📌 Core Information
🔹 Job Title: Head of Partnerships
🔹 Company: ShipperHQ
🔹 Location: Austin, Texas, United States
🔹 Job Type: Full-Time, Hybrid (2 days in office per week)
🔹 Category: Executive & Management
🔹 Date Posted: May 2, 2025
🚀 Job Overview
Key aspects of this role include:
- Driving partnership strategy to expand business and accelerate sales growth
- Building, managing, and strengthening key relationships with partners
- Collaborating with senior leadership and sales teams to shape and execute partnership strategy
- Conducting market research to identify new partnership opportunities and emerging industry trends
- Attending industry events and conferences to build and strengthen partnership network
ASSUMPTION: This role requires a strategic mindset, strong interpersonal skills, and the ability to thrive in a fast-paced environment. The ideal candidate will have experience in SaaS partnerships or channel sales, with a proven track record of driving revenue growth through partnerships.
📋 Key Responsibilities
- Own and drive the partnership strategy to expand business and accelerate sales growth
- Build, manage, and strengthen key relationships with partners to drive long-term success
- Collaborate with cross-functional teams to integrate partnerships into business strategy
- Define key performance metrics, track partnership success, and refine strategies as needed
- Negotiate and manage high-value partnerships that drive revenue growth
- Conduct market research to identify new partnership opportunities and emerging industry trends
- Attend industry events and conferences to build and strengthen partnership network
ASSUMPTION: The responsibilities listed above are not exhaustive and may evolve based on business needs and the candidate's skills.
🎯 Required Qualifications
Education:
- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience:
- 8+ years in SaaS partnerships or channel sales, with at least 3 years in the e-commerce space
- 4+ years of management experience, including leading and mentoring partnership teams
- Proven track record of negotiating and managing high-value partnerships that drive revenue growth
- Deep understanding of the SaaS and e-commerce landscape
- Experience collaborating with cross-functional teams to integrate partnerships into business strategy
- Strong analytical skills with the ability to track performance metrics and optimize strategies accordingly
- Proficiency with Hubspot and other partnership management tools
- Background in fast-paced, high-growth environments with a track record of navigating complexity
- Experience working with cross-functional teams to integrate partnerships into overall business strategy
- History of cultivating and maintaining strong relationships with key stakeholders and partners
Preferred Skills:
- Experience with e-commerce platforms and SaaS solutions
- Familiarity with the Austin, TX tech scene
💰 Compensation & Benefits
Salary Range: $150,000 - $200,000 per year (based on experience and industry standards for similar roles)
Benefits:
- 22 days of PTO plus public holidays
- 401k Match
- Medical, Dental, and Vision Insurance
- Maternity and Paternity Leave
Working Hours: Full-time, with flexible hours and the option to work remotely within the US
📌 Applicant Insights
Company Context:
- Industry: Software Development, specifically e-commerce shipping and checkout management
- Company Size: 51-200 employees
- Founded: 2008, in Austin, TX
- Company Description: ShipperHQ empowers retailers to turn shipping and checkout into a competitive edge, offering real-time rates, custom delivery options, and smarter fulfillment logic. With 15+ years of expertise, they serve thousands of customers in 150+ countries.
