In House Marketing Coordinator

📌 Core Information

🔹 Job Title: In House Marketing Coordinator

🔹 Company: Travel + Leisure Co.

🔹 Location: Napa area, California

🔹 Job Type: Full-Time

🔹 Category: Hospitality & Tourism

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Face-to-face marketing with prospective and current owners within resorts
• Scheduling guests for sales presentations and ensuring compliance with company guidelines
• Qualifying potential customers and making sales-tour reservations
• Acting as a positive brand ambassador for Wyndham Destinations

ASSUMPTION: This role requires strong interpersonal skills, as it involves frequent interaction with customers and resort staff. It also demands a proactive approach to meeting sales targets and maintaining company standards.

📋 Key Responsibilities

✅ Serve as a positive and professional brand ambassador for Wyndham Destinations

✅ Partner with resort staff to receive arrival sheets of guests checking in

✅ Greet, present, and incentivize prospective customers to attend a sales-preview tour

✅ Screen and qualify potential customers based on company guidelines

✅ Make sales-tour reservations and collect required deposits

ASSUMPTION: While this role primarily focuses on sales and marketing, it also requires strong organizational skills to manage reservations and maintain accurate records.

🎯 Required Qualifications

Education: High School Diploma or equivalent is required.

Experience: 1 to 3 years of sales and/or marketing experience is preferred, but not required.

Required Skills:

• Clear and concise written and verbal communication skills
• Ability to work in a team environment within a shared space
• Proficient in MS Excel, MS Word, general computer skills, and smart devices

Preferred Skills:

• Previous sales or marketing experience

ASSUMPTION: While not explicitly stated, this role likely requires strong problem-solving skills to address customer inquiries and concerns effectively.

💰 Compensation & Benefits

Salary Range: $18.50 per hour during the initial training period, with the potential to earn more through commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses. Assumption: California's minimum wage is $15.50 per hour as of 2025.

Benefits:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (speak to your recruiter for additional information)
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Working Hours: Full-time, with no travel required outside of the home site’s area

ASSUMPTION: The salary range provided is an estimate based on the company's stated compensation structure and California's minimum wage. Actual compensation may vary based on individual performance and company policies.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality & Tourism. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a diverse portfolio of resort, travel club, and lifestyle travel brands.

Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers extensive resources and opportunities for career growth.

Founded: 1980. The company has a rich history in the hospitality industry and has evolved to become a global leader in vacation ownership and travel membership.

Company Description:

• Travel + Leisure Co. puts the world on vacation by offering exceptional travel experiences through its vacation ownership, travel club, and lifestyle travel brands.
• The company's extensive portfolio includes 270+ resorts worldwide, serving more than six million travelers every year.
• With a commitment to hospitality and responsible tourism, the company employs over 19,000 dedicated associates globally.

Company Specialties:

• Vacation ownership
• Travel club membership
• Lifestyle travel
• Hospitality management

Company Website: https://www.travelandleisureco.com

ASSUMPTION: Travel + Leisure Co.'s extensive experience in the hospitality industry and global presence provide a stable and promising environment for career growth.

📊 Role Analysis

Career Level: Entry-level to mid-level. This role offers opportunities for career progression within the marketing and sales departments.

Reporting Structure: This role reports directly to the resort management team and works closely with the sales and marketing departments.

Work Arrangement: On-site, with no travel required outside of the home site’s area.

Growth Opportunities:

• Progression to senior marketing or sales roles within the company
• Expansion into other departments, such as hospitality management or customer service
• Potential relocation to other resort locations or corporate offices

ASSUMPTION: Successful performance in this role may lead to opportunities for career advancement within the company, given its extensive portfolio of brands and global presence.

🌍 Location & Work Environment

Office Type: Resort-based, with a focus on face-to-face customer interactions.

Office Location(s): Napa area, California

Geographic Context:

• The Napa area is known for its world-class wineries and scenic beauty, attracting visitors from around the world.
• The region offers a high quality of life, with access to outdoor recreation, cultural attractions, and a vibrant food and wine scene.
• Napa is located about an hour's drive from San Francisco, providing easy access to urban amenities.

