📌 Core Information
🔹 Job Title: In-House Creative Operations Manager - Marketing
🔹 Company: TD
🔹 Location: Mount Laurel, New Jersey, United States
🔹 Job Type: On-site, Full-Time
🔹 Category: Marketing
🔹 Date Posted: April 15, 2025
🔹 Experience Level: Intermediate (2-5 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Overseeing sprint management and creative operations infrastructure
- Managing capacity and prioritization reporting
- Supporting marketing team in coordinating marketing programs
- Evaluating project effectiveness and incorporating feedback
ASSUMPTION: This role requires a balance of strategic thinking, data analysis, and project management skills to ensure efficient and effective creative operations.
📋 Key Responsibilities
✅ Facilitate sprint planning and manage resource allocation
✅ Develop and maintain utilization reports using Excel
✅ Continuously improve creative operations infrastructure using Adobe Workfront
✅ Coordinate marketing programs and plans for specific products or business lines
✅ Evaluate project effectiveness and incorporate feedback into future plans
✅ Create marketing materials, write copy, and coordinate layout and production
✅ Demonstrate understanding of the functions, intricacies, and requirements of the product or business line
ASSUMPTION: This role involves a mix of strategic, analytical, and operational tasks, requiring strong organizational and communication skills.
🎯 Required Qualifications
Education: 4-year degree or equivalent experience
Experience: 3-5 years of related experience, with a focus on financial services marketing and in-depth project management experience
Required Skills:
- Proficient in Microsoft Word, Excel, and PowerPoint
- Strong organizational skills and attention to detail
- Excellent communication and presentation skills
- Proven ability to manage multiple tasks and prioritize workloads
- Demonstrated experience in the financial services industry
Preferred Skills:
- Deep experience with Adobe Workfront, especially in capacity planning, resourcing, and reporting
- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data visualization
- Strong understanding of creative operations within an agency or in-house environment
- Experience managing project/sprint managers or traffic teams
ASSUMPTION: While a 4-year degree is preferred, equivalent experience in the field may be considered.
💰 Compensation & Benefits
Salary Range: $86,840 - $139,360 USD per year
Benefits:
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development and reward and recognition programs
Working Hours: 40 hours per week
ASSUMPTION: The salary range provided is based on the information given in the job listing and is an estimate. Actual compensation may vary based on factors such as skills, experience, and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Banking
Company Size: 10,001+ employees (Enterprise)
Founded: 1855 (as a predecessor institution)
Company Description:
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- TD serves over 27 million households and businesses in Canada, the United States, and around the world.
- TD is committed to being a leader in customer experience and shaping the future of banking.
Company Specialties:
- Personal and commercial banking
- Brokerage services
- Mutual funds
- Asset management
- Insurance
- Capital markets products and services
Company Website: careers.td.com
ASSUMPTION: TD is a large, established financial institution with a diverse range of products and services, offering extensive career growth opportunities.
📊 Role Analysis
Career Level: Intermediate (2-5 years of experience)
Reporting Structure: This role reports to the Creative Operations Manager or a similar position within the marketing department.
Work Arrangement: On-site, with occasional domestic travel (once per quarter)
Growth Opportunities:
- Progression to senior roles within creative operations or marketing management
- Expansion of skills and expertise through training programs and regular development conversations
- Potential to work on high-impact projects and campaigns across various business lines
ASSUMPTION: This role offers strong growth potential within a large, established organization, with opportunities to develop skills and advance in the marketing or creative operations fields.
🌍 Location & Work Environment
Office Type: Corporate headquarters
Office Location(s): Mount Laurel, New Jersey, United States
Geographic Context:
- Mount Laurel is a suburban town in New Jersey, with a population of approximately 60,000 people.
- The area offers a mix of urban and rural environments, with easy access to major cities such as Philadelphia and New York.
- New Jersey is known for its diverse economy, with strong industries in finance, pharmaceuticals, and technology.
Work Schedule: Standard business hours, with occasional overtime or flexible scheduling to meet project demands
ASSUMPTION: The Mount Laurel office is a corporate headquarters, offering a professional and collaborative work environment with opportunities for growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a recruiter
- On-site or virtual interview with the hiring manager and/or team members
- Final round interview with senior leadership
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Communication and presentation skills
- Project management and organizational skills
- Cultural fit and alignment with TD's values
Application Tips:
- Highlight relevant experience and achievements in your resume, with a focus on project management, vendor management, and marketing coordination
- Tailor your cover letter to demonstrate your understanding of the role and your fit with TD's culture
- Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to manage multiple tasks and priorities
ATS Keywords: Creative Operations, Marketing, Project Management, Vendor Management, Adobe Workfront, Excel, Data Analysis, Problem Solving, Communication, Team Leadership
ASSUMPTION: TD's application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on problem-solving, communication, and organizational skills.
🛠️ Tools & Technologies
- Adobe Workfront
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Jira)
ASSUMPTION: This role requires proficiency in Adobe Workfront, Microsoft Office Suite, and data visualization tools, with potential exposure to project management tools and other marketing technologies.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Empathy
- Inclusion
- Respect
- One TD
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
- Customer-focused and committed to legendary customer experiences
Self-Assessment Questions:
- How do you demonstrate empathy and inclusion in your daily work?
- Can you provide an example of a time when you had to adapt to a significant change, and how did you approach it?
- How do you prioritize and manage multiple tasks and projects simultaneously?
ASSUMPTION: TD values a diverse and inclusive work environment, with a strong focus on customer experience, collaboration, and adaptability.
⚠️ Potential Challenges
- Managing multiple projects and priorities in a fast-paced, dynamic environment
- Balancing strategic thinking with day-to-day operational tasks
- Adapting to changes in project scope, priorities, or resources
- Working with a diverse range of stakeholders, including internal teams, external vendors, and senior leadership
ASSUMPTION: This role presents unique challenges and opportunities, requiring strong organizational skills, adaptability, and the ability to thrive in a dynamic, fast-paced environment.
📈 Similar Roles Comparison
- This role is similar to an Agile Project Manager or Scrum Master, with a focus on creative operations and marketing coordination
- Unlike other roles in the industry, this position is within an in-house agency, offering unique opportunities for collaboration and influence
- Career progression may lead to roles such as Senior Creative Operations Manager, Marketing Manager, or similar leadership positions
ASSUMPTION: This role offers a unique blend of project management, marketing coordination, and creative operations, with opportunities for growth and development within a large, established financial institution.
📝 Sample Projects
- Managing a high-profile marketing campaign from inception to completion, including vendor management, resource allocation, and project tracking
- Developing and implementing a new process for capacity planning and resource allocation, using Adobe Workfront and Excel
- Evaluating the effectiveness of a marketing program and incorporating feedback to improve future campaigns
ASSUMPTION: These sample projects illustrate the range of responsibilities and skills required for this role, from strategic planning and process improvement to day-to-day marketing coordination and project management.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the creative operations department?
- How does this role collaborate with other departments and teams within the marketing organization?
- What are the most significant challenges facing the creative operations team, and how can this role contribute to addressing them?
- What opportunities are there for professional development and growth within this role and the broader marketing organization?
- How does TD support work-life balance for its employees, particularly in roles that may require occasional overtime or flexible scheduling?
ASSUMPTION: These interview questions are designed to provide insight into the role's day-to-day responsibilities, team dynamics, and growth opportunities, as well as TD's approach to work-life balance and employee development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, with a focus on project management, vendor management, and marketing coordination
- Write a cover letter that demonstrates your understanding of the role and your fit with TD's culture
- Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to manage multiple tasks and priorities
- Follow up with the recruiter one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
