π Core Information
πΉ Job Title: In-House Marketing Assistant Manager
πΉ Company: Travel + Leisure Co.
πΉ Location: Anaheim area, CA
πΉ Job Type: Full-Time
πΉ Category: Hospitality & Tourism
πΉ Date Posted: June 17, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Assisting the In-House Marketing Manager in overseeing daily operations and productivity of the In-House Marketing Team.
- Direct supervision of In-House Marketing staff, including interviewing, hiring, training, and performance management.
- Maintaining total site marketing penetration standards and running daily reports.
- Coordinating with In-House and Front Line sales management regarding tour seats, potential tour flow, and new/changes in marketing programs.
- Resolving tour status issues, ordering departmental supplies, and other duties as assigned.
ASSUMPTION: This role requires strong leadership, communication, and multitasking skills to effectively manage the In-House Marketing Team and maintain high marketing penetration standards.
π Key Responsibilities
β
Direct supervision of In-House Marketing staff (45% of time):
- Interview, hire, and train associates.
- Plan, assign, and direct work.
- Conduct performance reviews.
- Motivate, reward, and provide disciplinary action when necessary.
β
Maintain total site marketing penetration standards (30% of time):
- Run daily reports, including Daily Arrival Report, Daily In-House Report, and Owner Arrival report.
- Prepare daily and weekly status reports, including show factors and penetration rates.
- Prepare additional reports as necessary.
β
Coordinate with sales management (10% of time):
- Discuss tour seats available and potential tour flow.
- Communicate new/changes in marketing programs.
β
Maintain copies of invitations and daily tour manifests (10% of time):
- Resolve tour status issues.
- Order and maintain departmental supplies.
β
Other duties as assigned (5% of time)
ASSUMPTION: This role involves a mix of administrative, supervisory, and analytical tasks, requiring the ability to multitask and manage time effectively.
π― Required Qualifications
Education: High School Diploma, GED, or equivalent
Experience: Two (2) years of marketing experience required, primarily in the vacation ownership industry.
Required Skills:
- Excellent verbal and written communication skills.
- Ability to effectively coach, counsel, and motivate direct reports.
- Ability to provide exceptional customer service.
- Ability to efficiently multi-task.
- Ability to negotiate effectively.
- Working knowledge of marketing databases.
- Ability to recruit, train, and develop employees.
- Ability to lead by example.
- Detail-oriented and accurate.
- Ability to carry out responsibilities in accordance with the organization's policies and applicable laws.
- Demonstrated problem-solving ability.
Preferred Skills:
- Experience with marketing databases specific to the vacation ownership industry.
- Familiarity with company systems such as Mainframe, Focus, and CRS.
ASSUMPTION: While not explicitly stated, proficiency in using marketing databases and company-specific systems is highly desirable for this role.
π° Compensation & Benefits
Salary Range: $68,640 - $68,640 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility based on business needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a marketing assistant manager role in the vacation ownership industry. Actual compensation may vary based on the factors mentioned.
π Applicant Insights
π Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1972 (as a part of Wyndham Hotels and Resorts)
Company Description:
- Travel + Leisure Co. is the world's leading vacation ownership and membership travel company.
- The company's extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide.
- Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI.
Company Specialties:
- Vacation Ownership
- Subscription Travel
- Timeshare Exchange
Company Website: travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, with a strong focus on vacation ownership and membership travel. This role offers the opportunity to work in a large organization with a global presence.
π Role Analysis
Career Level: Mid-level management
Reporting Structure: Reports directly to the In-House Marketing Manager
Work Arrangement: On-site, with minimal travel required
Growth Opportunities:
- Potential advancement to a Marketing Manager role within the company.
- Expansion of responsibilities based on performance and company growth.
ASSUMPTION: This role offers opportunities for career growth within the company, as well as the chance to develop leadership and management skills.
