iFood Pago - Key Account Hunter (ZOOP)

📌 Core Information

🔹 Job Title: Key Account Hunter (ZOOP)

🔹 Company: iFood

🔹 Location: Híbrido

🔹 Job Type: Full-time

🔹 Category: Sales & Business Development

🔹 Date Posted: 2025-05-08

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site with hybrid flexibility

🚀 Job Overview

Key aspects of this role include:

• Acting as the central point in the process of acquiring large enterprise accounts (ZOOP)
• Strategic coordination of lead conversion, involving complex and prolonged negotiations
• Building and maintaining strong relationships with strategic clients
• Participating in technical sales, demonstrating a deep understanding of the product and offering tailored solutions
• Reporting sales progress and negotiations to leadership, contributing to commercial strategy definition
• Collaborating with different areas of the company to ensure high-quality deliveries and client expectations alignment

ASSUMPTION: This role requires a high level of sales and negotiation skills, as well as the ability to work with complex sales processes and build strong client relationships.

📋 Key Responsibilities

✅ Act as the central point in the process of acquiring large enterprise accounts (ZOOP)

✅ Coordinate the conversion of leads through complex negotiations, requiring personalized proposals and prolonged sales cycles

✅ Develop and maintain strong, long-lasting relationships with strategic clients, ensuring a personalized experience tailored to each organization's needs

✅ Participate in technical sales, demonstrating a deep understanding of the product and offering solutions tailored to the digital payments market

✅ Report sales progress and negotiations to leadership, contributing to the definition of commercial strategies for the business

✅ Collaborate with different areas of the company, such as engineering and operations, to ensure high-quality deliveries and alignment with client expectations

ASSUMPTION: The role involves a high level of autonomy and requires strong organizational skills to manage multiple priorities and deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: Proven experience (5-10 years) in technical sales or managing strategic accounts, preferably in the digital payments or technology sector

Required Skills:

• Proven experience in complex sales processes, with a focus on enterprise accounts
• Excellent communication and negotiation skills, with the ability to build strong client relationships
• Advanced knowledge of digital payments and the market
• Proactive and strategic mindset, with the ability to identify and offer innovative solutions to commercial challenges
• Fluency in Portuguese (native or bilingual level)

Preferred Skills:

• Experience with CRM software (e.g., Salesforce, HubSpot)
• Fluency in English

ASSUMPTION: Candidates with experience in the digital payments sector or a related industry will have a significant advantage in this role.

💰 Compensation & Benefits

Salary Range: Based on experience, the estimated salary range for this role is R$ 15,000 - R$ 25,000 per month. This estimate is based on market data for similar roles in the digital payments sector and may vary depending on the candidate's experience and qualifications.

Benefits:

• Health and dental insurance
• Meal allowance
• Transportation allowance
• Employee discounts on iFood services
• Gym membership or wellness allowance

Working Hours: Full-time position, with flexible hybrid work arrangement (2-3 days per week in the office). Standard working hours are from 9:00 AM to 6:00 PM, with a one-hour lunch break.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and qualifications. Benefits may also vary based on the company's policies and the candidate's employment status.

📌 Applicant Insights

🔍 Company Context

Industry: iFood operates in the software development industry, focusing on food delivery, digital payments, and other related services. The company is a market leader in Brazil and has been expanding its services and reach in recent years.

Company Size: iFood is a large company with over 5,000 employees, providing ample opportunities for growth and collaboration. As a large organization, iFood offers a structured work environment with clear career paths and extensive resources.

Founded: iFood was founded in 2011 and has since grown to become one of the largest food delivery platforms in Latin America, with operations in over 1,700 cities across Brazil.

Company Description:

• iFood is a Brazilian technology company that connects customers, restaurants, and delivery drivers through a user-friendly platform
• The company aims to transform the food delivery industry by leveraging technology, data, and innovation
• iFood is committed to promoting diversity, inclusion, and social responsibility, with initiatives focused on education, sustainability, and community development

Company Specialties:

• Food delivery and online ordering
• Digital payments and financial services
• Technology and innovation
• Data analysis and business intelligence

Company Website: carreiras.ifood.com.br

ASSUMPTION: iFood's commitment to diversity and inclusion is reflected in its hiring practices and company culture, making it an attractive employer for candidates from diverse backgrounds.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring a balance of experience and strategic thinking to succeed in the position.

Reporting Structure: The Key Account Hunter (ZOOP) reports directly to the Head of Sales or a similar leadership role within the sales department.

Work Arrangement: This role offers a hybrid work arrangement, with 2-3 days per week in the office and the remaining days working remotely. This flexibility allows for a better work-life balance and caters to different working preferences.

Growth Opportunities:

• Advancement to senior sales roles, such as Sales Manager or Director of Sales
• Transition to other areas of the business, such as business development or account management
• International assignments, as iFood continues to expand its global presence

ASSUMPTION: The hybrid work arrangement offered by iFood allows for greater flexibility and work-life balance, which can be particularly appealing to candidates with family or personal commitments.

🌍 Location & Work Environment

Office Type: iFood's headquarters is located in Osasco, São Paulo, with a modern and collaborative work environment designed to foster innovation and creativity.

