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ICO Sr. Customer Content Manager, Antivirals (m/f/d)

Pfizer
Full-time
On-site
Mississauga, Ontario, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: ICO Sr. Customer Content Manager, Antivirals (m/f/d)

πŸ”Ή Company: Pfizer

πŸ”Ή Location: Germany - Berlin (with remote work arrangement)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing and Market Research

πŸ”Ή Date Posted: 2025-05-15

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (on-site and remote work)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading the development of brand content for Paxlovid across international markets
  • Driving healthcare professional (HCP) and patient engagement through innovative content
  • Collaborating with global and local teams to ensure content is relevant, timely, and brand-specific
  • Tracking content utilization and performance to optimize future content creation

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Identify content needs by understanding brand priorities, customer needs, and marketing strategy

βœ… Produce relevant modular content from global core material, ensuring >70% reuse and timely delivery

βœ… Deliver content through Adobe DAM and enable fast local implementation

βœ… Track campaign metrics and content utilization to improve future content creation

ASSUMPTION: This role requires strong project management skills, adaptability, and the ability to work in a fast-paced environment.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 5-10 years of experience in country marketing, with a focus on content development and management

Required Skills:

  • Proven ability to utilize scientific/clinical data, insights, and HCP/Patient needs to build content
  • Strong analytical skills and data-driven decision-making
  • Excellent communication, presentation, and influencing skills
  • Proven ability to lead by influence and drive strategies and tactics
  • Fluency in English; proficiency in additional languages is a plus

Preferred Skills:

  • Experience working with Adobe DAM
  • Knowledge of the pharmaceutical industry and regulatory requirements
  • Familiarity with content marketing trends and best practices

ASSUMPTION: Candidates with experience in the pharmaceutical industry or relevant marketing agencies may be at an advantage.

πŸ’° Compensation & Benefits

Salary Range: €70,000 - €90,000 per year (estimate based on industry standards for this role and experience level)

Benefits:

  • Competitive benefits package, including health insurance and retirement plans
  • Opportunities for professional development and career growth
  • Flexible work arrangements and remote work options

Working Hours: Full-time position with a flexible work schedule (core hours: 10:00 - 16:00 CET)

ASSUMPTION: Salary and benefits may vary based on individual performance, qualifications, and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Pfizer is a leading global biopharmaceutical company that discovers, develops, manufactures, and markets medicines and vaccines for a wide range of diseases and conditions.

Company Size: Pfizer has over 10,000 employees worldwide, providing a large and diverse work environment.

Founded: 1849, with a rich history of innovation and scientific breakthroughs.

Company Description:

  • Pfizer is committed to applying science and global resources to improve health and well-being at every stage of life
  • The company strives to provide access to safe, effective, and affordable medicines and health care services to people worldwide
  • Pfizer's portfolio includes medicines and vaccines in various therapeutic areas, such as immunology, oncology, cardiovascular, and infectious diseases

Company Specialties:

  • Pharmaceutical manufacturing and research
  • Vaccine development and production
  • Global health initiatives and access to medicines

Company Website: https://www.pfizer.com/

ASSUMPTION: Pfizer's large size and global presence offer opportunities for career growth and international exposure.

πŸ“Š Role Analysis

Career Level: This role is at the senior manager level, with potential for growth into a director or global role.

Reporting Structure: The role reports to the ICO Brand Marketing Leads - Antivirals and collaborates with various global and local teams.

Work Arrangement: This is a hybrid role, with a combination of on-site and remote work. The role requires occasional travel for meetings and events.

Growth Opportunities:

  • Potential to take on additional responsibilities or lead cross-functional projects
  • Opportunities to work on global initiatives and gain international experience
  • Access to professional development programs and training

ASSUMPTION: This role offers a unique opportunity to work on a high-profile brand and make a significant impact on patient outcomes.

🌍 Location & Work Environment

Office Type: Pfizer's Berlin office is a modern, collaborative workspace with state-of-the-art facilities.

