📌 Core Information
🔹 Job Title: In-House Marketing Manager
🔹 Company: Travel + Leisure Co.
🔹 Location: Windsor Sales, Connecticut, USA
🔹 Job Type: Full-Time
🔹 Category: Hospitality & Tourism
🔹 Date Posted: April 9, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Direct management of the in-house marketing team
- Maintaining high conversion rates for resort occupancy
- Ensuring an excellent owner experience
- Coordinating with various departments for effective marketing operations
ASSUMPTION: This role requires strong leadership, organizational, and communication skills to manage the marketing team and collaborate with different departments.
📋 Key Responsibilities
✅ Direct management of the in-house marketing team, including hiring, training, performance reviews, and disciplinary actions
✅ Maintaining total site marketing conversion according to site marketing standards
✅ Resolving issues related to tour statuses, bookings, coding, and more
✅ Ordering and maintaining departmental supplies
✅ Preparing and submitting daily and weekly status reports
✅ Coordinating with in-house and front-line sales management regarding tour seats and potential tour flow
✅ Disseminating pertinent information related to marketing and concierge services
✅ Coordinating with sales regarding new or changed marketing programs
✅ Submitting employee payroll in a timely manner
ASSUMPTION: This role involves a high level of multitasking and attention to detail, as well as the ability to handle multiple situations simultaneously.
🎯 Required Qualifications
Education: High school diploma or equivalent (associate's degree or higher preferred)
Experience: 2 years of management or supervisory experience in timeshare sales and marketing (timeshare equivalent experience considered)
Required Skills:
- Proven leadership and management skills
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple situations simultaneously
- Proficient in Microsoft Office
- Ability to work independently and collaborate with various departments
Preferred Skills:
- Bachelor's degree in Marketing, Business, or a related field
- Experience with commission payroll and understanding
ASSUMPTION: Candidates with additional relevant experience or education may be given preference.
💰 Compensation & Benefits
Salary Range: $68,640 - $68,640 per year plus commissions and bonuses
Benefits:
- Medical, dental, and vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability insurance
- Paid time off, parental leave, and holidays
- Wish day paid time to volunteer
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
Working Hours: Full-time, with a flexible schedule that includes rotating days, nights, weekends, and holidays
ASSUMPTION: The salary range provided is based on the company's compensation structure for this role. Actual compensation may vary based on factors such as experience, education, and work location.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality & Tourism
Company Size: 10,001+ employees
Founded: 1972 (as a part of Wyndham Hotels and Resorts)
Company Description:
- Travel + Leisure Co. is the world's leading vacation ownership and membership travel company
- Offers more than 270 resorts worldwide and provides vacations to travelers every year
- Emphasizes hospitality, responsible tourism, and putting the world on vacation
Company Specialties:
- Vacation ownership and membership travel
- Timeshare exchange network
- Subscription travel club
Company Website: Travel + Leisure Co.
ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, with a strong focus on vacation ownership and membership travel.
📊 Role Analysis
Career Level: Mid-level management
Reporting Structure: Reports directly to the Regional In-House Marketing Director
Work Arrangement: On-site, with a flexible schedule that includes rotating days, nights, weekends, and holidays
Growth Opportunities:
- Potential advancement to Regional In-House Marketing Director or other senior roles within the company
- Expanding skills and knowledge in marketing, management, and hospitality
- Gaining experience in a large, global organization
ASSUMPTION: This role offers opportunities for professional growth and development within the company.
🌍 Location & Work Environment
Office Type: Resort property
Office Location(s): Windsor Sales, Connecticut, USA
Geographic Context:
- Windsor Sales is a resort property located in Windsor, Connecticut
- Connecticut offers a mix of urban and rural environments, with a moderate cost of living
- The area provides easy access to outdoor recreation, cultural attractions, and major cities
Work Schedule: Full-time, with a flexible schedule that includes rotating days, nights, weekends, and holidays
ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on customer service and team collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and other team members
- Final interview with the Regional In-House Marketing Director
Key Assessment Areas:
- Leadership and management skills
- Communication and interpersonal skills
- Problem-solving and decision-making abilities
- Adaptability and flexibility
Application Tips:
- Highlight relevant experience and achievements in timeshare sales and marketing
- Tailor your resume and cover letter to emphasize your fit for this specific role
- Prepare examples of your leadership, problem-solving, and communication skills
ATS Keywords: Timeshare experience, marketing management, sales management, customer service, team leadership, problem-solving, Microsoft Office, independent work, interdepartmental collaboration
ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager and the company's current hiring practices.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
- Marketing automation tools (e.g., Marketo, HubSpot)
- Project management software (e.g., Asana, Trello)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's current systems and the needs of the role.
👔 Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Hospitality
- Responsible tourism
- Excellence
- Teamwork
- Integrity
Work Style:
- Customer-focused
- Collaborative
- Adaptable
- Results-driven
Self-Assessment Questions:
- How have you demonstrated strong leadership and management skills in previous roles?
- Can you provide an example of a time when you had to handle multiple situations simultaneously and maintain a high level of detail?
- How do you prioritize and manage your time effectively when working independently?
ASSUMPTION: Applicants should be able to demonstrate a strong fit with the company's values and work style to be successful in this role.
⚠️ Potential Challenges
- Managing a team in a fast-paced, dynamic environment
- Handling multiple situations simultaneously and maintaining a high level of detail
- Adapting to a flexible work schedule that includes rotating days, nights, weekends, and holidays
- Working effectively with various departments to ensure a seamless customer experience
ASSUMPTION: These challenges can be overcome with strong leadership, organizational, and communication skills, as well as a commitment to the company's values and work style.
📈 Similar Roles Comparison
- This role is similar to other in-house marketing manager positions within the hospitality industry, with a focus on timeshare sales and marketing
- However, this role is unique in its emphasis on direct team management and coordination with various departments to ensure an excellent owner experience
- Career progression may include advancement to regional or corporate marketing roles within the company
ASSUMPTION: Applicants should research similar roles within the hospitality industry to better understand the unique aspects of this position.
📝 Sample Projects
- Developing and implementing a marketing campaign to increase resort occupancy
- Managing a team to achieve high conversion rates and maintain excellent customer satisfaction scores
- Collaborating with other departments to streamline marketing processes and improve overall efficiency
ASSUMPTION: These sample projects are intended to provide applicants with an idea of the types of tasks and responsibilities they may encounter in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how the in-house marketing team fits into the overall organization?
- How does the company support the professional development and growth of its employees?
- Can you provide an example of a time when the company demonstrated its commitment to responsible tourism?
- How does the company measure the success of its in-house marketing efforts, and how are those metrics used to inform decision-making?
- What is the company's approach to work-life balance, given the flexible scheduling requirements of this role?
ASSUMPTION: These questions are intended to help applicants better understand the role, the team, and the company culture, as well as to demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role
- Prepare examples of your leadership, problem-solving, and communication skills to discuss during the interview
- Research the company and the hospitality industry to demonstrate your knowledge and enthusiasm for the position
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
