📌 Core Information
🔹 Job Title: In-House Marketing Manager
🔹 Company: Travel + Leisure Co.
🔹 Location: Oceanside Harbor, CA
🔹 Job Type: Full-Time
🔹 Category: Hospitality
🔹 Date Posted: June 20, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Direct management of the In-House Marketing Team, including hiring, training, and performance reviews
- Maintaining total site marketing conversion according to site marketing standards
- Resolving issues pertaining to tour statuses, bookings, and coding
- Coordinating with In-House and Front Line sales management regarding tour seats available and potential tour flow
- Ensuring proper and timely dissemination of pertinent information related to Marketing/Concierge
ASSUMPTION: This role requires a strong leader who can manage and motivate a team, while also being detail-oriented and able to handle multiple tasks simultaneously.
📋 Key Responsibilities
✅ Direct management of In-House Marketing Team, including:
- Interviewing, hiring, and training employees
- Planning, assigning, and directing work
- Performance reviews, motivation, rewards, and disciplinary action
✅ Maintain total site marketing conversion according to site marketing standards
✅ Resolve issues pertaining to tour statuses, bookings, coding, etc.
✅ Order and maintain departmental supplies (collateral material, uniforms, etc.)
✅ Maintain/reconcile daily tour manifests and arrival reports
✅ Run daily reports, including Daily Arrival/Conversion/Forecast Reports
✅ Create team schedules to ensure proper coverage
✅ Compile data on each team member’s performance/commissions and review weekly
✅ Prepare additional reports deemed necessary by management
✅ Coordinate with In-House and Front Line sales management regarding tour seats available and potential tour flow
✅ Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated
✅ Submit employee payroll in a timely manner
✅ Perform other related functions as needed
ASSUMPTION: This role involves a high level of multitasking and requires strong organizational skills to manage multiple responsibilities and teams effectively.
🎯 Required Qualifications
Education: Not specified
Experience: 2 years of management or supervisory experience in the timeshare industry
Required Skills:
- Timeshare experience in sales and marketing
- Ability to work flexible schedules, including days, nights, weekends, and holidays
- Ability to deal with both customers and salespeople
- Ability to focus on details
- Ability to handle simultaneous situations
- Ability to handle departmental problems and situations
Preferred Skills:
- Experience with marketing software and tools
- Bilingual or multilingual skills
ASSUMPTION: While not explicitly stated, a bachelor's degree in Marketing, Business, or a related field would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $68,640 - $68,640 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off, parental leave, and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Working Hours: Full-time, 40 hours per week. This role requires a flexible schedule, including days, nights, weekends, and holidays.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing Manager role with 2-5 years of experience in the hospitality industry.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Company Size: 10,001+ employees. As a large company, Travel + Leisure Co. offers a diverse range of opportunities and resources for employees.
Founded: Not specified. Travel + Leisure Co. is a well-established company in the hospitality industry.
Company Description:
- Travel + Leisure Co. puts the world on vacation by providing more than six million vacations to travelers every year
- The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide
- Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI
Company Specialties:
- Vacation ownership
- Travel membership
- Hospitality
- Lifestyle travel
Company Website: https://www.travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry with a strong focus on providing exceptional vacation experiences for its customers.
📊 Role Analysis
Career Level: Mid-level. This role requires 2-5 years of management or supervisory experience in the timeshare industry.
Reporting Structure: The In-House Marketing Manager will report directly to the Marketing Director or a similar role.
Work Arrangement: On-site, full-time. This role requires a flexible schedule, including days, nights, weekends, and holidays.
Growth Opportunities:
- Advancement to a Marketing Director or similar role within the company
- Expanding skills and knowledge in the hospitality and marketing industries
- Potential to work on high-impact projects and initiatives
ASSUMPTION: As a large company, Travel + Leisure Co. offers numerous growth and development opportunities for employees who demonstrate strong performance and leadership skills.
🌍 Location & Work Environment
Office Type: On-site. The role is based at the Travel + Leisure Co. office in Oceanside Harbor, CA.
Office Location(s): 6277 Sea Harbor Dr, Orlando, Florida 32821, US
Geographic Context:
- Oceanside Harbor is a coastal community in California, offering a pleasant work environment with easy access to beaches and outdoor activities
- The office is located in a suburban area with nearby amenities and services
- The company’s headquarters is in Orlando, Florida, with additional offices and resorts worldwide
Work Schedule: Full-time, 40 hours per week. This role requires a flexible schedule, including days, nights, weekends, and holidays.
