V

Head of Strategic Audience Marketing

Vanguard
Full-time
On-site
Malvern, Pennsylvania, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Strategic Audience Marketing

πŸ”Ή Company: Vanguard

πŸ”Ή Location: Malvern, PA

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 14, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading a team of marketing strategists to develop and execute audience-centric marketing strategies for key audiences
  • Collaborating with various teams to deliver cohesive, omni-channel, personalized client experiences that drive measurable business outcomes
  • Hiring, evaluating, and supervising crew, providing guidance and training, and setting performance standards
  • Mentoring and coaching crew to develop and maintain a broad knowledge of marketing industry forces, competition, and trends
  • Driving the development of a continuous feedback loop to gather input from sales, client services, and other partners regarding business needs

ASSUMPTION: This role requires a strategic mindset, customer-centric focus, and exceptional leadership skills to advocate for client needs and present strategic recommendations to senior leadership.

πŸ“‹ Key Responsibilities

βœ… Lead a team of marketing strategists to develop and execute audience-centric marketing strategies for key audiences, bringing Vanguard’s mission to life for these investors

βœ… Collaborate with teams across Global Marketing, Sales, Digital Client Experience, and Workplace Solutions to develop and deliver cohesive, omni-channel, personalized client experiences that drive measurable business outcomes

βœ… Hire, evaluate, and supervise crew, providing guidance and training as necessary to develop crew, and set performance standards

βœ… Mentor and coach crew to ensure they develop and maintain a broad knowledge and awareness of marketing industry forces, competition, and trends to act as a trusted advisor in developing client marketing strategies

βœ… Lead specialists and managers, providing insight on best practices and assisting the team with obstacles, ensuring the team meets tactical and strategic objectives and overall business strategy

βœ… Communicate with stakeholders, leaders, team members, management, and department partners to ensure that requirements and priorities are understood, and monitor client marketing activity progress and results

βœ… Drive the development of a continuous feedback loop to gather input from sales, client services, and other partners regarding business needs, and proactively identify opportunities to improve positioning of topics critical to the business area

βœ… Lead the development of client marketing tracking methodology to set parameters of success based on relevant data, analytics, and desired results that are measurable

βœ… Ensure all steps are taken to mitigate risk and maintain control, compliance, audit, and legal requirements in client marketing plans, and maintain an appropriate level of technical marketing and business knowledge to support program implementation

βœ… Participate in special projects and perform other duties as assigned

ASSUMPTION: This role requires a high level of strategic thinking, collaboration, and leadership to drive client outcomes and business success.

🎯 Required Qualifications

Education: Undergraduate degree in Marketing or equivalent experience required. Graduate degree preferred.

Experience: Eight years related work experience, including three years of marketing experience.

Required Skills:

  • Strategic Mindset
  • Customer-Centric Focus
  • Leadership Skills
  • Marketing Strategy
  • Collaboration
  • Client Engagement
  • Performance Management
  • Budget Management
  • Data Analytics
  • Risk Management
  • Communication
  • Mentoring
  • Coaching
  • Market Knowledge
  • Continuous Improvement
  • Feedback Mechanism

Preferred Skills:

  • Experience in the financial services industry
  • Proven track record of driving measurable business outcomes

ASSUMPTION: Candidates with a strong background in strategic marketing, leadership, and a deep understanding of client needs will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (Based on industry standards for a Head of Marketing role with 10+ years of experience in the financial services industry)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off
  • Tuition assistance
  • Employee discounts on Vanguard funds

Working Hours: Full-time, Hybrid (2-3 days on-site per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. Vanguard is a leading provider of low-cost index funds and is known for its client-centric approach to investing.

Company Size: 10,001+ employees. As a large organization, Vanguard offers numerous opportunities for career growth and development.

Founded: 1975. Vanguard was founded by John C. Bogle and is headquartered in Valley Forge, PA.

Company Description:

  • Vanguard is a mission-driven organization focused on helping investors achieve their financial goals
  • The company offers a wide range of investment products and services, including mutual funds, ETFs, and retirement plans
  • Vanguard is known for its low-cost structure and commitment to client advocacy

Company Specialties:

  • Index Funds
  • Mutual Funds
  • ETFs
  • Retirement Plans
  • Investment Management

Company Website: http://www.vanguard.com

ASSUMPTION: Vanguard's large size and extensive product offerings provide applicants with diverse career opportunities and exposure to various aspects of the investment industry.

πŸ“Š Role Analysis

Career Level: Executive. This role is a senior leadership position within the marketing organization.

