In House Marketing Representative

📌 Core Information

🔹 Job Title: In House Marketing Representative

🔹 Company: Hilton Grand Vacations

🔹 Location: Las Vegas, NV, USA

🔹 Job Type: Full-Time

🔹 Category: Hospitality - Sales & Marketing

🔹 Date Posted: July 15, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Proactively engaging with potential guests to schedule tours and presentations
• Meeting and exceeding performance metrics
• Working in a fast-paced, dynamic sales environment
• Growing professionally within a global hospitality leader

ASSUMPTION: This role requires strong communication skills, sales aptitude, and the ability to thrive in a target-driven environment. Previous sales or customer service experience is beneficial but not required.

📋 Key Responsibilities

✅ Proactively call assigned leads to schedule In-Tours/FL-Tours during owners/guests stay

✅ Work assigned shifts at Resort Check-In to book owners/guests for presentations

✅ Meet/exceed performance metrics and complete required reports

✅ Perform other related duties in support of operations and company initiatives

ASSUMPTION: This role involves a significant amount of outbound calling and requires strong phone etiquette and persuasive communication skills.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 6 months sales experience preferred; 6 months customer service experience required

Required Skills:

• Strong interpersonal communication skills
• Knowledge of timeshare industry, customer service, and quality fundamentals
• Proficiency in MS Office, Outlook, Word, Excel, Internet Explorer, and company's intranet system

Preferred Skills:

• Previous sales or customer service experience
• Fluency in additional languages

ASSUMPTION: While not explicitly stated, candidates with previous sales or customer service experience are likely to be more competitive for this role.

💰 Compensation & Benefits

Salary Range: $30,000 - $40,000 per year (AI-estimated, based on industry standards for entry-level sales roles in Las Vegas)

Benefits:

• Unlimited earning potential with weekly pay
• Work-life balance
• Professional growth and career advancement
• Customizable benefits package

Working Hours: Full-time, with shifts including evenings, weekends, and holidays (as required by the resort's operating schedule)

ASSUMPTION: The salary range is an AI-estimate based on industry standards for entry-level sales roles in Las Vegas. Actual compensation may vary based on individual performance and company policy.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality - Vacation Ownership

Company Size: 10,000+ employees (Global leader in vacation ownership)

Founded: 1992 (As a subsidiary of Hilton Worldwide)

Company Description:

• Operates a portfolio of high-quality, shared-ownership properties in desirable vacation destinations
• Manages innovative club membership programs for exclusive exchange, leisure travel, and reservation services
• Employs over 10,000 team members worldwide, fostering a culture of hospitality, growth, and opportunity

Company Specialties:

• Vacation Ownership
• Real Estate Sales
• Customer Service
• Resort Operations
• Sales & Marketing
• Call Center & Corporate Operations

Company Website: hgv.com

ASSUMPTION: Hilton Grand Vacations is a well-established company in the vacation ownership industry, offering extensive growth opportunities and a diverse range of career paths.

📊 Role Analysis

Career Level: Entry-Level (0-2 years)

Reporting Structure: Reports directly to the In-House (IH) Manager

Work Arrangement: On-site, with shifts including evenings, weekends, and holidays

Growth Opportunities:

• Advancement to senior sales roles or management positions
• Transfer to other resort locations or corporate offices worldwide
• Cross-training and development opportunities within the company

ASSUMPTION: This role offers significant growth potential within a global hospitality leader, with opportunities for career advancement and international relocation.

🌍 Location & Work Environment

Office Type: Resort-based sales office

Office Location(s): Las Vegas, NV, USA

Geographic Context:

• Las Vegas is a major tourist destination, offering a vibrant and dynamic work environment
• The resort location provides easy access to amenities and attractions
• Las Vegas has a desert climate, with hot summers and mild winters

Work Schedule: Full-time, with shifts including evenings, weekends, and holidays (as required by the resort's operating schedule)

ASSUMPTION: The work environment is fast-paced and target-driven, with a focus on sales performance and customer engagement.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the IH Manager
• Offer and onboarding

Key Assessment Areas:

• Communication skills and phone etiquette
• Sales aptitude and persuasiveness
• Customer service orientation
• Adaptability and resilience in a fast-paced environment

Application Tips:

• Highlight any relevant sales, customer service, or hospitality experience on your resume
• Tailor your cover letter to emphasize your communication skills and enthusiasm for sales
• Prepare examples of your sales or customer service achievements to discuss during the interview

ATS Keywords: In-House, Marketing Representative, Sales, Customer Service, Timeshare, Resort, Las Vegas, Performance Metrics, Reporting

ASSUMPTION: The application process is likely to involve a phone or video screening to assess communication skills and sales aptitude.

🛠️ Tools & Technologies

• MS Office Suite (Word, Excel, Outlook)
• Company's intranet system and corporate policies
• Customer Relationship Management (CRM) software (if applicable)

ASSUMPTION: The role may require the use of additional tools and technologies, depending on the specific resort and company policies.

👔 Cultural Fit Considerations

Company Values:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership

Work Style:

• Target-driven and performance-focused
• Collaborative and team-oriented
• Adaptable and resilient in a fast-paced environment

Self-Assessment Questions:

• Do I possess strong communication skills and a persuasive sales demeanor?
• Am I comfortable working in a fast-paced, target-driven environment?
• Do I thrive in a collaborative team setting and embrace a culture of hospitality?

ASSUMPTION: Hilton Grand Vacations values candidates who demonstrate strong communication skills, sales aptitude, and a commitment to exceptional customer service.

⚠️ Potential Challenges

• Working evenings, weekends, and holidays as required by the resort's operating schedule
• Meeting and exceeding performance metrics in a fast-paced sales environment
• Adapting to a high-volume, target-driven work environment
• Managing rejection and maintaining a positive attitude in a sales role

ASSUMPTION: This role presents unique challenges, including a demanding work schedule and the need to consistently meet performance targets.

📈 Similar Roles Comparison

• Unlike traditional sales roles, this position is based in a resort setting and focuses on engaging with vacationers
• Compared to other entry-level sales roles, this position offers unlimited earning potential and a customizable benefits package
• Career progression may involve transitioning to other sales or management roles within the company

ASSUMPTION: This role offers a unique blend of sales and hospitality experience, with opportunities for career advancement within a global hospitality leader.

📝 Sample Projects

• Developing and implementing a targeted outreach campaign to increase tour bookings
• Collaborating with the marketing team to create promotional materials for resort events
• Analyzing sales performance data to identify trends and optimize strategies

ASSUMPTION: While not explicitly stated, the role may involve project-based work to improve sales performance and enhance the guest experience.

❓ Key Questions to Ask During Interview

• What are the key performance indicators (KPIs) for this role, and how are they tracked?
• How does the company support the professional growth and development of its employees?
• What are the typical career progression paths for successful In-House Marketing Representatives?
• How does the company foster a culture of teamwork and collaboration among its sales team members?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your communication skills, sales experience, and customer service background
• Write a cover letter emphasizing your enthusiasm for sales and commitment to exceptional customer service
• Prepare examples of your sales or customer service achievements to discuss during the interview
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.