π Core Information
πΉ Job Title: In-House Marketing Coordinator
πΉ Company: Travel + Leisure Co.
πΉ Location: Austin, Texas, United States
πΉ Job Type: Full-Time
πΉ Category: Hospitality, Sales & Marketing
πΉ Date Posted: April 16, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Serving as a positive brand ambassador for Wyndham Destinations
- Partnering with resort staff to schedule guests for sales presentations
- Greeting, presenting, and incentivizing prospective customers to attend sales presentations
- Screening and qualifying potential customers based on company guidelines
- Making sales-tour reservations and collecting required deposits
ASSUMPTION: This role is ideal for individuals with strong communication skills and a background in sales or marketing, although not required. It offers an opportunity to grow within the hospitality industry.
π Key Responsibilities
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Serve as a positive and professional brand ambassador for Wyndham Destinations
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Partner with resort staff to receive arrival sheets of guests checking in
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Greet, present, and incentivize prospective customers to attend a sales-preview tour
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Screen and qualify potential customers based on company guidelines
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Make sales-tour reservations and collect required deposits
ASSUMPTION: The role requires a high level of customer interaction and the ability to work in a team environment within a shared space.
π― Required Qualifications
Education: High School Diploma or equivalent is required.
Experience: 1 to 3 years of sales and/or marketing experience is preferred, not required.
Required Skills:
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Proficient in MS Excel, MS Word, general computer skills and smart devices
Preferred Skills:
- Sales and/or marketing experience
ASSUMPTION: While sales and marketing experience is preferred, it is not required for this role. The most important qualities are strong communication skills and a positive attitude.
π° Compensation & Benefits
Salary Range: $28,000 - $35,000 per year (Estimated based on industry standards for entry-level marketing roles in Austin, TX)
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (for full-time associates)
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
Working Hours: Full-time, 40 hours per week. No travel required outside of the home siteβs area.
ASSUMPTION: The salary range is estimated based on industry standards for entry-level marketing roles in Austin, TX. Actual salary may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Hospitality
Company Size: 10,001+ employees
Founded: 1980 (as Wyndham Worldwide, Travel + Leisure Co. was spun off in 2021)
Company Description:
- Travel + Leisure Co. is the worldβs leading vacation ownership and travel membership company
- Offers a diverse portfolio of resort, travel club, and lifestyle travel brands
- Employs over 19,000 dedicated associates worldwide
Company Specialties:
- Vacation ownership
- Travel membership
- Hospitality services
Company Website: www.travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. operates in a competitive industry and offers a range of benefits to attract and retain top talent.
π Role Analysis
Career Level: Entry-level to mid-level
Reporting Structure: Reports directly to the resort management team
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential career progression within the marketing department or other areas of the business
- Opportunities to learn and develop new skills
- Exposure to various aspects of the hospitality industry
ASSUMPTION: This role offers opportunities for growth and development within the company, particularly for individuals interested in pursuing a career in marketing or hospitality.
π Location & Work Environment
Office Type: Resort location
Office Location(s): Austin, Texas
Geographic Context:
- Austin is the capital city of Texas and is known for its vibrant music and cultural scene
- The city offers a mix of urban and outdoor activities, with numerous parks and lakes nearby
- Austin has a humid subtropical climate, with mild winters and hot summers
Work Schedule: Full-time, 40 hours per week. No travel required outside of the home siteβs area.
ASSUMPTION: Austin offers a diverse and dynamic work environment, with a range of cultural and recreational activities available to employees.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-person interview at the resort location
- Background check and onboarding
Key Assessment Areas:
- Communication skills
- Sales and marketing aptitude
- Customer service orientation
- Teamwork and collaboration
Application Tips:
- Highlight any relevant sales or marketing experience on your resume
- Tailor your cover letter to demonstrate your enthusiasm for the hospitality industry and this specific role
- Prepare examples of your communication skills and customer service experience
ATS Keywords: Sales, marketing, customer service, hospitality, communication, teamwork, brand ambassador, resort, travel
ASSUMPTION: The application process for this role is likely to be competitive, and applicants should highlight their relevant skills and experience to increase their chances of success.
π οΈ Tools & Technologies
- MS Excel
- MS Word
- Smart devices
ASSUMPTION: This role does not require extensive use of specialized tools or technologies, as it is primarily focused on customer interaction and communication.
π Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Innovation and growth
- Excellence and fun
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and flexible
Self-Assessment Questions:
- Do you have strong communication skills and a positive attitude?
- Are you comfortable working in a team environment within a shared space?
- Are you interested in pursuing a career in marketing or hospitality?
ASSUMPTION: Applicants should assess their fit with the company values and work style to ensure a successful and enjoyable work experience.
β οΈ Potential Challenges
- Handling customer objections and rejections
- Meeting sales targets and performance goals
- Working in a fast-paced and dynamic environment
- Adapting to the unique demands of the hospitality industry
ASSUMPTION: This role presents unique challenges that require strong communication skills, resilience, and a customer-focused mindset.
π Similar Roles Comparison
- Compared to other marketing roles, this position has a stronger focus on customer interaction and sales
- In the hospitality industry, this role is similar to a front desk agent or concierge, but with a specific focus on marketing and sales
- Career progression may involve moving into other marketing or management roles within the company
ASSUMPTION: Applicants should consider the unique aspects of this role and how it compares to other marketing or hospitality positions when evaluating their fit and career goals.
π Sample Projects
- Developing and delivering a compelling sales presentation to prospective customers
- Collaborating with resort staff to create targeted marketing campaigns
- Analyzing sales performance data to identify trends and opportunities for improvement
ASSUMPTION: These sample projects illustrate the key responsibilities and skills required for this role, providing applicants with a clear understanding of the work involved.
β Key Questions to Ask During Interview
- What are the key performance indicators (KPIs) for this role, and how are they measured?
- How does this role support the overall marketing strategy for the resort?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for its employees?
- What is the typical career path for someone in this role?
ASSUMPTION: These interview questions help applicants gain a deeper understanding of the role, the company culture, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant sales, marketing, and communication skills
- Write a cover letter expressing your enthusiasm for the hospitality industry and this specific role
- Prepare examples of your communication skills and customer service experience for the interview
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.