📌 Core Information
🔹 Job Title: Head of Strategic Partnerships
🔹 Company: AfterShip
🔹 Location: US, Remote
🔹 Job Type: Full-Time
🔹 Category: Business Development
🔹 Date Posted: 2025-04-17
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Developing and executing global strategic partnerships strategy
- Closing high-value deals with tech platforms, solution providers, agencies, and systems integrators
- Defining scalable partnership programs
- Leading and mentoring a distributed partnerships team
- Collaborating cross-functionally with various teams to align partnership efforts with business objectives
ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a focus on driving revenue growth and market expansion through strategic partnerships.
📋 Key Responsibilities
✅ Design and lead AfterShip’s global strategic partnerships strategy to support revenue, product adoption, and market expansion
✅ Personally own and close high-value deals with tech platforms, solution providers, agencies, and systems integrators
✅ Define scalable programs (tech/agency/integration) including partner onboarding, enablement, co-selling, and co-marketing
✅ Lead and mentor a distributed partnerships team across APAC and North America
✅ Collaborate cross-functionally with Product, Marketing, Sales, and Customer Success to align partnership efforts with business objectives
✅ Set and manage KPIs to track partnership success and ROI, including sourced revenue, product integration usage, and co-marketing results
✅ Represent AfterShip externally at conferences, summits, and partner events as a senior spokesperson and ecosystem champion
ASSUMPTION: This role involves a mix of strategic planning, deal negotiation, team leadership, and cross-functional collaboration to drive successful partnerships and business growth.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: Minimum 7 years in partnership management or business development, with at least 3 years in a leadership role
Required Skills:
- Proven track record in strategic partnership development and execution
- Deep understanding of the eCommerce industry and logistics
- Excellent commercial instincts, strong negotiation skills, and a proven ability to turn relationships into revenue
- Data-driven approach with a focus on outcome and ROI
- Excellent communication and presentation skills, with experience representing a company externally
- Ability to influence cross-functionally and work effectively across time zones and teams
Preferred Skills:
- Experience leading geographically distributed teams across different time zones
- Fluency in multiple languages
ASSUMPTION: Candidates should have a strong background in partnership management, with a deep understanding of the eCommerce industry and a proven track record of driving revenue growth through strategic partnerships.
💰 Compensation & Benefits
Salary Range: $150,000 - $200,000 per year (based on industry standards for a Head of Strategic Partnerships role with 7-10 years of experience)
Benefits:
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
Working Hours: Full-time position, with flexible hours depending on your time zone
ASSUMPTION: The salary range is estimated based on industry standards for a Head of Strategic Partnerships role, with consideration for the candidate's experience level and the company's size and success.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on eCommerce and post-purchase customer experience
Company Size: 201-500 employees, with a global presence and a flat team structure that encourages collaboration and experimentation
Founded: 2012, with over 10 years of experience in the eCommerce space
Company Description:
- AfterShip is a customer experience platform that sparks loyalty and engagement for global eCommerce brands and retailers
- Offering a full suite of software covering the entire customer journey, AfterShip helps brands enhance the customer experience at every step
- With 17,000+ customers, AfterShip is used by iconic brands and recognized as a Retail Technology Power Player by Business Insider
Company Specialties:
- Business Intelligence
- API solutions
- Integration
- Streamline
- Print Shipping labels
- Calculate Shipping Rates
- API Integrations
- API Solutions
- Customer Reviews
- One-Stop-Shop
- Post Sales Customer Service
- Enterprise Technical Support
- Enterprise Software Solutions
- eCommerce Software Solutions
- Best Online Shopping Experience
- Online Retailer Post Sales Support
- Shipping Performance and Analytics
- Integration with Shipment Tracking Systems
- Shipping Data Analytics
- Global Client Base of International Online Retailers and Martketplaces
- Partnership with International Couriers
- International Carriers
- International Logistic Companies
- Developing for Developers
- Software Integration and Solutions
- Branded Tracking Solutions
- Branded Returns Solutions
- Branded Shipping Solutions
- Branded Reviews Solutions
- Branded Rewards Solutions
- Branded Customer Reviews
- Branded Shipment Tracking
- Branded Package Tracking
- Branded Returns and Refunds
- Customer Self Service Returns Solutions
- Customer Self Service Shipment Tracking Solutions
- Customer Care
- Customer Success
- Customer Rewards
- and Customer Service
Company Website: http://www.aftership.com
ASSUMPTION: AfterShip is a well-established company in the eCommerce space, with a strong focus on customer experience and a global presence.
📊 Role Analysis
Career Level: Senior leadership role, reporting directly to the VP of Revenue
Reporting Structure: Leads the Global Partnerships team, spanning APAC and North America
Work Arrangement: Remote-first, with up to 30% travel annually for industry events
Growth Opportunities:
- Potential to shape the future of AfterShip's partnership strategy and drive significant business growth
- Opportunity to mentor and develop a high-performing partnerships team
- Career progression and professional development opportunities within the company
ASSUMPTION: This role offers a unique opportunity to drive strategic partnerships and business growth for a well-established company in the eCommerce space, with potential for significant career advancement.
