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Inside Sales Account Manager Midde East

Travelport Candidate Experience site
Full-time
On-site
Egypt

πŸ“Œ Core Information

πŸ”Ή Job Title: Inside Sales Account Manager Middle East

πŸ”Ή Company: Travelport Candidate Experience Site

πŸ”Ή Location: Egypt

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Sales & Marketing, Account Management

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Managing and growing commercial relationships with existing customers in the Middle Eastern market
  • Winning new business via telephone and video link
  • Focusing on the Small to Medium-sized customer tier (SMB)
  • Possessing a strong passion for travel and technology

ASSUMPTION: The role requires expertise in handling SMB clients due to the emphasis on this customer tier. The technology and travel focus suggests a dynamic work environment requiring adaptability.

πŸ“‹ Key Responsibilities

βœ… Retain and grow the profitable customer base through proactive account management

βœ… Sell new products and solutions to existing customers

βœ… Obtain new business with the objective of growing revenue

βœ… Develop high-value relationships with customers, prospects, and internal teams

ASSUMPTION: Responsibilities suggest a sales-driven role with an emphasis on client relationship management, implying targets for customer retention and acquisition.

🎯 Required Qualifications

Education: Not specified

Experience: 2-5 years in account management, sales, or a related field

Required Skills:

  • Excellent account and relationship management skills
  • Interpersonal skills and self-motivation
  • Confidence and assertiveness
  • Time management and team player capabilities

Preferred Skills:

  • Adaptability to rapidly changing environments
  • Problem-solving ability

ASSUMPTION: Specific educational qualifications are not provided, suggesting experience and skills might weigh more in the selection process.

πŸ’° Compensation & Benefits

Salary Range: Competitive industry-aligned package (exact figures not specified)

Benefits:

  • Hybrid work environment promoting work-life balance
  • Medical and life insurance
  • Continuous learning and development opportunities

Working Hours: 40 hours per week, with some flexibility

ASSUMPTION: Benefits such as a hybrid work environment suggest emphasis on work-life balance; however, competitive salary specifics are omitted.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Information Technology & Services; focuses on simplifying the travel ecosystem

Company Size: 1,001-5,000 employees; medium-sized company provides diverse career paths and opportunities

Founded: 1971

Company Description:

  • Worldwide travel retail platform
  • Connecting buyers and sellers in the travel industry
  • Committed to innovative solutions and independence

Company Specialties:

  • Technology and Travel Commerce
  • Airlines and Travel Agents collaboration
  • Data and Business Intelligence capabilities

Company Website: http://www.travelport.com

ASSUMPTION: Medium-sized company positioning itself as a leader in travel technology suggests a robust infrastructure with opportunities for innovation and growth.

πŸ“Š Role Analysis

Career Level: Mid-level professional

Reporting Structure: Likely reports to a Regional Sales Manager or similar

Work Arrangement: Hybrid model, blending on-site and some remote work flexibility

Growth Opportunities:

  • Possibility to advance to senior account management positions
  • Opportunities to work on international markets and accounts
  • Engage in skill development programs and training

ASSUMPTION: Hybrid work arrangement and defined growth paths suggest opportunities for career advancement within the company.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Egypt, with potential collaboration with global offices

Geographic Context:

  • Central location in a vibrant market
  • Access to a diverse and dynamic customer base
  • Proximity to major travel hubs contributes to role relevance

Work Schedule: Standard business hours with some flexibility

ASSUMPTION: Location in Egypt positions the role strategically for significant market influence in the Middle Eastern region.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial HR screening
  • Technical or domain-specific interviews with department heads
  • Final interview with upper management or stakeholders

Key Assessment Areas:

  • Sales acumen and relationship management skills
  • Problem-solving and adaptability in changing environments
  • Interpersonal skills and cultural fit with the company

Application Tips:

  • Highlight experience in sales and account management
  • Demonstrate adaptability and problem-solving capabilities
  • Emphasize passion for technology and travel industries

ATS Keywords: Account Management, Sales, Customer Relationship, Adaptability, Problem Solving

ASSUMPTION: Typical hiring process sequences suggest a formal structure focusing both on technical abilities and cultural fit.

πŸ› οΈ Tools & Technologies

  • CRM Software for relationship management
  • Video conferencing tools for remote meetings
  • Travelport platform and technology

ASSUMPTION: The role likely involves regular use of CRM tools and proficiency in video conferencing systems, given the hybrid work context.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Diversity and Inclusivity
  • Continuous improvement and innovation
  • Commitment to eliminating inequality

Work Style:

  • Team-oriented and collaborative
  • Goal-driven and proactive
  • Responsive to change and open to challenging norms

Self-Assessment Questions:

  • How do you handle rapidly changing priorities?
  • Describe a time you identified a new business opportunity.
  • How do you maintain client relationships in a challenging environment?

ASSUMPTION: Company values emphasize adaptability and inclusivity, mirroring the dynamic and diverse global travel market.

⚠️ Potential Challenges

  • Managing a diverse client base across the Middle East
  • Balancing proactive account management with new business acquisition
  • Adapting to technological advancements in travel solutions
  • Meeting targets in a competitive market

ASSUMPTION: Challenges are inherent given the dynamic market and the need for strong relationship management in varied cultural landscapes.

πŸ“ˆ Similar Roles Comparison

  • Increased focus on relationship management compared to typical sales roles
  • Greater emphasis on technology within account management
  • Broader market scope requiring multicultural sensitivity

ASSUMPTION: The role differs from standard account management due to its specialized focus on travel tech and cross-cultural engagement.

πŸ“ Sample Projects

  • Developing a market entry strategy for a new travel solution
  • Enhancing CRM usage to improve customer interactions
  • Collaborative workshops with clients to identify new business opportunities

ASSUMPTION: Projects may focus on both strategic expansion and enhancing current technological toolsets to match market demands.

❓ Key Questions to Ask During Interview

  • What are the main challenges currently faced in the Middle Eastern market?
  • How does Travelport support professional development within the sales team?
  • What is the typical career trajectory for someone in this role?
  • How does the company ensure employee alignment with its values?
  • How are new products and solutions typically introduced to the market?

ASSUMPTION: Questions focus on understanding the role's impact and aligning one's career goals with company values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Travelport Candidate Experience Site
  • Prepare for an initial screening with HR professionals
  • Research Travelport's presence on LinkedIn (#Travelport) for insights
  • Tailor your resume to highlight key skills and experiences
  • Have references ready to share upon request

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.