Head of Public Engagement and Communications

📌 Core Information

🔹 Job Title: Head of Public Engagement and Communications

🔹 Company: World Vision

🔹 Location: Bintaro, Indonesia

🔹 Job Type: Full-time

🔹 Category: Non-profit Organizations

🔹 Date Posted: April 16, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading strategic communication plans to promote World Vision Indonesia’s mission and enhance brand visibility
• Managing media relations, digital engagement, and internal communication strategies
• Building strong relationships with key stakeholders and increasing public support for World Vision’s mission
• Ensuring consistent and compelling messaging across all platforms, contributing to fundraising efforts, advocacy goals, and overall organizational objectives

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and experience in public relations and media engagement. A personal commitment to World Vision's mission and values is also essential.

📋 Key Responsibilities

✅ Develop and execute comprehensive public engagement and communications strategies that increase brand visibility and support World Vision’s mission

✅ Lead the development of consistent and impactful brand messaging, ensuring alignment with World Vision’s core values and mission and brand guidelines across all platforms and communications

✅ Enhance World Vision's digital presence, drive social media engagement, and optimize online platforms to reach wider audiences

✅ Position World Vision’s leadership as experts in child and humanitarian issues, development, and advocacy, leveraging speaking engagements, written thought leadership, and other public opportunities

✅ Develop media engagement strategy, cultivate and maintain positive relationships with national and international media, ensuring strong media coverage of World Vision’s work

✅ Develop public engagement strategy, including influencers & volunteers strategy who can amplify World Vision's message and engage new audiences

✅ Develop, update, and lead the execution of an internal communication strategy to ensure staff and board members have a strong understanding of World Vision’s mission and activities

✅ Develop and implement crisis communication strategies to protect World Vision's reputation, particularly in emergency or disaster situations, ensuring that stakeholders and the public are informed with timely, accurate information

✅ Coordinate and support the Senior Leadership Team (SLT) with reputation management and strategic communication initiatives

ASSUMPTION: This role requires strong leadership, strategic thinking, and excellent communication skills. Experience in crisis communication and managing teams is also valuable.

🎯 Required Qualifications

Education: Bachelor's degree in communications, creative management, public relations, journalism, or a related field

Experience: At least 5 years of professional experience in communications, creative management, public relations, journalism, or a related field, with at least 2 years of experience in people management

Required Skills:

• Excellent writing skills, with strong understanding of photographic and/or video skills preferred
• Demonstrated ability to think and manage strategically, plan and meet deadlines
• An energetic, analytical, and self-starting approach to projects that involve significant responsibility
• Excellent interpersonal and cross-cultural communication skills
• Fluency in English (verbal and written)
• Personal faith and commitment to Jesus Christ, as expressed through World Vision’s vision, mission, and core values

Preferred Skills:

• Experience in the non-profit sector
• Experience working with international organizations
• Fluency in additional languages

ASSUMPTION: Candidates with experience in the non-profit sector and international organizations may have a better understanding of World Vision's mission and work environment.

💰 Compensation & Benefits

Salary Range: Based on experience and local market conditions, the estimated salary range for this role is IDR 25,000,000 - 35,000,000 per year. This is an estimate and the actual salary may vary.

Benefits:

• Health insurance
• Retirement plan
• Employee assistance program
• Professional development opportunities

Working Hours: Full-time, Monday-Friday, with flexibility to work evenings and weekends as needed

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: World Vision is the largest child-focused private charity in the world, operating in nearly 100 countries. They focus on tackling the root causes of poverty and improving the lives of vulnerable children.

Company Size: World Vision has over 33,000 staff members and serves over 200 million vulnerable children worldwide. This means there are ample opportunities for career growth and impact.

Founded: World Vision was founded in 1950 and has since grown into a global organization with a strong reputation for its humanitarian, development, and advocacy work.

Company Description:

• World Vision is a Christian humanitarian, development, and advocacy organization devoted to improving the lives of children, families, and their communities around the world
• They serve all people, regardless of religion, race, ethnicity, or gender
• World Vision is committed to creating lasting impact that will live on in generations to come

Company Specialties:

• International Development
• Advocacy
• Emergency Relief
• Education & Lifeskills
• Health
• Child Protection - Anti Trafficking - Child Labour
• Water
• Sanitation
• Hygiene

Company Website: http://www.wvi.org

ASSUMPTION: World Vision's global presence and impact make it an attractive employer for candidates seeking to make a significant difference in the world.

