📌 Core Information
🔹 Job Title: Hybrid Senior Marketing Associate
🔹 Company: Williams Lea
🔹 Location: Columbus, Ohio, United States
🔹 Job Type: Hybrid (On-site 5 days a week)
🔹 Category: Marketing
🔹 Date Posted: April 30, 2025
🔹 Experience Level: Intermediate (2-5 years)
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Managing client relationship management data
- Providing administrative support to the internal marketing team
- Assisting with special projects and tasks
- Working with CRM databases and other tools
ASSUMPTION: This role involves a mix of data management, administrative tasks, and project assistance, requiring strong organizational skills and attention to detail.
📋 Key Responsibilities
✅ Manage client relationship management data, including data entry, updates, and maintenance
✅ Provide administrative support to the internal marketing team
✅ Assist with special projects and tasks as requested by the client
✅ Communicate clearly and professionally with firm contacts and internal personnel
✅ Update and maintain mailing lists, bios, and contact lists
✅ Train and mentor other team members as needed
✅ Perform Interaction mass edits and compile specific reports as requested
✅ Troubleshoot and correct operational issues experienced by the online database
✅ Handle sensitive and/or confidential information
✅ Adhere to Williams Lea policy in addition to client site policy
✅ Perform other duties as assigned
ASSUMPTION: This role requires a high level of accuracy and attention to detail, as well as strong communication and problem-solving skills.
🎯 Required Qualifications
Education: Associate’s or bachelor’s degree or equivalent technical training
Experience: Minimum of two years of experience in an administrative or marketing assistant role, preferably in a legal, banking, or large corporate setting
Required Skills:
- Strong computer skills, with proficiency in Microsoft Office Suite, specifically Excel
- Experience with CRM or other databases (InterAction or Sitecore preferred)
- Excellent verbal and written communication skills
- Ability to type 50 wpm
- Ability to develop and foster successful, working relationships with legal and professional staff while providing exceptional customer service
- Ability to work in a fast-paced, team environment
Preferred Skills:
- Working technical knowledge of database management or HTML
- Experience with data cleansing and conforming contact data to firm's standards
ASSUMPTION: Candidates with relevant experience in a similar role and strong computer skills will be well-suited for this position.
💰 Compensation & Benefits
Salary Range: $24.75 - $25.31 per hour
Benefits:
- Various health insurance options and wellness plans
- 401k Retirement Savings Plan including employer match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term and Long-term Disability
- Healthcare and Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Access to free on-site Gym
- Onsite Café
- Company Provided Parking
- Additional Employee Perks and Discounts
Working Hours: Monday-Friday; 8:30am - 5:30pm EST
ASSUMPTION: The salary range provided is based on the job listing and is in line with industry standards for a senior marketing associate role in Columbus, Ohio.
📌 Applicant Insights
🔍 Company Context
Industry: Williams Lea operates in the outsourcing and offshoring consulting industry, providing tech-enabled skilled business-critical support services to financial, legal, and professional services firms.
Company Size: Williams Lea has 5,001-10,000 employees globally, with a significant presence in the United States and Europe.
Founded: Williams Lea was founded in 1981 and has since grown into a global provider of business support services.
Company Description:
- Williams Lea is a global provider of tech-enabled skilled business-critical support services
- Serves clients in 20 countries across four continents
- Backed by Advent International, one of the largest and most experienced global private equity investors
Company Specialties:
- Pitchbooks and Presentations
- Creative and Graphic Design
- Business Information Services (BIS)
- CRM and Data Management
- Digital Mail
- Mailroom Services
- Reprographics
- Information Governance
- Records Management
- Colleague Experience Management
- Reception and Hospitality
- Secretarial Support
- Administrative Services
- Document Word Processing
- e-Billing
- Accounts Payable
- Procurement Support
- Publications and Subscriptions Management
- Transcription Services
- and Translation Services
Company Website: https://www.williamslea.com
ASSUMPTION: Williams Lea's extensive experience and global presence make it a well-established provider of business support services in the industry.
📊 Role Analysis
Career Level: This role is at the intermediate level, requiring 2-5 years of relevant experience.
Reporting Structure: The Senior Marketing Associate reports directly to the Marketing Manager or a similar role within the client's organization.
Work Arrangement: This is a hybrid role, with on-site work required 5 days a week.