Office Location(s): Pfizer's Berlin office is located in the heart of the city, with easy access to public transportation.

Geographic Context:

  • Berlin is a vibrant, multicultural city with a thriving tech and startup scene
  • The city offers a high quality of life, with numerous cultural attractions, parks, and recreational activities
  • Berlin has a well-connected international airport, making it easy to travel for business or leisure

Work Schedule: The role follows a standard full-time work schedule, with flexible hours and remote work options available.

ASSUMPTION: Berlin's dynamic and multicultural environment provides an ideal setting for this role, which requires engagement with diverse stakeholders and markets.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth interview with the hiring manager and other stakeholders
  • Final interview with the global brand team

Key Assessment Areas:

  • Candidates' understanding of the role and its responsibilities
  • Candidates' ability to analyze data and develop insights-driven content strategies
  • Candidates' communication and presentation skills
  • Candidates' cultural fit with Pfizer's values and work environment

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare examples of your content management and development work
  • Research Pfizer's brand and marketing strategies to demonstrate your understanding of the company and its products

ATS Keywords: Content Management, Marketing Strategy, Project Management, Data Analysis, Cross-Functional Collaboration, Customer Engagement, Content Creation, Regulatory Compliance, Patient Focus, Brand Development, Communication Skills, Analytical Skills, Team Leadership, Innovation, Adaptability, Performance Tracking

ASSUMPTION: Pfizer's application process may include assessments or case studies to evaluate candidates' skills and fit for the role.

πŸ› οΈ Tools & Technologies

  • Adobe DAM
  • Microsoft Office Suite
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Data analysis tools (e.g., Excel, Power BI, Tableau)

ASSUMPTION: Candidates should be comfortable using various tools and technologies to manage content and track performance.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Courage: Taking smart risks and learning from mistakes
  • Excellence: Pursuing the highest standards
  • Equity: Fostering an inclusive environment
  • Joy: Celebrating our wins and creating a positive work environment

Work Style:

  • Collaborative and cross-functional teamwork
  • Agile and adaptable approach to content development and management
  • Data-driven decision-making and continuous improvement

Self-Assessment Questions:

  • How do you align with Pfizer's values, particularly in the context of this role?
  • How comfortable are you working in a fast-paced, dynamic environment with diverse stakeholders?
  • How do you approach continuous learning and improvement in your work?

ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with Pfizer's values and work environment.

⚠️ Potential Challenges

  • Managing multiple stakeholders and balancing global and local content needs
  • Keeping up with the fast-paced nature of the pharmaceutical industry and regulatory changes
  • Adapting to a hybrid work environment and maintaining productivity
  • Balancing the need for innovation with regulatory compliance and brand consistency

ASSUMPTION: Candidates should be prepared to address these challenges and demonstrate their ability to thrive in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other content management positions in its focus on pharmaceutical marketing and the need to balance global and local content needs
  • Pfizer's global presence and resources provide unique opportunities for career growth and international exposure
  • This role offers a unique opportunity to work on a high-profile brand and make a significant impact on patient outcomes

ASSUMPTION: Candidates should research similar roles within the pharmaceutical industry to understand the unique aspects of this position.

πŸ“ Sample Projects

  • Developing a comprehensive content strategy for Paxlovid, including brand-level, unbranded, and above-brand media content
  • Managing the localization and adaptation of global content for multiple markets, ensuring regulatory compliance and cultural relevance
  • Tracking and analyzing content performance metrics to optimize future content creation and engagement

ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and the outcomes they achieved.

❓ Key Questions to Ask During Interview

  • How does this role fit into Pfizer's overall marketing strategy for Paxlovid?
  • What are the key priorities for this role in the first 90 days?
  • How does Pfizer support the professional development and growth of its employees in this role?
  • What are the most challenging aspects of working on a global brand like Paxlovid?
  • How does Pfizer foster a culture of innovation and continuous improvement in its content management processes?

ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and Pfizer's mission.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Pfizer careers portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare examples of your content management and development work
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.