πŸš€ Job Overview

Key aspects of this role include:

  • Spearheading city launches and expansion for Claim
  • Driving growth through integrated product and marketing initiatives
  • Collaborating cross-functionally with Product, Marketing, and Ops teams
  • Creating unforgettable local moments that scale

ASSUMPTION: This role requires a strategic, scrappy, and creative individual with a strong background in GTM, growth, or product marketing. Familiarity with consumer behavior and marketplace dynamics is crucial for success in this position.

πŸ“‹ Key Responsibilities

πŸ“‹ Key Responsibilities

βœ… Develop and grow the scalable GTM playbook: Partner with leadership to determine market-level goals and priorities, and create a playbook for city launches that can be replicated and optimized.

βœ… Own the GTM strategy for new city launches: Plan and execute market launches, ensuring alignment with overall company strategy and local market needs.

βœ… Operational lead for GTM initiatives: Ensure the smooth execution of one-off campaigns and create scalable processes for city launches across the organization.

βœ… Amplify integrated and product strategies with on-the-ground activities: Create and prioritize local activities that complement and enhance overall growth strategies, such as experiential marketing, ambassador programs, and field marketing.

βœ… Collaborate with channel leads: Work closely with influencer, paid, and social teams to integrate local insights into full-funnel campaigns that maximize impact and growth.

βœ… Evaluate impact and inform iteration: Use a mix of product data, growth metrics, A/B tests, and qualitative feedback to assess campaign performance and drive continuous improvement.

ASSUMPTION: This role requires a data-driven mindset, strong analytical skills, and the ability to balance strategic thinking with quick execution. Experience with data visualization tools and familiarity with AI tools are strong pluses.

🎯 Required Qualifications

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field. MBA or relevant advanced degree is a plus.

Experience: 5-7 years of experience in GTM, growth, product marketing, or generalist marketing roles at a high-growth consumer company. Proven success in launching new markets with localized product, marketing, or community activations.

Required Skills:

  • Proven ability to drive user acquisition and growth in new markets
  • Strong cross-functional chops and experience working with diverse teams
  • Deep understanding of consumer behavior, ideally in marketplaces, social apps, or lifestyle brands
  • Familiarity with channel leads and experience working with paid, influencer, and field marketing teams
  • Strategic mindset with a bias towards action and a willingness to test and iterate quickly
  • Familiarity with data visualization tools and analytical mindset

Preferred Skills:

  • Experience with community-led growth, ambassador programs, or local grassroots marketing
  • Familiarity with virality, referrals, and product-led growth mechanisms
  • Love and familiarity with AI tools

ASSUMPTION: While technical skills are not required, a strong analytical mindset and willingness to learn are essential for success in this role.

πŸ’° Compensation & Benefits

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $150,000 per year

Benefits:

  • Health, dental, and vision insurance
  • 401k matching
  • Three weeks of vacation
  • Equity packages for all employees

Working Hours: Full-time (40 hours per week) with flexible remote work options

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles, experience levels, and locations. The actual salary may vary based on individual qualifications and market conditions.

πŸ“Œ Applicant Insights

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development

Company Size: 11-50 employees (Small to Medium-sized)

Founded: 2021 (4 years ago)

Company Description:

  • Claim is a viral social shopping platform that helps brands acquire and retain loyal customers
  • By combining real-time purchase data and cash-back rewards, Claim drives Gen Z users to new favorite restaurants, coffee shops, and brands
  • The platform's unique pay-per-acquisition model offers marketers a risk-free growth channel with reliable results and real-world engagement

Company Specialties:

  • Social commerce
  • Cash-back rewards
  • AI-powered algorithms
  • User acquisition and retention
  • Brand partnerships

Company Website: www.claim.co

ASSUMPTION: As a small to medium-sized company, Claim offers a dynamic and agile work environment where employees have a significant impact on the company's growth and success.

πŸ“Š Role Analysis

Career Level: Mid-level to Senior (depending on experience)

Reporting Structure: This role reports directly to the Head of Growth and works cross-functionally with Product, Marketing, and Ops teams.

Work Arrangement: Hybrid (3 days in-office per week) with flexible remote work options

Growth Opportunities:

  • As Claim expands into new markets, there will be opportunities to take on more ownership across markets, channels, and even build out new growth functions and teams
  • With the company's rapid growth, there will be ample opportunities for career advancement and professional development

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a substantial impact on the company's success and advance their career.

