📌 Core Information
🔹 Job Title: In-House Marketing Assistant Manager
🔹 Company: Travel + Leisure Co.
🔹 Location: Atlantic City Skyline, New Jersey
🔹 Job Type: Full-Time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: April 15, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting the In-House Marketing Manager in overseeing daily operations and productivity of the In-House Marketing Team
- Direct supervision of In-House Marketing staff, including interviewing, hiring, training, and performance management
- Maintaining total site marketing penetration standards and running daily reports
- Coordinating with In-House and Front Line sales management regarding tour seats and potential tour flow
- Resolving issues pertaining to tour statuses, bookings, coding, etc., and maintaining departmental supplies
ASSUMPTION: This role requires a balance of leadership, analytical, and communication skills to effectively manage the In-House Marketing Team and maintain high marketing standards.
📋 Key Responsibilities
✅ Direct supervision of In-House Marketing staff: interview, hire, train, conduct performance reviews, motivate, reward, and provide disciplinary action when necessary (45% time)
✅ Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
✅ Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
✅ Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
✅ Other duties as assigned (5% time)
ASSUMPTION: The role involves a mix of administrative, analytical, and interpersonal tasks, requiring strong organizational skills and the ability to multitask.
🎯 Required Qualifications
Education: High School Diploma, GED, or equivalent
Experience: Two (2) years marketing experience required, primarily in vacation ownership industry.
Required Skills:
- Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
- Ability to effectively coach, counsel, and motivate direct reports
- Ability to provide exceptional customer service
- Ability to efficiently multi-task
- Ability to negotiate effectively
- Working knowledge of marketing databases
- Ability to recruit, train, and develop employees
- Ability to lead by example
- Detail oriented and accurate
- Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
- Demonstrated problem-solving ability
Preferred Skills:
- Experience with Mainframe, Focus, and CRS systems
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is likely expected for this role.
💰 Compensation & Benefits
Salary Range: $45,000 - $60,000 per year (Estimated based on industry standards for a Marketing Assistant Manager with 2-5 years of experience in the Hospitality & Tourism industry)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (depending on position)
- 401k with employer match
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1972 (as a part of Wyndham Hotels and Resorts)
Company Description:
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
- The company’s mission is to put the world on vacation by providing exceptional travel experiences to millions of travelers worldwide.
- Innovation and growth keep the work interesting and fun, with every day presenting a chance to learn something new and turn vacation inspiration into exceptional experiences.
Company Specialties:
- Vacation Ownership
- Travel Membership
- Hospitality Management
- Lifestyle Travel
Company Website: https://www.travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. operates in a competitive and dynamic industry, with a strong focus on customer experience and innovation.
📊 Role Analysis
Career Level: Mid-level management
Reporting Structure: Reports directly to the In-House Marketing Manager
Work Arrangement: On-site, full-time position
Growth Opportunities:
- Potential advancement to Marketing Manager or similar roles within the Marketing department
- Expansion of responsibilities based on performance and company growth
- Cross-functional projects and collaborations with other departments
ASSUMPTION: This role offers opportunities for professional growth and development within the Marketing department and the broader organization.
🌍 Location & Work Environment
Office Type: Resort property in Atlantic City, New Jersey
Office Location(s): 6277 Sea Harbor Dr, Orlando, Florida 32821 (Headquarters), 6277 Sea Harbor Dr, Atlantic City, New Jersey 08401 (Job location)
Geographic Context:
- Atlantic City is a popular vacation destination known for its casinos, boardwalk, and beaches
- The resort property offers a vibrant and dynamic work environment
- The company's headquarters in Orlando, Florida, provides additional opportunities for collaboration and professional development
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break), plus additional hours as needed to complete assigned tasks
ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on teamwork and collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Hiring Manager
- On-site interview with the Hiring Manager and a member of the Marketing team
- Final interview with the Marketing Director
Key Assessment Areas:
- Communication skills and ability to lead and motivate a team
- Problem-solving skills and ability to maintain high marketing standards
- Customer service skills and ability to handle upset owners
- Knowledge of marketing databases and relevant systems
Application Tips:
- Tailor your resume and cover letter to highlight your relevant marketing experience and skills
- Prepare examples of your leadership, problem-solving, and customer service skills for the interview
- Research the company and the role to demonstrate your enthusiasm and understanding of the position
ATS Keywords: Marketing Assistant Manager, In-House Marketing, Team Leadership, Marketing Standards, Customer Service, Marketing Databases, Problem Solving
ASSUMPTION: The application process is designed to assess the candidate's skills and fit for the role, with a focus on leadership, communication, and problem-solving abilities.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Marketing databases and relevant systems (e.g., Mainframe, Focus, CRS)
- Customer Relationship Management (CRM) software
ASSUMPTION: Proficiency in Microsoft Office Suite and relevant marketing systems is required for this role.
👔 Cultural Fit Considerations
Company Values:
- Put the World on Vacation
- Exceed Expectations
- Innovate and Grow
- Care for Our Associates and Our World
Work Style:
- Fast-paced and dynamic work environment
- Strong emphasis on teamwork and collaboration
- Focus on customer experience and exceptional service
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-focused environment?
- Are you able to lead and motivate a team to maintain high marketing standards?
- Do you have strong problem-solving skills and the ability to handle upset customers?
ASSUMPTION: Travel + Leisure Co. values associates who are passionate about customer service, innovative, and committed to exceeding expectations.
⚠️ Potential Challenges
- Managing a team in a fast-paced, high-pressure environment
- Maintaining high marketing standards and meeting corporate deadlines
- Handling upset customers and resolving tour-related issues
- Adapting to changes in marketing programs and policies
ASSUMPTION: These challenges require strong leadership, communication, and problem-solving skills to overcome.
📈 Similar Roles Comparison
- Marketing Manager: Responsible for overall marketing strategy and team management, whereas this role focuses on day-to-day operations and team supervision
- Marketing Coordinator: Typically responsible for executing marketing campaigns and events, whereas this role involves a mix of supervision, analysis, and coordination
- Sales Manager: Focuses on sales targets and team performance, whereas this role is centered around marketing penetration and team management
ASSUMPTION: This role offers a unique blend of leadership, analysis, and coordination responsibilities within the Marketing department.
📝 Sample Projects
- Implementing a new marketing database system and training the team on its use
- Analyzing marketing penetration data and developing strategies to improve performance
- Coordinating with sales management to optimize tour flow and maximize marketing penetration
ASSUMPTION: These projects demonstrate the role's focus on leadership, analysis, and coordination within the Marketing department.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the In-House Marketing Team currently, and how can this role help address them?
- How does the company support the professional development and growth of its Marketing associates?
- What are the most important qualities and skills you're looking for in a candidate for this role?
- How does this role fit into the company's long-term marketing strategy and growth plans?
- What is the company's approach to work-life balance for associates in this role?
ASSUMPTION: These questions help assess the role's fit with your career goals, work style, and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant marketing experience and skills
- Prepare examples of your leadership, problem-solving, and customer service skills for the interview
- Research the company and the role to demonstrate your enthusiasm and understanding of the position
- Follow up with the Hiring Manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
