Instructional Content Designer

📌 Core Information

🔹 Job Title: Instructional Content Designer

🔹 Company: Shiji Group

🔹 Location: Katowice, Śląskie, Poland

🔹 Job Type: Full-time

🔹 Category: Instructional Design, E-Learning

🔹 Date Posted: April 22, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: On-site (Katowice, Poland)

🚀 Job Overview

Key aspects of this role include:

• Designing engaging digital learning experiences for a global audience
• Scripting, storyboarding, and producing video-based and interactive e-learning content
• Collaborating with subject matter experts and the Senior Instructional Designer
• Applying adult learning principles and instructional design models
• Staying current with best practices, learning technologies, and design methodologies

ASSUMPTION: This role requires strong communication, collaboration, and adaptability in a fast-paced, global environment. The successful candidate will be comfortable working with diverse teams and creating content in multiple languages.

📋 Key Responsibilities

✅ Design micro-learning and video training content that enables end users to effectively use software, workflows, and processes in real-world scenarios

✅ Develop instructional scripts, visual frameworks, and content outlines for interactive and video-based e-learning modules

✅ Create detailed, visually driven storyboards in collaboration with subject matter experts (SMEs) and the Senior Instructional Designer

✅ Use tools such as Articulate Storyline, Adobe Creative Suite, AI-powered platforms, or equivalent to design and build interactive content

✅ Conduct learner needs analysis to define learning goals, performance outcomes, and audience-specific requirements

✅ Review and revise content based on learner performance data and stakeholder feedback to ensure continuous improvement

✅ Update training materials in response to product enhancements, evolving business needs, and user input

✅ Collaborate across teams and time zones to ensure content meets the needs of a diverse, global learner base

✅ Stay current with best practices, learning technologies, and instructional design methodologies to continuously enhance content quality

✅ Demonstrate flexibility, curiosity, and a willingness to learn in a fast-paced, evolving environment

ASSUMPTION: The role may require working with teams in different time zones and creating content in various languages to cater to a global audience.

🎯 Required Qualifications

Education: Bachelor's degree in Instructional Design, Learning Technology, or a related field.

Experience: Minimum three (3) years of work experience in designing e-learning content, including interactive modules and video-based training and/or related.

Required Skills:

• Fluency in English (written and verbal), with the ability to communicate clearly and professionally in a global, cross-functional environment.
• Demonstrated expertise in developing content for a variety of learning modalities (e.g., instructor-led, eLearning, remote, and blended learning)
• Solid understanding of instructional design models (e.g., ADDIE, SAM), adult learning principles, and industry best practices.
• Experience in storyboarding, storytelling, and translating complex concepts into clear, engaging visuals and narratives.
• Strong written and verbal communication skills and interpersonal skills, with a sharp eye for detail and accuracy.
• Strong proficiency in MS Office Suite, especially PowerPoint, eLearning tools, and graphic design and video editing software, such as Adobe Creative Suite.
• Strong technical and creative writing skills.
• Strong proficiency in instructional design and authoring tools, video editing tools, visual design tools (e.g., Articulate, Filmora, Camtasia, LMS, and Artificial Intelligence Software).

Preferred Skills:

• Hospitality industry experience/knowledge
• Training and Development background
• Additional language proficiency in Spanish, German, French, or Chinese is a plus

ASSUMPTION: While not explicitly stated, having experience with AI-based platforms for content creation may be beneficial in this role.

💰 Compensation & Benefits

Salary Range: The salary range for this role in Katowice, Poland, is estimated to be between 10,000 PLN and 15,000 PLN per month, based on industry standards for mid-level instructional designers. This estimate may vary depending on the candidate's experience and qualifications.

Benefits:

• Health insurance
• Retirement plan
• Employee assistance program
• Learning and development opportunities

Working Hours: Full-time position with standard office hours (Monday-Friday, 9:00 AM - 5:00 PM) and occasional flexibility to accommodate global team collaboration.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. The company offers a comprehensive benefits package to attract and retain top talent.

📌 Applicant Insights

🔍 Company Context

Industry: Shiji Group operates in the Software Development industry, focusing on providing innovative solutions for the hospitality industry.

Company Size: With over 5,000 employees worldwide, Shiji Group is a large organization that offers ample opportunities for growth and collaboration.

Founded: Shiji Group was founded in 1998 and has since grown to become a global leader in hospitality technology.

Company Description:

• Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
• Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based solutions include property management system, point-of-sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide, including the largest hotel chains.
• Shiji Group is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself.

Company Specialties:

• Leisure & Entertainment
• PMS (Property Management System)
• POS (Point-of-Sale)
• Hospitality solutions
• Distribution
• Reputation management
• Guest feedback & surveys
• Guest messaging
• Meeting & Events
• Food & Beverage
• Business intelligence
• Website livechat & chatbots
• Keyless entry
• Guest apps
• Contactless check-in
• Mobile ordering
• Hospitality platform
• Hospitality technology
• Central reservation
• Content management
• Guest experiences
• Activity reservations
• Hotel payments
• Contactless check-out
• Hotel analytics
• Cloud systems

Company Website: https://www.shijigroup.com

ASSUMPTION: Shiji Group's extensive global presence and focus on the hospitality industry provide unique opportunities for candidates interested in working with a diverse, international team.

📊 Role Analysis

Career Level: This role is suitable for mid-level instructional designers with 2-5 years of experience in designing e-learning content.

Reporting Structure: The Instructional Content Designer will report directly to the Senior Instructional Designer and collaborate with subject matter experts and other instructional designers.

Work Arrangement: This role is based in Katowice, Poland, with the possibility of occasional remote work for global team collaboration.