π Location & Work Environment
Office Type: Corporate office
Office Location(s): Anaheim area, CA
Geographic Context:
- The Anaheim area is located in Orange County, California, and is known for its theme parks, sports teams, and cultural attractions.
- The area offers a mix of urban and suburban living, with a cost of living that is generally higher than the national average.
- The climate is Mediterranean, with mild winters and warm, dry summers.
Work Schedule: Full-time, with some flexibility based on business needs. Occasional overtime may be required to meet deadlines or cover staffing shortages.
ASSUMPTION: The Anaheim area offers a vibrant and diverse work environment, with a mix of corporate and leisure activities. The cost of living and climate may be factors to consider when applying for this role.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to lead a team
- Problem-solving and analytical skills
- Understanding of marketing databases and company systems
- Alignment with company values and culture
Application Tips:
- Highlight relevant marketing experience and transferable skills in your resume.
- Tailor your cover letter to demonstrate your understanding of the role and company.
- Prepare examples of your ability to lead a team, manage projects, and analyze data.
ATS Keywords: Marketing Assistant Manager, In-House Marketing, Team Leadership, Marketing Databases, Vacation Ownership, Customer Service, Negotiation, Problem Solving
ASSUMPTION: The application process for this role is likely to be competitive, and applicants should emphasize their relevant experience and skills in their application materials.
π οΈ Tools & Technologies
- Marketing databases (e.g., Salesforce, HubSpot)
- Company-specific systems (e.g., Mainframe, Focus, CRS)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with marketing databases and company-specific systems is essential for this role. Proficiency in Microsoft Office Suite and project management tools is also desirable.
π Cultural Fit Considerations
Company Values:
- Put the world on vacation
- Create unforgettable experiences
- Act with integrity and respect
- Collaborate and innovate
- Grow and develop
Work Style:
- Fast-paced and dynamic
- Team-oriented and collaborative
- Results-driven and focused on continuous improvement
Self-Assessment Questions:
- Do you thrive in a fast-paced, team-oriented environment?
- Are you results-driven and committed to continuous improvement?
- Do you align with the company's values and mission?
ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and satisfying career with Travel + Leisure Co.
β οΈ Potential Challenges
- Managing a team in a fast-paced, dynamic environment
- Meeting and maintaining high marketing penetration standards
- Resolving tour status issues and other administrative tasks
- Adapting to changes in marketing programs and company policies
ASSUMPTION: These challenges require strong leadership, communication, and problem-solving skills, as well as the ability to adapt to change and manage multiple priorities.
π Similar Roles Comparison
- Marketing Coordinator: Focuses on day-to-day marketing tasks and may not have supervisory responsibilities.
- Marketing Manager: Oversees the marketing department and may have more strategic responsibilities.
- Marketing Specialist: Specializes in a specific area of marketing, such as digital or social media.
ASSUMPTION: This role offers a unique blend of supervisory, administrative, and analytical responsibilities, making it distinct from other marketing roles within the company.
π Sample Projects
- Developing and implementing a new marketing campaign to increase tour bookings
- Analyzing marketing data to identify trends and optimize strategies
- Coordinating with sales management to improve tour flow and maximize penetration rates
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from strategic planning and execution to data analysis and coordination with other departments.
β Key Questions to Ask During Interview
- What are the most significant challenges facing the In-House Marketing Team currently, and how can this role address them?
- How does this role support the overall marketing strategy and goals of the company?
- What opportunities are there for professional growth and development within this role and the company?
- How does the company support work-life balance for its employees?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?
ASSUMPTION: These questions demonstrate a proactive and engaged approach to the role and company, and can help applicants better understand the position and the company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the link provided
- Tailor your resume to highlight relevant marketing experience and skills, including any experience with marketing databases or company-specific systems.
- Write a cover letter that demonstrates your understanding of the role and company, and explains how your background and skills make you a strong fit for the position.
- Prepare examples of your ability to lead a team, manage projects, and analyze data to bring to the interview.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.