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Hotel Marketing and Public Relations Manager

Hilton
Full-time
On-site
Venice, Veneto, Italy
🌐 Digital Marketing
πŸ“Œ Core Information

- Job Title: Hotel Marketing and Public Relations Manager
- Company: Hilton
- Location: Venice, Veneto, Italy
- Job Type: Full-Time, On-Site
- Category: Hospitality, Marketing
- Date Posted: April 1, 2025
- Experience Level: Mid-Senior level (5-10 years)

πŸš€ Job Overview

Key aspects of this role include:

- Developing and implementing annual marketing and PR plans
- Managing media relations and promotional activities
- Leading and motivating the marketing and PR team
- Collaborating with cross-functional teams to optimize commercial targets
- Building relationships with key stakeholders, including media, community organizations, and suppliers

*ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to manage multiple projects simultaneously.*

πŸ“‹ Key Responsibilities

- Strategic Planning (30%): Develop, manage, and implement the annual hotel marketing and PR plan, including media relations, social media, internal communications, eCommerce, brand recognition, and loyalty marketing within budget guidelines.
- Performance Measurement (20%): Measure key performance indicators (KPIs) relating to all marketing and PR activities, promotions, and campaigns, and produce performance reports for key stakeholders.
- Project Management (25%): Oversee the execution of promotional activities, manage media visits, and ensure brand adherence and effectiveness across all channels.
- Team Leadership (15%): Lead, motivate, and develop the hotel's marketing and PR team, fostering a productive team culture and encouraging career growth.
- Relationship Building (10%): Establish and maintain excellent communication with operational teams, regional marketing teams, and external customers, including key media members, community organizations, and suppliers.

*ASSUMPTION: This role requires strong organizational skills, the ability to prioritize tasks, and the capacity to work effectively under pressure.*

🎯 Required Qualifications

- Education: Bachelor's degree in Marketing, Communications, Public Relations, or Hotel Management.
- Experience: Proven experience (5-10 years) in marketing, with at least 3 years in a management role within the hospitality industry.
- Required Skills:
- Proven leadership and team management skills
- Excellent communication skills in English (native or near-native proficiency)
- Strong analytical and strategic thinking abilities
- Proficiency in Microsoft Office applications, budget management, and project management tools
- Ability to think critically and solve problems creatively
- Demonstrated commercial awareness and ability to influence others
- Preferred Skills:
- Previous experience in a hotel marketing and PR role
- Proficiency in additional languages
- Experience working with marketing partnerships, media, and design agencies
- Master's degree in Business, Communications, or Marketing

*ASSUMPTION: Candidates with relevant industry experience and a strong track record in driving successful marketing campaigns will be highly competitive for this role.*

πŸ’° Compensation & Benefits

- Salary Range: €55,000 - €70,000 per year (based on industry standards for mid-senior level marketing roles in Venice)
- Benefits:
- Competitive benefits package, including health insurance and retirement plans
- Discounted hotel stays and food & beverage discounts
- Opportunities for career growth and development within the Hilton brand
- Working Hours: Full-time, Monday to Friday, with occasional weekend work as needed

*ASSUMPTION: Salary range is estimated based on industry standards for similar roles in Venice, Italy. Actual salary may vary depending on the candidate's experience and qualifications.*

πŸ“Œ Applicant Insights

πŸ” Company Context

- Industry: Hospitality
- Company Size: Large (5,001-10,000 employees)
- Founded: 1919
- Company Description: Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
- Company Specialties: Iconic destinations, exceptional hospitality, iconic hotels, and resorts

πŸ“Š Role Analysis

- Career Level: Mid-Senior level
- Reporting Structure: Reports directly to the Hotel Manager or Director of Business Development
- Work Arrangement: On-site, full-time, with occasional remote work possible for specific tasks
- Growth Opportunities:
- Potential career progression to Director of Marketing or similar roles within Hilton's global organization
- Opportunities to work on high-impact projects and initiatives

*ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within Hilton's global organization.*