ASSUMPTION: The work environment at Travel + Leisure Co. is collaborative and focused on delivering exceptional customer experiences.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR department
- In-person or virtual interview with the hiring manager and/or team members
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Management and leadership skills
- Problem-solving and decision-making abilities
- Customer service and communication skills
- Adaptability and flexibility in a fast-paced environment
Application Tips:
- Highlight relevant experience and achievements in your resume, focusing on timeshare sales and marketing, management, and customer service
- Tailor your cover letter to emphasize your passion for the hospitality industry and your qualifications for the role
- Prepare examples of your problem-solving skills and how you have handled challenging situations in previous roles
ATS Keywords: Timeshare, Marketing, Management, Supervisory, Sales, Customer Service, Detail-Oriented, Problem Solving, Conflict Resolution, Performance Review, Team Coordination, Scheduling, Data Compilation, Payroll Submission, Reporting
ASSUMPTION: The application process at Travel + Leisure Co. is designed to assess candidates’ skills, experience, and cultural fit for the role and the company.
🛠️ Tools & Technologies
- Marketing software and tools (specific tools not mentioned)
- Microsoft Office Suite
- Customer Relationship Management (CRM) software
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the company’s internal systems and processes.
👔 Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Exceeding expectations
- Innovation and growth
- Collaboration and teamwork
- Integrity and respect
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Focused on delivering exceptional customer experiences
- Adaptable and flexible
Self-Assessment Questions:
- Do you have a passion for the hospitality industry and a commitment to exceeding customer expectations?
- Are you a strong leader who can motivate and manage a team in a fast-paced environment?
- Do you thrive in a collaborative work environment and enjoy working with diverse teams?
- Are you adaptable and able to handle multiple tasks and responsibilities simultaneously?
ASSUMPTION: Travel + Leisure Co. values employees who are passionate about the hospitality industry, customer-focused, and able to work effectively in a collaborative and fast-paced environment.
⚠️ Potential Challenges
- Managing a team in a fast-paced and dynamic environment
- Handling multiple tasks and responsibilities simultaneously
- Working flexible schedules, including days, nights, weekends, and holidays
- Adapting to changes in marketing programs and booking/gifting policies
ASSUMPTION: These challenges can be overcome by strong leadership, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Marketing Manager (similar role in other industries)
- Responsibilities: Develop, execute, and manage marketing campaigns and strategies
- Qualifications: Bachelor's degree in Marketing, Business, or a related field, 5-7 years of experience in marketing, strong analytical and project management skills
- Timeshare Sales Manager (similar role in the hospitality industry)
- Responsibilities: Oversee the sales team, achieve sales targets, and maintain customer satisfaction
- Qualifications: Timeshare sales experience, strong leadership and motivational skills, ability to work flexible schedules
- Marketing Supervisor (entry-level role in the marketing field)
- Responsibilities: Assist in the development and execution of marketing campaigns, coordinate with marketing teams, and manage marketing projects
- Qualifications: Bachelor's degree in Marketing, Business, or a related field, 1-2 years of experience in marketing, strong communication and organizational skills
ASSUMPTION: The In-House Marketing Manager role at Travel + Leisure Co. requires a unique blend of marketing, management, and customer service skills, with a focus on the timeshare industry and hospitality sector.
📝 Sample Projects
- Develop and execute a marketing campaign to promote a new timeshare resort, including advertising, promotional materials, and event planning
- Analyze market trends and customer data to identify opportunities for improving marketing conversion rates and customer satisfaction
- Collaborate with the sales team to develop and implement strategies for increasing tour bookings and gifting policies
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the In-House Marketing Manager role at Travel + Leisure Co.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the In-House Marketing Team?
- How does the company support the professional development and growth of its marketing managers?
- What are the key challenges facing the In-House Marketing Team, and how can this role address them?
- How does the company measure the success of its marketing campaigns and initiatives?
- What are the most rewarding aspects of working as an In-House Marketing Manager at Travel + Leisure Co.?
ASSUMPTION: These questions are designed to provide insight into the role, the team, and the company culture, helping candidates make an informed decision about their application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the link
- Tailor your resume to highlight your relevant experience and skills in timeshare sales and marketing, management, and customer service
- Write a cover letter emphasizing your passion for the hospitality industry and your qualifications for the role
- Prepare examples of your problem-solving skills and how you have handled challenging situations in previous roles
- Follow up with the hiring manager or HR department one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