Growth Opportunities:
- Progression to a Marketing Manager or similar role within the client's organization
- Expanding responsibilities and taking on more complex projects
- Potential to work on multiple client accounts and gain diverse experience
ASSUMPTION: This role offers opportunities for career growth and development within the client's organization or Williams Lea.
🌍 Location & Work Environment
Office Type: The Columbus, Ohio office is a professional, corporate environment.
Office Location(s): 671 South High Street, 5th Floor, Columbus, Ohio 43206, US
Geographic Context:
- Columbus is the capital and largest city of Ohio
- Known for its vibrant arts scene, sports teams, and diverse neighborhoods
- Offers a mix of urban and suburban living options
Work Schedule: Monday-Friday; 8:30am - 5:30pm EST
ASSUMPTION: The Columbus office provides a professional work environment with opportunities for collaboration and growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Williams Lea HR team
- On-site or virtual interview with the Marketing Manager or a member of the client's team
- Background check and onboarding
Key Assessment Areas:
- Data management and organization skills
- Communication and interpersonal skills
- Problem-solving and troubleshooting abilities
- Adaptability and flexibility in a fast-paced environment
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on data management, administrative tasks, and project assistance
- Tailor your cover letter to the specific role and company, emphasizing your fit for the position
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, attention to detail, and ability to work in a team environment
ATS Keywords: Data Entry, CRM Management, Web-based Research, Communication Skills, Attention to Detail, Problem-solving Skills, Microsoft Office Suite, Database Management, Customer Service, Team Collaboration, Training and Mentoring, Report Compilation, Operational Troubleshooting, Confidential Information Handling, Project Assistance, Time Management
ASSUMPTION: The application process for this role is straightforward and focuses on assessing the candidate's skills and fit for the position.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM databases (InterAction or Sitecore preferred)
- HTML and database management tools (for preferred candidates)
ASSUMPTION: Familiarity with Microsoft Office Suite and CRM databases is essential for this role, while experience with HTML and other database management tools is preferred.
👔 Cultural Fit Considerations
Company Values:
- Customer Focus
- Integrity
- Collaboration
- Excellence
- Innovation
Work Style:
- Fast-paced and dynamic environment
- Strong emphasis on teamwork and collaboration
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you have strong attention to detail and excellent organizational skills?
- Are you comfortable working in a fast-paced, team environment?
- Do you have experience with CRM databases and data management?
ASSUMPTION: Williams Lea values candidates who are detail-oriented, collaborative, and adaptable, with strong skills in data management and customer service.
⚠️ Potential Challenges
- High volume of data entry and management tasks
- Tight deadlines and a fast-paced work environment
- Handling sensitive and/or confidential information
- Adapting to the client's specific policies and procedures
ASSUMPTION: This role may present challenges in terms of data volume, work pace, and handling confidential information, as well as adapting to the client's specific environment.
📈 Similar Roles Comparison
- Compared to other senior marketing associate roles, this position places a stronger emphasis on data management and administrative tasks
- Williams Lea's global presence and extensive experience in the industry offer opportunities for career growth and development
- This role may have more limited upward mobility within Williams Lea compared to a similar role within the client's organization
ASSUMPTION: This role offers a unique blend of data management, administrative tasks, and project assistance, with opportunities for career growth within the client's organization or Williams Lea.
📝 Sample Projects
- Managing a large-scale data migration project for a client
- Assisting with the creation and implementation of a new CRM system for a client
- Providing administrative support for a client's marketing team during a major event or campaign
ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role, from data management and administrative tasks to project assistance and special initiatives.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role fit into the overall marketing strategy and goals of the client's organization?
- What opportunities are there for professional growth and development within the client's organization or Williams Lea?
- How does Williams Lea support work-life balance for its employees?
- What are the key priorities for this role in the first 30-60-90 days?
ASSUMPTION: These interview questions help candidates better understand the role's demands, the company culture, and opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://wlt.wd3.myworkdayjobs.com/WL_Careers/job/Columbus-OH/Hybrid-Senior-Marketing-Associate_R251001353
- Tailor your resume to highlight relevant experience and skills, focusing on data management, administrative tasks, and project assistance
- Write a cover letter that demonstrates your fit for the role and enthusiasm for the opportunity
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, attention to detail, and ability to work in a team environment
- Follow up with the Williams Lea HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