Office Location(s): The main office is located at Avenida dos Autonomistas, Osasco, São Paulo 06020-010, BR. However, due to the hybrid work arrangement, employees may also work from other locations or remotely.

Geographic Context:

• The Osasco office is located in the Greater São Paulo metropolitan area, offering easy access to public transportation and nearby amenities
• The region is known for its vibrant culture, diverse food scene, and numerous entertainment options
• iFood's hybrid work arrangement allows employees to take advantage of both the urban work environment and the flexibility of remote work

Work Schedule: The standard work schedule is from 9:00 AM to 6:00 PM, with a one-hour lunch break. However, the hybrid work arrangement may allow for some flexibility in working hours and days.

ASSUMPTION: The hybrid work arrangement offered by iFood provides employees with the best of both worlds, allowing them to enjoy the benefits of an office environment while also having the flexibility to work remotely.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Technical interview with the sales manager or a senior sales representative
• Final interview with the head of sales or a member of the executive team

Key Assessment Areas:

• Sales skills and experience
• Negotiation and communication abilities
• Market knowledge and understanding of digital payments
• Problem-solving and strategic thinking

Application Tips:

• Highlight relevant sales experience and achievements in your resume, focusing on enterprise accounts and complex sales processes
• Prepare for behavioral interview questions that assess your communication, negotiation, and problem-solving skills
• Demonstrate your understanding of the digital payments market and iFood's products and services

ATS Keywords: Enterprise sales, technical sales, digital payments, sales negotiation, client relationship management, sales strategy, market analysis, sales performance, sales reporting

ASSUMPTION: iFood's interview process is designed to assess the candidate's sales skills, market knowledge, and cultural fit, ensuring that the selected candidate is well-suited to the role and the company's values.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot)
• Sales enablement tools (e.g., sales intelligence platforms, sales automation software)
• Communication and collaboration tools (e.g., Microsoft Teams, Slack)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used by iFood may vary depending on the department and the role. However, the company is committed to providing its employees with the resources they need to succeed in their positions.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Innovation and continuous learning
• Collaboration and teamwork
• Integrity and accountability
• Diversity, inclusion, and belonging

Work Style:

• Results-driven and proactive
• Collaborative and team-oriented
• Adaptable and open to change
• Data-driven and analytical
• Customer-focused and empathetic

Self-Assessment Questions:

• How do you demonstrate iFood's value of customer-centricity in your daily work?
• Can you provide an example of a time when you had to adapt to a significant change in your work environment, and how did you approach it?
• How do you prioritize and manage multiple priorities and deadlines in your work?

ASSUMPTION: iFood's commitment to diversity, inclusion, and belonging is reflected in its hiring practices and company culture, making it an attractive employer for candidates from diverse backgrounds.

⚠️ Potential Challenges

• The role may require frequent travel to meet with clients and attend industry events
• The sales process for enterprise accounts can be complex and time-consuming, requiring patience and persistence
• The hybrid work arrangement may present challenges in terms of communication and collaboration with remote team members
• The digital payments market is competitive and constantly evolving, requiring continuous learning and adaptation

ASSUMPTION: The potential challenges associated with this role are outweighed by the opportunities for growth, learning, and career advancement that iFood offers.

📈 Similar Roles Comparison

• Compared to other sales roles in the digital payments sector, this role places a greater emphasis on enterprise accounts and complex sales processes
• The hybrid work arrangement offered by iFood provides greater flexibility than traditional on-site roles, but may also require more self-discipline and time management skills
• Career paths within iFood may vary depending on the individual's skills, interests, and performance, offering opportunities for growth and development in various areas of the business

ASSUMPTION: Candidates should carefully consider their personal and professional goals when evaluating this role and compare it to other opportunities in the market to ensure the best fit for their career aspirations.

📝 Sample Projects

• Developing a customized sales strategy for a large enterprise client, tailored to their specific needs and pain points
• Negotiating a complex sales agreement with a strategic client, involving multiple stakeholders and considerations
• Analyzing market trends and competitor activity to inform sales strategy and tactics

ASSUMPTION: The specific projects and responsibilities associated with this role may vary depending on the individual's skills, experience, and the needs of the business.

❓ Key Questions to Ask During Interview

• Can you describe the company's sales strategy for the next fiscal year, and how does this role contribute to its achievement?
• How does iFood support the professional development and growth of its sales team members?
• Can you provide an example of a time when the company adapted its sales strategy in response to market changes, and how was the transition managed?
• How does iFood foster a culture of diversity, inclusion, and belonging, and what initiatives are in place to support these values?
• What are the key performance indicators (KPIs) used to measure success in this role, and how are they tracked and reported?

ASSUMPTION: The interview questions provided are designed to assess the candidate's understanding of the role, the company, and the industry, as well as their ability to think critically and strategically about sales and business development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: https://carreiras.ifood.com.br/job-boards/greenhouse/jobs/7910385002
• Tailor your resume and cover letter to highlight your relevant sales experience and achievements, focusing on enterprise accounts and complex sales processes
• Prepare for behavioral interview questions that assess your communication, negotiation, and problem-solving skills
• Demonstrate your understanding of the digital payments market and iFood's products and services
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.