Reporting Structure: The Head of Strategic Audience Marketing will report directly to the Head of Global Marketing and will oversee a team of marketing strategists.

Work Arrangement: Hybrid. This role requires a hybrid work arrangement, with 2-3 days on-site per week.

Growth Opportunities:

  • Potential to advance to a more senior marketing leadership role within the organization
  • Opportunity to gain experience in strategic marketing and leadership within the financial services industry
  • Possibility to expand the team and take on additional responsibilities as the business grows

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop leadership skills and advance their career within the organization.

🌍 Location & Work Environment

Office Type: Corporate headquarters. The Malvern office is one of Vanguard's corporate headquarters and is home to various teams and departments.

Office Location(s): 100 Vanguard Blvd, Malvern, PA 19355

Geographic Context:

  • Malvern is a suburb of Philadelphia, located approximately 20 miles west of the city
  • The area offers a mix of urban and suburban living, with easy access to cultural attractions, outdoor recreation, and entertainment
  • Malvern is home to several other major corporations and has a strong job market

Work Schedule: Full-time, with a hybrid work arrangement (2-3 days on-site per week)

ASSUMPTION: The Malvern office provides a collaborative and engaging work environment, with opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a member of the HR team
  • Behavioral interview with the hiring manager
  • Case study presentation and Q&A with the marketing team
  • Final interview with the Head of Global Marketing

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management abilities
  • Understanding of marketing principles and industry trends
  • Client-centric mindset and ability to advocate for client needs

Application Tips:

  • Tailor your resume and cover letter to highlight your strategic marketing experience and leadership skills
  • Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
  • Research Vanguard's mission, values, and investment philosophy to demonstrate your understanding of the organization and its culture

ATS Keywords: Strategic Marketing, Leadership, Client Engagement, Marketing Strategy, Team Management, Financial Services, Investment Industry, Marketing Team, Client Marketing, Audience Marketing

ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership skills, and understanding of the investment industry and Vanguard's mission.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., Marketo, Pardot)
  • Customer relationship management software (e.g., Salesforce)
  • Data analytics tools (e.g., Tableau, Power BI)
  • Project management software (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the candidate's experience and the team's needs.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put clients first
  • Be inclusive
  • Act with integrity
  • Persevere
  • Value collaboration

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and flexible
  • Results-focused and action-oriented

Self-Assessment Questions:

  • Do you have a proven track record of driving measurable business outcomes through strategic marketing initiatives?
  • Are you comfortable working in a collaborative, team-oriented environment and managing a team of marketing strategists?
  • Do you have a strong understanding of the investment industry and Vanguard's mission and values?

ASSUMPTION: Candidates who align with Vanguard's values and work style will be most successful in this role and contribute to the organization's mission.

⚠️ Potential Challenges

  • Managing a team of marketing strategists with diverse backgrounds and expertise
  • Balancing the needs of multiple stakeholders, including clients, sales, and other internal teams
  • Adapting to a hybrid work environment and managing team members remotely
  • Keeping up with the fast-paced and ever-evolving investment industry

ASSUMPTION: The challenges associated with this role are typical for a senior leadership position in the marketing department of a large financial services organization.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other Head of Marketing positions within the financial services industry, but with a specific focus on strategic audience marketing
  • Unlike other marketing roles, this position requires a deep understanding of the investment industry and Vanguard's unique mission and values
  • Career paths for this role may include advancement to a more senior marketing leadership role or transition to a different functional area within the organization

ASSUMPTION: This role offers unique opportunities and challenges compared to other marketing leadership positions within the financial services industry.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing strategy for a new investment product launch
  • Conducting market research to identify trends and opportunities in the investment industry and adjusting marketing strategies accordingly
  • Collaborating with sales and client services teams to create targeted marketing campaigns that drive client engagement and outcomes

ASSUMPTION: The specific projects associated with this role will vary depending on the candidate's experience and the team's needs, but will generally focus on strategic marketing initiatives that drive measurable business outcomes.

❓ Key Questions to Ask During Interview

  • Can you describe the team I will be managing and their current priorities?
  • How does this role fit into the broader marketing organization and the company's overall strategy?
  • What are the biggest challenges facing the marketing team currently, and how can this role help address them?
  • How does Vanguard support the professional development and growth of its marketing team members?
  • What is the company's approach to work-life balance, and how does that manifest in this role?

ASSUMPTION: Asking thoughtful questions during the interview process will help candidates better understand the role, the team, and the company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your strategic marketing experience and leadership skills
  • Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
  • Research Vanguard's mission, values, and investment philosophy to demonstrate your understanding of the organization and its culture
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.