Work Schedule: Full-time, with no specified hours or shifts mentioned in the job description. Assumption: Typical full-time work hours apply, with the possibility of flexible scheduling based on resort operations and customer demand.

ASSUMPTION: The Napa area's popularity as a tourist destination ensures a steady stream of potential customers for this role, while the region's high quality of life offers an attractive work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person interview at the resort
• Background check and offer

Key Assessment Areas:

• Sales and marketing skills
• Communication and interpersonal abilities
• Problem-solving and customer service aptitude
• Adaptability and teamwork

Application Tips:

• Highlight any relevant sales or marketing experience and achievements
• Tailor your resume and cover letter to emphasize your communication, problem-solving, and customer service skills
• Prepare examples of successful customer interactions or sales presentations
• Research the company and its brands to demonstrate your enthusiasm and understanding of the role

ATS Keywords: Sales, marketing, customer service, communication, problem-solving, teamwork, resort, hospitality, vacation ownership, travel membership

ASSUMPTION: The interview process for this role will likely focus on assessing the candidate's sales and marketing skills, as well as their ability to work effectively in a resort environment.

🛠️ Tools & Technologies

• MS Excel
• MS Word
• Smart devices (e.g., tablets, smartphones)
• Customer relationship management (CRM) software (not specified)

ASSUMPTION: While not explicitly stated, this role may require the use of customer relationship management (CRM) software to track customer interactions and sales progress.

👔 Cultural Fit Considerations

Company Values:

• Putting the world on vacation
• Exceeding expectations
• Caring for our associates and customers
• Acting with integrity
• Embracing diversity and inclusion

Work Style:

• Customer-focused
• Collaborative
• Adaptable
• Results-driven

Self-Assessment Questions:

• How do you handle rejection or difficult customers?
• Can you provide an example of a time when you exceeded a sales target?
• How do you prioritize your workload when faced with multiple tasks or customer demands?

ASSUMPTION: Travel + Leisure Co. values associates who are passionate about customer service, adaptable to changing demands, and committed to exceeding expectations.

⚠️ Potential Challenges

• Handling customer rejection or difficult situations
• Meeting sales targets consistently
• Adapting to a fast-paced, customer-facing environment
• Managing multiple tasks and customer demands simultaneously

ASSUMPTION: This role may present challenges related to sales performance, customer interactions, and time management, but these can be overcome with strong communication skills, adaptability, and a customer-focused mindset.

📈 Similar Roles Comparison

• Unlike other sales or marketing roles, this position is resort-based and focuses on face-to-face customer interactions
• This role may offer less job security than corporate or office-based positions, as it is tied to resort occupancy and customer demand
• Career progression in this role may involve moving to other resort locations or transitioning to corporate positions within the company

ASSUMPTION: While this role shares similarities with other sales and marketing positions, its resort-based nature and focus on customer interactions make it unique within the company's portfolio.

📝 Sample Projects

• Developing and implementing a customer referral program to increase sales and customer satisfaction
• Collaborating with resort management to create targeted marketing campaigns for specific customer segments
• Conducting customer surveys to gather feedback and identify areas for improvement in sales and marketing strategies

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that an In House Marketing Coordinator might undertake to drive sales and enhance the customer experience.

❓ Key Questions to Ask During Interview

• How does the company support the professional development of its associates in this role?
• Can you describe a typical day or week in this position?
• How does the company measure success in this role, and what are the key performance indicators (KPIs)?
• What opportunities exist for career growth within the company for someone in this role?
• How does the company foster a culture of collaboration and teamwork among its associates?

ASSUMPTION: These interview questions aim to provide insight into the day-to-day responsibilities, performance expectations, and career growth opportunities for the In House Marketing Coordinator role at Travel + Leisure Co.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your sales, marketing, and customer service skills, as well as any relevant experience
• Prepare examples of successful customer interactions or sales presentations to demonstrate your abilities during the interview
• Research the company and its brands to show your enthusiasm and understanding of the role
• Follow up with the recruiter one week after submitting your application to confirm receipt and inquire about the next steps in the process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.