- Company Specialties: eCommerce Shipping, Shipping Management, Shipping Rate Management, Shipping Checkout Management, and Checkout Page Optimization
Role Analysis:
- Career Level: Executive-level role, reporting directly to the CEO
- Reporting Structure: The Head of Partnerships will oversee a team of partnership managers and coordinators
- Work Arrangement: Hybrid, with a preference for local candidates to work in the Austin, TX office two days per week
- Growth Opportunities: This role offers the chance to grow and develop within the company, potentially leading to a C-level position as the company expands
Location & Work Environment:
- Office Type: Modern, collaborative office space in Austin, TX
- Office Location(s): 4801 Southwest Parkway, Building 2, Ste 240, Austin, TX 78735, US
- Geographic Context: Austin, TX, is a vibrant tech hub with a thriving startup scene, offering a high quality of life with affordable housing, diverse culture, and numerous outdoor activities
- Work Schedule: Flexible hours with the option to work remotely within the US
💼 Interview & Application Insights
Typical Process:
1. Online application and resume screening
2. Phone or video screening with the HR team
3. In-depth phone or video interview with the hiring manager and/or team members
4. On-site or virtual final interview with senior leadership
5. Background check and reference check
Key Assessment Areas:
- Partnership strategy and negotiation skills
- Ability to thrive in a fast-paced, high-growth environment
- Cultural fit and alignment with ShipperHQ's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your partnership experience, problem-solving skills, and ability to work in a fast-paced environment
- Research ShipperHQ's industry, competitors, and partnership strategy to demonstrate your understanding of the business
ATS Keywords: Partnership Strategy, Relationship Management, Negotiation, Revenue Growth, Market Research, Cross-Functional Collaboration, Analytical Skills, SaaS, E-commerce, Hubspot, Interpersonal Skills, Problem Solving, Leadership, Team Management, Trust Building, Strategic Thinking
🛠️ Tools & Technologies
- Hubspot (CRM and marketing automation platform)
- Salesforce (CRM platform, used for some partnership management)
- Microsoft Office Suite (for general productivity and collaboration)
- Google Workspace (for email, calendar, and document collaboration)
👔 Cultural Fit Considerations
Company Values:
- Honesty: ShipperHQ values transparency and open communication, fostering a culture of trust and accountability
- Responsiveness: The team prioritizes quick decision-making and prompt communication to meet the needs of customers and partners
- Innovation: ShipperHQ encourages creativity and continuous improvement, driving the development of new features and solutions
Work Style:
- Collaborative: The team works closely together, sharing knowledge and supporting each other's growth
- Adaptable: ShipperHQ values the ability to pivot and adjust strategies based on changing market conditions and customer feedback
- Customer-focused: The team prioritizes the needs of customers and partners, ensuring that their solutions meet the market's demands
Self-Assessment Questions:
1. How do you align partnerships with overarching business objectives?
2. Can you provide an example of a time when you built trust and fostered a long-term partnership?
3. How do you thrive in fast-paced environments, balancing high-level strategy with hands-on execution?
4. How do you approach navigating ambiguity and solving complex challenges with a proactive mindset?
🛑 Potential Challenges
- Role-specific: The Head of Partnerships must be able to balance strategic planning with day-to-day partnership management, which can be challenging for some candidates
- Company-specific: ShipperHQ's rapid growth may present challenges in maintaining a cohesive company culture and ensuring consistent communication across teams
- Location-specific: Austin, TX, has a competitive job market, which may make it challenging to attract and retain top talent
- Industry-specific: The e-commerce landscape is constantly evolving, requiring the Head of Partnerships to stay up-to-date with emerging trends and technologies
📈 Similar Roles Comparison
- Head of Business Development: This role focuses on driving revenue growth through new business opportunities, rather than strategic partnerships. It may require more sales and business development experience.
- VP of Strategic Partnerships: This role typically involves higher-level strategic decision-making and may require more experience in senior leadership roles. It may also involve less day-to-day partnership management.
- Director of Partnerships: This role may have a more narrow focus, such as managing a specific type of partnership (e.g., technology or marketing partnerships). It may also have less responsibility for overall partnership strategy.
📝 Sample Projects
1. Developing a comprehensive partnership strategy for a new e-commerce platform, including target partners, negotiation tactics, and integration plans
2. Conducting market research to identify emerging trends in e-commerce shipping and optimizing ShipperHQ's partnership portfolio accordingly
3. Managing a high-value partnership with a major e-commerce platform, driving revenue growth and enhancing the customer experience
💡 Key Questions to Ask During Interview
1. How does ShipperHQ approach strategic planning and execution for partnerships?
2. Can you describe the team structure and dynamics for the Head of Partnerships role?
3. How does ShipperHQ measure and track the success of partnerships?
4. What are the most significant challenges facing ShipperHQ's partnership strategy, and how can this role address them?
5. How does ShipperHQ support the professional development and growth of its partnership team members?
📝 Next Steps for Applicants
To apply for this position:
1. Submit your application through [this link](https://shipperhq.applytojob.com/apply/BvQtxOFEXo/Head-Of-Partnership)
2. Tailor your resume and cover letter to highlight relevant experience and skills for this role
3. Prepare for behavioral interview questions that focus on your partnership experience, problem-solving skills, and ability to work in a fast-paced environment
4. Research ShipperHQ's industry, competitors, and partnership strategy to demonstrate your understanding of the business
5. Follow up with the hiring manager one week after your application, expressing your interest in the role and inquiring about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