🌍 Location & Work Environment
Office Type: Remote-first, with hub locations in Singapore, Austin, Hong Kong, Shenzhen, Noida, Toronto, and Barcelona
Office Location(s): US, Remote
Geographic Context:
- AfterShip has a global presence, with offices and team members across multiple time zones
- The remote-first work setup allows for flexible hours and a better work-life balance
- The company encourages a flat team structure, fostering collaboration and experimentation
Work Schedule: Full-time, with flexible hours depending on your time zone
ASSUMPTION: The remote-first work environment at AfterShip offers a high degree of flexibility and autonomy, with a strong emphasis on results and collaboration.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- Behavioral and situational interview with the hiring manager and a team member
- Final interview with the VP of Revenue
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and partnership development skills
- Negotiation and communication skills
- Leadership and team management abilities
- Cross-functional collaboration and influencing skills
- Industry knowledge and understanding of AfterShip's business
Application Tips:
- Highlight your proven track record in strategic partnership development and execution
- Tailor your resume and cover letter to emphasize your relevant skills and experiences
- Prepare examples of successful partnerships you've closed and the strategies you employed
- Research AfterShip's business and industry to demonstrate your understanding and enthusiasm for the role
ATS Keywords: Strategic Partnerships, Business Development, eCommerce, Logistics, Negotiation, Cross-Functional Collaboration, Data-Driven Decision Making, Team Leadership, Strategic Planning, Revenue Generation, Market Expansion, Program Development, Relationship Building, Public Speaking, Mentoring, Outcome Focused
ASSUMPTION: The interview process at AfterShip is designed to assess the candidate's strategic thinking, partnership development skills, and cultural fit, with a strong emphasis on real-world examples and behavioral questions.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Data analysis and visualization tools (e.g., Excel, Google Analytics)
ASSUMPTION: AfterShip uses a variety of tools and technologies to support its global operations and partnership efforts, with a focus on collaboration, communication, and data-driven decision making.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative and curious
- Collaborative and inclusive
- Results-driven and accountable
- Adaptable and resilient
Work Style:
- Remote-first and flexible
- Results-driven and autonomous
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and resilient
Self-Assessment Questions:
- How do you approach building and maintaining strong, strategic partnerships with key industry players?
- How do you balance strategic planning with hands-on execution in a remote work environment?
- How do you foster a culture of collaboration and innovation within a distributed, global team?
ASSUMPTION: AfterShip values a customer-centric, innovative, and collaborative work environment, with a strong emphasis on results-driven and adaptable team members.
⚠️ Potential Challenges
- Managing a distributed team across multiple time zones and cultures
- Balancing strategic planning with day-to-day execution and deal closure
- Navigating a fast-paced, dynamic work environment with a flat team structure
- Adapting to the unique needs and priorities of AfterShip's diverse customer base
ASSUMPTION: The Head of Strategic Partnerships role at AfterShip presents unique challenges and opportunities, requiring a balance of strategic thinking, leadership, and adaptability.
📈 Similar Roles Comparison
- Unlike traditional business development roles, this position requires a strong focus on strategic partnership development and execution, with a broader scope of responsibilities
- Compared to other senior leadership roles, this position offers a unique opportunity to drive business growth and innovation through strategic partnerships
- Career progression in this role could lead to senior vice president or chief revenue officer positions, with a focus on strategic partnerships and business development
ASSUMPTION: The Head of Strategic Partnerships role at AfterShip is distinct from other business development or senior leadership positions, with a unique focus on strategic partnership development and execution.
📝 Sample Projects
- Developing a comprehensive partnership strategy to drive revenue growth and market expansion for AfterShip
- Negotiating and closing a strategic partnership with a major eCommerce platform to integrate AfterShip's solutions and expand market reach
- Designing and implementing a scalable partner onboarding and enablement program to support AfterShip's global partnership efforts
ASSUMPTION: The Head of Strategic Partnerships role at AfterShip involves a wide range of projects, from strategic planning and deal negotiation to program development and team leadership.
❓ Key Questions to Ask During Interview
- How does AfterShip measure the success and ROI of its strategic partnerships?
- What are the key priorities for the Global Partnerships team in the first 90 days?
- How does AfterShip support the professional development and career growth of its team members?
- What are the key challenges and opportunities facing AfterShip's partnership efforts in the next 12-24 months?
- How does AfterShip foster a culture of collaboration and innovation within its remote-first work environment?
ASSUMPTION: Asking insightful questions during the interview process demonstrates your interest in the role and provides valuable insights into AfterShip's partnership strategy and work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences in strategic partnership development and execution
- Prepare examples of successful partnerships you've closed and the strategies you employed
- Research AfterShip's business and industry to demonstrate your understanding and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