📊 Role Analysis

Career Level: This role is at the senior management level, reporting directly to the Country Director

Reporting Structure: The Head of Public Engagement and Communications will lead the Public Engagement and Communications team and may have supervisory responsibilities

Work Arrangement: This is an on-site role based in Bintaro, Indonesia, with the possibility of occasional remote work

Growth Opportunities:

• Potential for career advancement within World Vision's global organization
• Opportunities to work on high-impact projects and initiatives
• Chance to gain experience in international development and humanitarian work

ASSUMPTION: This role offers significant opportunities for professional growth and development within a global organization.

🌍 Location & Work Environment

Office Type: World Vision Indonesia's office is a modern, collaborative workspace with a casual dress code

Office Location(s): Bintaro, Indonesia

Geographic Context:

• Bintaro is a suburb of Jakarta, Indonesia's capital city, with a population of over 10 million people
• The office is located in a bustling commercial area with easy access to public transportation
• Indonesia is the world's fourth most populous country, with a diverse cultural landscape and rich history

Work Schedule: The work schedule is generally Monday-Friday, 9:00 AM - 5:00 PM, with flexibility to work evenings and weekends as needed

ASSUMPTION: The office environment is multicultural and dynamic, reflecting World Vision's global presence and commitment to diversity and inclusion.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the HR department
• In-person or video call interview with the hiring manager and/or team members
• Background check and reference checks
• Job offer

Key Assessment Areas:

• Communication skills and strategic thinking
• Experience in public relations and media engagement
• Alignment with World Vision's mission and values
• Leadership and team management skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of World Vision's mission and values in your application materials
• Prepare examples of your past work that showcase your communication skills and strategic thinking

ATS Keywords: Strategic Communication, Brand Management, Digital Engagement, Media Relations, Public Engagement, Crisis Communication, Project Management, Interpersonal Skills, Cross-Cultural Communication, Writing Skills, Thought Leadership, Team Leadership, Advocacy, Relationship Building, Analytical Skills, Self-Starter

ASSUMPTION: The application process may take several weeks, depending on the volume of applicants and the hiring team's availability.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Social media platforms (Facebook, Twitter, Instagram, LinkedIn)
• Crisis communication software (e.g., TeamSite, Canto DAM)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with these tools is preferred but not required. Training will be provided as needed.

👔 Cultural Fit Considerations

Company Values:

• We are Christian
• We are committed to the poor
• We value people
• We are stewards
• We partner

Work Style:

• Collaborative and team-oriented
• Adaptable and responsive to change
• Results-driven and focused on impact
• Committed to learning and growth

Self-Assessment Questions:

• How do you align with World Vision's Christian mission and values?
• Can you provide an example of a time when you successfully managed a team through a significant change or crisis?
• How do you approach continuous learning and professional development?

ASSUMPTION: Candidates who demonstrate a strong fit with World Vision's values and work style are more likely to succeed in this role.

⚠️ Potential Challenges

• Managing a team remotely or across different time zones
• Balancing multiple priorities and deadlines
• Working in a fast-paced, dynamic environment
• Navigating cultural differences and language barriers

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a commitment to World Vision's mission and values.

📈 Similar Roles Comparison

• This role is similar to a Director of Communications or Head of Public Relations in other non-profit organizations
• However, World Vision's global presence and impact make this role unique in its scope and scale
• Career progression in World Vision may involve moving to different countries or taking on different roles within the organization

ASSUMPTION: Candidates with experience in similar roles in other non-profit organizations may find this role appealing, but they should also consider the unique aspects of working for a global organization like World Vision.

📝 Sample Projects

• Developing and executing a comprehensive communication strategy for a major fundraising campaign
• Managing media relations for a high-profile crisis or emergency response
• Creating and implementing an internal communication strategy to improve employee engagement and retention

ASSUMPTION: These projects are examples of the types of initiatives the Head of Public Engagement and Communications might lead, but the specific projects will depend on the organization's needs and priorities.

❓ Key Questions to Ask During Interview

• What are the biggest communication challenges facing World Vision Indonesia currently, and how can this role address them?
• How does World Vision support the professional development and growth of its employees?
• What is the team structure and dynamic like within the Public Engagement and Communications department?
• How does World Vision engage with and involve local communities in its work?
• What is the organization's approach to work-life balance and employee well-being?

ASSUMPTION: These questions can help candidates better understand the role, the team, and the organization, and demonstrate their interest and engagement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your past work that showcase your communication skills and strategic thinking
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.