🌍 Location & Work Environment

- Office Type: On-site, with a hybrid work arrangement possible for specific tasks
- Office Location(s): Venice, Italy
- Geographic Context:
- Venice is located in the Veneto region of Northern Italy, on the Adriatic Sea
- Known for its historic architecture, art, and culture, as well as its tourism industry
- Work Schedule: Full-time, Monday to Friday, with occasional weekend work as needed

*ASSUMPTION: Candidates should be comfortable working in a fast-paced, dynamic environment and be able to adapt to changing priorities.*

πŸ’Ό Interview & Application Insights

- Typical Process:
1. Online application review
2. Phone or video screening
3. On-site or virtual interview with the Hotel Manager or Director of Business Development
4. Final interview with the Area Director of Marketing
- Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Communication skills, both written and verbal
- Cultural fit and alignment with Hilton's core values
- Application Tips:
1. Tailor your resume and cover letter to highlight relevant marketing and leadership experience
2. Prepare examples of successful marketing campaigns you've managed, including results and challenges overcome
3. Research Hilton's brand and values, and be prepared to discuss how your personal values align with the company's

*ASSUMPTION: Hilton places a strong emphasis on cultural fit and alignment with the company's core values during the interview process.*

πŸ› οΈ Tools & Technologies

- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, or similar)
- Social media management platforms (e.g., Hootsuite, Buffer, or similar)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot, or similar)

*ASSUMPTION: Proficiency in relevant marketing and project management tools is essential for success in this role.*

πŸ‘” Cultural Fit Considerations

- Company Values: Hilton's core values include Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now
- Work Style: Hilton values a collaborative, team-oriented work environment, with a focus on exceptional customer service and continuous improvement
- Self-Assessment Questions:
1. How have you demonstrated leadership and team management skills in previous roles?
2. Can you provide an example of a successful marketing campaign you've managed, including challenges faced and how you overcame them?
3. How do your personal values align with Hilton's core values?

*ASSUMPTION: Hilton seeks candidates who are passionate about hospitality, demonstrate strong leadership skills, and align with the company's core values.*

⚠️ Potential Challenges

- Managing a team remotely or across multiple locations
- Balancing multiple projects and priorities simultaneously
- Adapting to changing market conditions and customer preferences
- Working with tight deadlines and budget constraints

*ASSUMPTION: Candidates should be comfortable working in a dynamic, fast-paced environment and be able to adapt to changing priorities.*

πŸ“ˆ Similar Roles Comparison

- Hotel Marketing Manager: Similar to this role, but may focus more on tactical execution and less on strategic planning and team leadership
- Destination Marketing Manager: Responsible for promoting an entire destination, rather than a single hotel, and may have more responsibility for partnerships and stakeholder engagement
- Brand Manager: Focuses more on brand strategy and less on day-to-day marketing and PR activities

*ASSUMPTION: This role offers a unique blend of strategic planning, team leadership, and hands-on marketing and PR execution.*

πŸ“ Sample Projects

1. Developing and implementing a successful social media strategy to increase brand awareness and engagement
2. Managing a team to execute a high-profile event, such as a hotel opening or rebranding launch
3. Conducting market research to identify new opportunities for revenue growth and customer acquisition

*ASSUMPTION: These sample projects illustrate the strategic, leadership, and tactical aspects of the role.*

❓ Key Questions to Ask During Interview

1. What are the key priorities for this role in the first 90 days?
2. How does this role fit into the hotel's overall marketing and PR strategy?
3. What opportunities are there for professional development and growth within Hilton?
4. How does Hilton support work-life balance for its employees?
5. What are the key challenges facing the hotel's marketing and PR efforts, and how can this role address them?

*ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding Hilton's culture and priorities.*

πŸ“Œ Next Steps for Applicants

To apply for this position:

- Submit your application through [this link](https://jobs.hilton.com/us/en/job/HOT0BIA3/Hotel-Marketing-and-Public-Relations-Manager)
- Tailor your resume and cover letter to highlight relevant marketing and leadership experience
- Prepare examples of successful marketing campaigns you've managed, including results and challenges overcome
- Research Hilton's brand and values, and be prepared to discuss how your personal values align with the company's
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and reiterating your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.