Hilton Grand Vacations logo

In House Marketing Rep

Hilton Grand Vacations
Full-time
On-site
Panama City Beach, Florida, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: In House Marketing Representative

πŸ”Ή Company: Hilton Grand Vacations

πŸ”Ή Location: Panama City Beach, FL

πŸ”Ή Job Type: Full time

πŸ”Ή Category: Hospitality

πŸ”Ή Date Posted: July 14, 2025

πŸ”Ή Experience Level: Entry level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as a brand ambassador and providing local information to enhance customer experiences
  • Greeting, presenting, and incentivizing prospective customers to attend sales presentations
  • Screening and qualifying potential customers based on company guidelines
  • Attending training sessions and staying current on marketing information and industry trends
  • Setting and reviewing performance goals weekly, monthly, and annually

ASSUMPTION: This role requires strong communication skills, a friendly demeanor, and the ability to work well under pressure. It also involves meeting sales targets, so candidates should be comfortable with sales and have a competitive spirit.

πŸ“‹ Key Responsibilities

βœ… Serve as a positive and professional brand ambassador for our company

βœ… Act as a concierge and provide local information to enhance the customer’s experience

βœ… Partner with the resort staff to receive arrival sheets of guests checking in

βœ… Greet, present, and incentivize prospective customers to attend a sales-preview tour

βœ… Screen and qualify potential customers based on company guidelines

βœ… Make sales-tour reservations and collect required deposits

βœ… Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals

ASSUMPTION: The role involves a significant amount of customer interaction, so candidates should be comfortable with public speaking and have excellent interpersonal skills. It also requires a strong work ethic and the ability to work independently.

🎯 Required Qualifications

Education: High school diploma or equivalent required

Experience: 0-2 years of relevant experience preferred

Required Skills:

  • Excellent communication skills
  • Strong sales skills
  • Ability to work well under pressure
  • Familiarity with the local area
  • Proficient in Microsoft Office Suite

Preferred Skills:

  • Previous experience in sales or customer service
  • Fluency in a second language

ASSUMPTION: While a degree is not required, candidates with a degree in Hospitality, Marketing, or a related field may have an advantage. Previous sales or customer service experience is also highly desirable.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this position is $25,000 - $35,000 per year, depending on experience and performance. This is an estimate based on industry standards for entry-level marketing roles in the hospitality industry in Panama City Beach, FL.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on hotel stays and other perks

Working Hours: This position typically requires working 40 hours per week, including evenings, weekends, and holidays. The work schedule may vary based on business needs.

ASSUMPTION: The salary range provided is an estimate and may vary based on individual performance and company policy. Benefits are subject to change and may vary based on employment status and length of service.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hilton Grand Vacations operates in the hospitality industry, specifically in the vacation ownership and timeshare sectors. The company is a global leader in its field, with a portfolio of high-quality shared-ownership properties in highly desired vacation destinations worldwide.

Company Size: With over 10,000 employees, Hilton Grand Vacations is a large company that offers a range of career opportunities and benefits from a diverse and inclusive work environment.

Founded: The company was founded in 1992 and has since grown to become a publicly traded company with headquarters in Orlando, FL.

Company Description:

  • Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing, and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations
  • The company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for its Members
  • At Hilton Grand Vacations, the culture of hospitality extends to its more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences

Company Specialties:

  • Vacation Ownership
  • Real Estate Sales
  • Customer Service
  • Resort Operations
  • Sales
  • Marketing
  • Call Center
  • Corporate
  • Guest Services
  • Telesales
  • Real Estate
  • Hospitality
  • Timeshare
  • Human Resources
  • Finance
  • Accounting
  • and IT

Company Website: careers.hgv.com

ASSUMPTION: Hilton Grand Vacations is a well-established company with a strong brand and a reputation for excellence in the hospitality industry. The company offers a range of career opportunities and benefits from a diverse and inclusive work environment.

πŸ“Š Role Analysis

Career Level: This role is an entry-level position in the marketing department of a large hospitality company. It offers the opportunity to gain valuable experience in sales, marketing, and customer service.

Reporting Structure: The In House Marketing Representative reports directly to the Marketing Manager and works closely with the resort staff and other marketing team members.

Work Arrangement: This is an on-site position that requires working at the resort property. The work arrangement may include evenings, weekends, and holidays, depending on business needs.

Growth Opportunities:

  • Proven performers may have the opportunity to advance to more senior roles within the marketing department or other departments within the company
  • The company offers training and development opportunities to help employees grow and advance in their careers
  • Employees may have the opportunity to work at different properties or in different locations within the company

ASSUMPTION: This role offers the opportunity to gain valuable experience in sales, marketing, and customer service in a large and well-established company. The company offers a range of career opportunities and benefits from a diverse and inclusive work environment.