Growth Opportunities:

• Expanding skills in instructional design and e-learning content creation
• Gaining experience working with a global team and creating content for a diverse audience
• Potential career progression into senior or management roles within the instructional design department

ASSUMPTION: The global nature of Shiji Group's operations and the diverse range of its clients offer ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art technology and amenities.

Office Location(s): Katowice, Śląskie, Poland

Geographic Context:

• Katowice is the capital of the Silesian Voivodeship in southern Poland, with a population of approximately 2.3 million people.
• The city is known for its rich cultural heritage, vibrant arts scene, and growing tech industry.
• Katowice offers a high quality of life, with affordable housing, excellent public transportation, and a wide range of recreational activities.

Work Schedule: Standard office hours (Monday-Friday, 9:00 AM - 5:00 PM) with occasional flexibility for global team collaboration.

ASSUMPTION: The modern office environment and the vibrant city of Katowice provide an ideal setting for professionals seeking a dynamic and engaging work-life balance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• Technical assessment or case study presentation
• In-depth interview with the hiring manager and/or team members
• Final decision and offer

Key Assessment Areas:

• Instructional design skills and experience
• Communication and collaboration abilities
li>Cultural fit and adaptability
• Problem-solving and analytical skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a portfolio showcasing your instructional design and e-learning content creation projects
• Research Shiji Group and the hospitality industry to demonstrate your understanding of the company and its clients
• Practice common interview questions and be prepared to discuss your approach to instructional design and e-learning content creation

ATS Keywords: Instructional Design, E-Learning, Video Production, Storyboarding, Adult Learning Principles, Collaboration, Communication, Graphic Design, Technical Writing, Adobe Creative Suite, Articulate Storyline, Learning Technologies, Content Development, Needs Analysis, Visual Design, Feedback Incorporation

ASSUMPTION: Shiji Group's application process is designed to assess candidates' technical skills, cultural fit, and ability to thrive in a global, collaborative environment.

🛠️ Tools & Technologies

• Articulate Storyline
• Adobe Creative Suite
• AI-powered platforms (e.g., Elucidat, dominKnow, or similar)
• Video editing tools (e.g., Camtasia, Filmora)
• Visual design tools (e.g., Canva, Sketch)
• Learning Management Systems (LMS)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and content creation needs of the instructional design team.

👔 Cultural Fit Considerations

Company Values:

• Innovation: Shiji Group encourages creativity and continuous improvement in all aspects of its operations.
• Collaboration: The company fosters a culture of teamwork and cross-functional collaboration to drive success.
• Customer-centricity: Shiji Group prioritizes the needs and preferences of its clients, ensuring that its solutions meet the unique requirements of the hospitality industry.

Work Style:

• Dynamic and fast-paced: Shiji Group operates in a rapidly evolving industry, requiring employees to be adaptable and responsive to change.
• Global and multicultural: The company's diverse workforce and international client base necessitate strong communication and collaboration skills.
• Data-driven: Shiji Group leverages data and analytics to inform decision-making and improve its solutions.

Self-Assessment Questions:

• Do you thrive in a dynamic, fast-paced environment, and are you comfortable working with diverse teams and stakeholders?
• Are you proficient in using a variety of instructional design and content creation tools, and are you open to learning new technologies as needed?
• Do you have a strong understanding of the hospitality industry and its unique challenges and opportunities?

ASSUMPTION: Shiji Group's culture values innovation, collaboration, and customer-centricity, and successful candidates will demonstrate a strong fit with these core principles.

⚠️ Potential Challenges

• Working with a diverse, global team may present communication and cultural barriers that require additional effort to overcome.
• The fast-paced nature of the role may necessitate working outside of standard office hours to accommodate global team collaboration.
• The role may require frequent travel to other Shiji Group offices or client sites, depending on project needs.
• The competitive nature of the hospitality industry may present unique challenges in terms of staying current with best practices and maintaining a strong market position.

ASSUMPTION: The potential challenges associated with this role are outweighed by the opportunities for professional growth, international exposure, and collaboration with a diverse, talented team.

📈 Similar Roles Comparison

• Instructional Content Designer vs. Instructional Designer: While both roles focus on creating engaging learning experiences, the Content Designer role places greater emphasis on video production and interactive content creation.
• Industry-specific context: The hospitality industry presents unique challenges and opportunities in terms of creating culturally relevant and accessible learning content for a diverse global audience.
• Career path comparison: Instructional Content Designer roles may serve as a stepping stone to senior instructional design or management positions within the hospitality technology sector.

ASSUMPTION: The Instructional Content Designer role at Shiji Group offers a unique blend of instructional design, video production, and interactive content creation, making it an attractive opportunity for professionals seeking to advance their careers in the hospitality technology sector.

📝 Sample Projects

• Developing an interactive e-learning module to teach hotel staff how to use a new property management system (PMS) effectively
• Creating a video-based training series to educate hotel managers on best practices for guest communication and satisfaction
• Designing a micro-learning course to help hotel employees understand and apply new food safety regulations

ASSUMPTION: The sample projects listed above are intended to illustrate the types of instructional design and content creation tasks that may be required in this role. The specific projects and content creation needs of the instructional design team may vary depending on the company's priorities and client requirements.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for instructional design projects at Shiji Group, and how does this role fit into that process?
• How does Shiji Group support the professional development and growth of its instructional design team members?
• What are the most significant challenges facing the hospitality industry in terms of learning and development, and how does Shiji Group address these issues?
• How does Shiji Group foster a culture of innovation and collaboration within its instructional design team?
• What are the key priorities for the Instructional Content Designer role in the first 90 days, and how will my performance be evaluated during this period?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the company's culture and priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on instructional design, e-learning content creation, and video production
• Prepare a portfolio showcasing your instructional design and e-learning content creation projects, demonstrating your ability to create engaging and effective learning experiences for a global audience
• Follow up with the hiring manager or HR department one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.