🌍 Location & Work Environment

Office Type: Hybrid (combination of on-site and remote work)

Office Location(s): New York, NY

Geographic Context:

  • New York City is a major market with a diverse population and a vibrant startup ecosystem
  • The city offers a wide range of cultural, entertainment, and dining options
  • New York City is a major hub for the tech industry, with numerous networking opportunities and events

Work Schedule: Full-time (40 hours per week) with flexible remote work options

ASSUMPTION: New York City offers a dynamic and exciting work environment, with ample opportunities for professional growth and networking.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screen (25 minutes) to learn more about the candidate's background and goals
  • Second screens (30 minutes each) with the hiring manager and other team members to discuss growth strategies, collaboration, and execution
  • Take-home assignment (2-3 hours) to reflect the kind of work the candidate will do in the role
  • Presentation and experience interview (1 hour) to present the assignment and discuss past experience and approach to growth
  • References (if close to an offer) to gather insights from people the candidate has worked with directly
  • Decision made quickly and transparently throughout the process

Key Assessment Areas:

  • Strategic thinking and approach to growth
  • Collaboration and cross-functional teamwork
  • Execution and ability to drive results
  • Adaptability and willingness to learn

Application Tips:

  • Customize your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral interview questions that focus on your approach to growth, collaboration, and execution
  • Be ready to discuss past experiences and how you've tackled challenges in similar roles
  • Showcase your understanding of Claim's platform and how you can contribute to its growth

ATS Keywords: Growth Marketing, User Acquisition, Market Launch, GTM Strategy, Cross-Functional Collaboration, Consumer Behavior, Marketplace Dynamics, AI Tools, Data Visualization

ASSUMPTION: The interview process is designed to assess the candidate's strategic thinking, collaboration, and execution skills, as well as their cultural fit with the Claim team.

πŸ› οΈ Tools & Technologies

  • Data visualization tools (Mode or similar)
  • AI tools for growth and marketing
  • Project management tools (Asana, Trello, or similar)
  • Collaboration tools (Slack, Google Workspace, or similar)

ASSUMPTION: Familiarity with these tools is preferred, but not required. The ideal candidate will be willing to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric: We put our users first in everything we do
  • Innovative: We embrace change and continuously improve
  • Collaborative: We work together to achieve greatness
  • Data-driven: We make decisions based on data and evidence
  • Inclusive: We foster an environment where everyone can thrive

Work Style:

  • Fast-paced: We move quickly and embrace a test-and-learn mindset
  • Data-driven: We use data to inform our decisions and measure our impact
  • Collaborative: We work closely with cross-functional teams to achieve our goals
  • Adaptable: We embrace change and pivot when needed

Self-Assessment Questions:

  • How do you align with Claim's customer-centric value, and how have you demonstrated this in past roles?
  • Describe a time when you had to adapt to a significant change in your work environment. How did you handle it, and what was the outcome?
  • How do you approach working with diverse teams, and what steps do you take to ensure everyone's voices are heard?

ASSUMPTION: The ideal candidate will be a strong cultural fit with Claim's values and work style, with a proven track record of success in similar roles.

⚠️ Potential Challenges

  • Managing multiple city launches simultaneously, requiring strong prioritization and time management skills
  • Balancing strategic thinking with quick execution, as market conditions may change rapidly
  • Collaborating effectively with cross-functional teams, requiring strong communication and interpersonal skills
  • Adapting to new tools and technologies as the company grows and evolves

ASSUMPTION: The ideal candidate will be able to thrive in a fast-paced, dynamic environment and embrace the challenges that come with driving growth in a rapidly expanding company.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a strong focus on product-led growth and user acquisition through innovative, integrated campaigns
  • As a small to medium-sized company, Claim offers more autonomy and opportunities for impact than larger organizations
  • This role offers significant growth potential, with opportunities to advance one's career as the company expands into new markets

ASSUMPTION: This role is ideal for candidates seeking a challenging, high-impact position in a dynamic, growing company, with a strong focus on product-led growth and user acquisition.

πŸ“ Sample Projects

  • Developing and executing a go-to-market strategy for a new city launch, including product, marketing, and community activations
  • Collaborating with cross-functional teams to create integrated campaigns that drive user acquisition and engagement
  • Analyzing campaign performance data to optimize strategies and maximize impact

ASSUMPTION: These sample projects reflect the kind of work the ideal candidate will do in this role, requiring a strong blend of strategic thinking, execution, and data-driven decision-making.

❓ Key Questions to Ask During Interview

  • Can you describe a time when you had to pivot your growth strategy due to changing market conditions? How did you handle it, and what was the outcome?
  • How do you approach collaborating with cross-functional teams, and what steps do you take to ensure everyone's voices are heard?
  • Can you walk me through your process for developing and executing a go-to-market strategy for a new product or service?
  • How do you stay up-to-date with industry trends and new tools that could impact your growth strategies?
  • Can you provide an example of a successful growth campaign you've led, and what key metrics you used to measure its impact?

ASSUMPTION: These interview questions are designed to assess the candidate's strategic thinking, collaboration, and execution skills, as well as their cultural fit with Claim's values and work style.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the linked job posting
  • Customize your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral interview questions that focus on your approach to growth, collaboration, and execution
  • Be ready to discuss past experiences and how you've tackled challenges in similar roles
  • Showcase your understanding of Claim's platform and how you can contribute to its growth
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.