🌍 Location & Work Environment

Office Type: This role is based at the resort property in Panama City Beach, FL

Office Location(s): 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US

Geographic Context:

  • Panama City Beach is a popular vacation destination on the Gulf Coast of Florida
  • The area is known for its beautiful beaches, warm weather, and a wide range of tourist attractions
  • The cost of living in Panama City Beach is generally lower than in other popular Florida vacation destinations

Work Schedule: This position typically requires working 40 hours per week, including evenings, weekends, and holidays. The work schedule may vary based on business needs.

ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on sales and customer service. The role requires the ability to work well under pressure and to meet sales targets.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the hiring manager
  • In-person interview at the resort property
  • Background check and drug test
  • Job offer and onboarding

Key Assessment Areas:

  • Sales skills and experience
  • Communication skills and ability to work well under pressure
  • Familiarity with the local area and ability to provide local information to customers
  • Ability to meet sales targets and performance goals

Application Tips:

  • Tailor your resume to highlight your sales, marketing, and customer service experience
  • Prepare for behavioral interview questions that focus on your ability to work well under pressure and meet sales targets
  • Demonstrate your familiarity with the local area and your ability to provide local information to customers
  • Show your enthusiasm for the role and the company

ATS Keywords: Brand Ambassador, Customer Service, Sales Presentation, Team Collaboration, Training Attendance, Performance Goals, Local Information, Guest Interaction

ASSUMPTION: The application process is straightforward and focused on assessing the candidate's sales skills, communication skills, and ability to work well under pressure. The interview process is designed to evaluate the candidate's fit with the company culture and the specific requirements of the role.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite
  • Customer Relationship Management (CRM) software
  • Point-of-sale (POS) system
  • Sales presentation software

ASSUMPTION: The tools and technologies required for this role are standard for the hospitality industry and are designed to support sales, marketing, and customer service efforts.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Hospitality
  • Integrity
  • Leadership
  • Teamwork
  • Innovation

Work Style:

  • Fast-paced and customer-focused
  • Results-driven and sales-oriented
  • Team-oriented and collaborative

Self-Assessment Questions:

  • Do you have strong sales skills and the ability to work well under pressure?
  • Are you familiar with the local area and able to provide local information to customers?
  • Are you comfortable working in a fast-paced, customer-focused environment?
  • Do you have a competitive spirit and a desire to meet sales targets?

ASSUMPTION: Hilton Grand Vacations is a large and well-established company with a strong brand and a reputation for excellence in the hospitality industry. The company offers a range of career opportunities and benefits from a diverse and inclusive work environment.

⚠️ Potential Challenges

  • The role requires working evenings, weekends, and holidays, which may impact work-life balance
  • The work environment is fast-paced and customer-focused, which can be challenging at times
  • The role requires meeting sales targets, which can be stressful and demanding
  • The company is a large and well-established company, which can sometimes feel impersonal or bureaucratic

ASSUMPTION: While there are potential challenges associated with this role, the company offers a range of career opportunities and benefits from a diverse and inclusive work environment. The company also provides training and development opportunities to help employees grow and advance in their careers.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other entry-level marketing and sales roles in the hospitality industry, but it offers the opportunity to work at a well-established company with a strong brand and a reputation for excellence
  • The role requires strong sales skills and the ability to work well under pressure, which are valuable skills in a wide range of industries and roles
  • The company offers a range of career opportunities and benefits from a diverse and inclusive work environment, which can be beneficial for long-term career growth and development

ASSUMPTION: While this role is similar to other entry-level marketing and sales roles in the hospitality industry, it offers the opportunity to work at a well-established company with a strong brand and a reputation for excellence. The company also offers a range of career opportunities and benefits from a diverse and inclusive work environment, which can be beneficial for long-term career growth and development.

πŸ“ Sample Projects

  • Developing and delivering a sales presentation to prospective customers
  • Creating and implementing a local marketing campaign to attract customers to the resort
  • Conducting market research to identify trends and opportunities in the local market

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may be expected to perform in this role. The specific projects and responsibilities may vary depending on the needs of the company and the individual property.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does the company support the growth and development of its employees?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does the company measure success in this role, and what are the key performance indicators?
  • What are the opportunities for advancement and growth within the company?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development. They are also designed to demonstrate the candidate's interest in and enthusiasm for the role and the company.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your sales, marketing, and customer service experience
  • Prepare for behavioral interview questions that focus on your ability to work well under pressure and meet sales targets
  • Demonstrate your familiarity with the local area and your ability to provide local information to customers
  • Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.